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靠批判自己,永远无法长久改变|TED 演讲

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时间英文中文
0:00So we all have some behavior that we would like to change about ourselves and we certainly所以,我们都有一些行为 我们想改变我们自己,我们当然
0:06all want to help someone else change their behavior in a positive way.他们都想帮助别人以积极的方式改变他们的行为。
0:10So maybe it's your kid, your spouse, your colleague.也许是你的孩子 你的配偶 你的同事
0:14So I want to share some new research with you that I think reveals something really所以我想和你们分享一些新的研究 我认为这些研究揭示了一些
0:18important about what gets people to change their behavior.很重要的是什么 让人们改变他们的行为。
0:23But before I do that, let's zoom in on one strategy that I think you probably use a lot.但在我这样做之前,让我们放大 一个策略,我认为你可能 使用了很多。
0:29So let's say you're trying to stop yourself from snacking.所以,让我们假设你试图阻止自己吃零食。
0:32What do you tell yourself?你怎么告诉自己?
0:34Well, most people in a monologue will say, beware, you'll be fat.好吧,大多数人在独白会说, 小心,你会很胖。
0:40And if this was your kid, you would probably tell him that smoking kills and by the way,如果这是你的孩子, 你可能会告诉他,吸烟杀死了,顺便说一句,
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1So we all have some behavior that we would like to change about ourselves and we certainly所以,我们都有一些行为 我们想改变我们自己,我们当然
2all want to help someone else change their behavior in a positive way.他们都想帮助别人以积极的方式改变他们的行为。
3So maybe it's your kid, your spouse, your colleague.也许是你的孩子 你的配偶 你的同事
4So I want to share some new research with you that I think reveals something really所以我想和你们分享一些新的研究 我认为这些研究揭示了一些
5important about what gets people to change their behavior.很重要的是什么 让人们改变他们的行为。
6But before I do that, let's zoom in on one strategy that I think you probably use a lot.但在我这样做之前,让我们放大 一个策略,我认为你可能 使用了很多。
7So let's say you're trying to stop yourself from snacking.所以,让我们假设你试图阻止自己吃零食。
8What do you tell yourself?你怎么告诉自己?
9Well, most people in a monologue will say, beware, you'll be fat.好吧,大多数人在独白会说, 小心,你会很胖。
10And if this was your kid, you would probably tell him that smoking kills and by the way,如果这是你的孩子, 你可能会告诉他,吸烟杀死了,顺便说一句,
11he's in big, big trouble.他麻烦大了
12So what we're trying to do here is we're trying to scare ourselves and others into changing所以,我们想做的是 我们试图吓唬自己和其他人 改变
13their behavior.他们的行为。
14And it's not just us.不仅仅是我们
15Warnings and threats are really common in health campaigns, in policy.警告和威胁在卫生运动和政策中确实很常见。
16It's because we all share this deep rooted belief that if you threaten people, if fear因为我们都有这种根深蒂固的信念 如果你威胁人们,如果恐惧
17is induced, it will get them to act.被诱导,会让他们采取行动。
18And it seems like a really reasonable assumption, except for the fact that the science shows这似乎是一个非常合理的假设 除了科学显示
19that warnings have very limited impact on behavior.警告对行为的影响非常有限。
20So graphic images on cigarette packets, for example, do not deter smokers from smoking.例如,香烟包上的图片并不能阻止吸烟者吸烟。
21And one study found that after looking at those images, quitting actually became a lower一项研究发现,在看完这些图像后, 退出实际上变成了一个较低的
22priority for smokers.对吸烟者优先。
23So I'm not saying that warnings and threats never work.所以我不是说警告和威胁是行不通的。
24But what I'm saying is that on average, they seem to have a very limited impact.但我想说的是,平均来说,它们的影响似乎非常有限。
25And so the question is, why?所以问题是 为什么?
26Why are we resistant to warnings?为什么我们拒绝警告?
27Well, if you think about animals, when you induce fear in an animal, the most common好吧,如果你想到动物, 当你诱发恐惧 在动物,最常见的
28response you will see is freezing or fleeing, fighting not as much.你会看到的反应是冷冻或逃跑, 战斗没有太多。
29And so humans are the same.故众生亦如是.
30So something scares us.所以有些东西会吓到我们
31We tend to shut down and we try to eliminate the negative feelings.我们倾向于关闭 并试图消除负面的感情。
32So we might use rationalization.所以我们可以使用合理化。
33So for example, you might tell yourself, my grandpa smoked, he lived to be 90.比如说,你可以告诉自己, 我爷爷抽烟, 他活到90岁。
34So I have really good genes and absolutely nothing to worry about.所以我有非常好的基因 绝对不用担心。
35And this process can actually make you feel more resilient than you did before, which这个过程可以让你比以前更有弹性
36is why warnings sometimes have this boomerang effect.警告有时会产生这种繁荣效应。
37And other times, we simply put our head in the ground.而有时,我们只是把头放在地上。
38Take the stock market, for example, do you know when people pull their head out of the以股票市场为例,你知道当人们把头抽出来
39ground to look at their accounts, not to make a transaction, just to log in to check their查看他们的账户,而不是交易,只是登录他们
40account?账户?
41So what you're seeing here in black is the S&P 500 over two years.所以,你在这里看到的黑色的 是S&P500 在两年。
42And in gray is a number of times that people logged into their account just to check.灰色是人们登录账户的几倍。
43And this is data from Carlston, Lewinstein and Seppi.这是来自卡尔斯顿,莱温斯坦和塞皮的数据。
44It's control for all the obvious confounds.这是对所有明显混乱的控制。
45So what do we see?那我们看到什么了?
46So when the market is high, people log in all the time because positive information makes因此,当市场高, 人们总是登录 因为积极的信息使得
47you feel good.你感觉很好。
48So you seek it out.所以,你寻找出来。
49And when the market is low, people avoid logging in because negative information makes us feel当市场低,人们避免伐木 因为负面信息让我们觉得
50bad.糟透了,我还没说完
51So we try to avoid it altogether.所以,我们尽量避免它。
52And all this is true as long as bad information can reasonably be avoided.只要可以合理地避免坏消息,所有这一切都是真的.
53So what you don't see here is what happened a few months later in the financial collapse你看不到的是几个月后 金融崩溃时发生的事
54of 2008 when the market went drastically down.2008年市场大幅下跌。
55And that's when people started logging in frantically, but it was a bit too late.这时人们开始疯狂地伐木, 但已经太迟了。
56So you can think about it like this.所以你可以这样想
57It's not just finance.不仅仅是金融
58In many different parts of our life, we have warning signs and bad behaviors now.在我们生活的很多不同部分,我们有警告迹象和不良行为。
59And they could potentially lead to all these bad outcomes later.它们可能会在以后导致所有这些不良结果。
60But not necessarily so, because there's different routes from your present to your future, right?但不一定,因为有不同的路线 从你的现在到你的未来,对不对?
61It can go this way, it can go that way.可以走这条路,也可以走这条路.
62And as time passes, you gather more and more information about where the wind is blowing.随着时间的流逝, 你收集了越来越多的信息 关于风在哪里吹。
63And at any point, you can intervene.你可以随时介入
64And you could potentially change the outcome.你可能会改变结果
65But that takes energy.但这需要精力。
66And you might tell yourself, well, what's the point about worrying about something that你可以告诉自己 担心什么有什么意义
67might happen?会不会发生?
68It might not happen.这也许不会发生。
69Until we reach this point, at which time you do jump into action, but sometimes it's a直到我们到达这个点, 那时你确实跳进行动, 但有时这是一个
70little bit too late.有点太迟了
71So we wanted to know, in my lab, what type of information does leak into people?所以我们想知道,在我的实验室里, 什么样的信息会泄露给人们?
72So we conducted an experiment where we asked approximately 100 people to estimate the likelihood于是我们进行了一个实验, 我们请了大约100人 来估算可能性
73of 80 different negative events that might happen to them in the future.未来可能发生的80起负面事件。
74So for example, I might ask you, what is the likelihood that you will suffer hearing loss例如,我可能会问你, 什么是你可能会遭受 听力损失
75in your future?在你的未来?
76And let's say you think it's about 50%.假设你认为这是50%左右。
77Then I give you the opinion of two different experts.然后,我给你两个不同专家的意见。
78So expert A tells you, you know, for someone like you, I think it's only 40%.所以,专家A告诉你,你知道, 对于像你这样的人, 我认为这只是40%。
79So they give you a rosier view of your future.所以他们会给你一个更加美好的未来
80Expert B says, you know, for someone like you, I actually think it's about 60%.B专家说,对像你这样的人来说, 我认为是60%左右。
81It's worse.更恶.
82So they give you a bleaker view of your future.因此,他们给你一个更暗淡的 展望你的未来。
83What should you do?怎么办?
84Well, you shouldn't change your beliefs, right?你不应该改变你的信仰,对吧?
85Wrong.错.
86What we find is that people tend to change their beliefs towards a more desirable opinion.我们发现,人们往往会改变他们的信仰,以形成更可取的意见。
87In other words, people listen to the positive information.即众生谛听正觉.
88Now this study was conducted on college students.现在,这项研究是针对大学生进行的。
89So you might say, well, college students are delusional, right?所以你可以说 大学生是妄想症 对吧
90We all know that.我们都知道这一点。
91And surely as we grow older, we grow wiser.随着年龄的增长,我们更聪明
92So we said, okay, let's test that.所以我们说,好吧,让我们测试一下。
93Does this really generalize?这真的概括了吗?
94Does it generalize to your kid?对你的孩子概括了吗?
95Does it generalize to your parent?它对你父母是概括性的吗?
96Does it generalize to your spouse?对你配偶来说是普通的吗?
97And so we tested people from the age of 10 until the age of 80.所以我们从10岁到80岁都测试过人
98And the answer was yes.而答为是.
99In all these age groups, people have taken information they want to hear, like someone在所有这些年龄组里,人们已经收集了他们想听到的信息,就像某人
100telling you you're more attractive than you thought, than information that they don't告诉你你比你想的更有吸引力 比他们不知情的信息
101want to hear.想听吗?
102And the ability to learn from good news, it remained quite stable throughout the lifespan.从好消息中吸取教训的能力, 在整个生命期内一直相当稳定。
103But the ability to learn from bad news, that changes as you age.但从坏消息中学习的能力,随着年龄的增长而改变。
104So what we found was that kids and teenagers, they were the worst at learning from bad news.所以,我们发现, 孩子们和青少年, 他们是最糟糕的学习坏消息。
105And the ability became better and better as people aged.而能力随着老年人的老化而变得越来越好。
106But then around the age of 40, around midlife, it started deteriorating again.但后来在40岁左右,中年左右,它又开始恶化.
107So what this means is that the most vulnerable populations, kids and teenagers on the one因此,这意味着,最脆弱的人口, 儿童和青少年,
108hand, and the elderly on the other hand, they're the least likely to accurately learn from而老年人最不可能准确学习
109warnings.警告! 警告你们!
110But what you can see here is that it doesn't matter what age you are.但你能在这里看到的是, 它并不重要你是什么年龄。
111You can be 20, 30, 40, 50, or 60.你可以是20,30,40,50,或60。
112Everyone takes in information they want to hear more than information that they don't.每个人都在收集他们想听到的信息 而不是他们不想听到的信息
113And so we end up with a view like this of ourselves.因此我们最终会看到自己这样的景色。
114And our mistake as teachers, as mentors, as employers, is that instead of working with而我们错误的老师,导师,雇主, 与其与
115this positive image that people so effortfully maintain, we try and put a clear mirror in我们试图把清晰的镜子放进
116front of them.在他们的前面。
117We tell them, you know, the image is just going to get worse and worse and worse, and我们告诉他们,你知道, 图像只是会越来越糟糕,
118it doesn't work.没用的
119It doesn't work because the brain will frantically try to distort the image using Photoshop and它不起作用,因为大脑会疯狂地 试图用Photoshop和
120fancy lenses until it gets the image it's happy with.漂亮的镜片,直到它得到它喜欢的图像。
121But what will happen if we went along with how our brain works and not against it?但是如果我们同意我们的大脑如何运作而不反对它,会怎样呢?
122Take hand washing, for example.比如说洗手
123So we all know that hand washing is the number one way to prevent the spread of disease,我们都知道洗手是防止疾病蔓延的第一方法
124and this is really important in hospitals.这在医院里很重要
125So in a hospital here in the United States, a camera was installed to see how often medical所以在美国的一家医院里 安装了一台摄像机 以观察医疗的频率
126staff do, in fact, sanitize their hands before and after entering a patient's room.事实上,工作人员在进入病人房间之前和之后,都会对双手进行消毒。
127Now, the medical staff, they knew a camera was installed.现在,医疗人员, 他们知道安装了摄像机。
128Nevertheless, only one in ten washed their hands before and after entering a patient's room.尽管如此,只有十分之一的人在进入病人房间前后洗手.
129But then an intervention was introduced, an electronic board that told the medical staff但后来引入了干预, 一个电子板告诉医务人员
130how well they were doing.他们表现得很好
131Every time you washed your hands, the numbers went up on the screen, and it showed you the每次你洗手 屏幕上的数字都上升了 它显示
132rate of your current shift and the rate of the weekly staff.现时轮班率和每周员工率。
133And what happened?发生了什么事?
134Boom, compliance raised to 90%, which is absolutely amazing.砰,遵守率提高到90%,这是绝对惊人的。
135And the research staff were amazed as well, and they made sure to replicate it in another研究人员也感到惊讶, 他们确保复制到另一个
136division in the hospital, again, the same results.在医院,同样的结果。
137So why does this intervention work so well?那么,为什么这种干预这么有效?
138It works well because instead of using warnings about bad things that can happen in the future,效果很好,因为与其用警告来警告未来可能发生的坏事,
139like disease, it uses free principles that we know really drive your mind and your behavior.和疾病一样,它使用自由的原则 我们知道真正驱动你的思想和行为。
140Let me explain.让我解释一下
141So the first one is social incentives.所以第一个是社会激励。
142In the hospital study, the medical staff could see what other people are doing, right?在医院研究中,医护人员可以看到其他人在做什么,对不对?
143They can see the rate of the shift, the rate of the week.他们可以看到轮班的速度,一周的速度.
144We're social people.我们是社会人士。
145We really care what other people are doing.我们真的很在乎别人在做什么
146We want to do the same, and we want to do it better.我们想做同样的事情,我们想做得更好。
147This is an image from a study that we conducted, led by PhD student Micah Adelson, and what这是我们在博士生Micah Adelson带领下进行的一项研究的图像,
148it's showing you, it's a signal in the emotional center of your brain when you hear about the它显示你,这是一个信号 在你大脑的情感中心 当你听到
149opinion of others.对他人的意见。
150And what we found was that this signal can predict how likely you are to conform at a我们发现的是 这个信号可以预测 你是多么有可能在
151later time, how likely you are to change your behavior.以后你会改变你的行为
152So the British government are using this principle to get people to pay taxes on time.因此英国政府正利用这一原则让人们按时纳税.
153In an old letter that they sent to people who forgot to pay taxes on time, they simply他们寄给那些忘记按时交税的人的一封老信,
154stressed how important it was to pay taxes, and that didn't help.强调交税有多重要,这没有帮助.
155So then they added one sentence, and that sentence said, nine out of ten people in Britain然后他们加了一个句子, 这句话说,英国的10个人中有9个
156pay their taxes on time.按时交税
157And that one sentence enhanced compliance within that group by 15%, and is thought to而这一句使该群体内的遵守率提高了15%,被认为
158bring into the British government 5.6 billion pounds.给英国政府带来56亿英镑
159So highlighting what other people are doing is a really strong incentive.所以强调其他人正在做的是一个非常强大的激励。
160The other principle is immediate rewards.另一个原则是立即奖励。
161So every time the staff washed their hand, they could see the numbers go up in the board,所以每当工作人员洗手, 他们可以看到数字上升 在董事会,
162and it made them feel good.这让他们感觉很好。
163And knowing that in advance made them do something that they otherwise may not want to do.并且知道事先让他们做一些 否则他们可能不愿意做的事。
164Now, this works because we value immediate rewards, rewards that we can get now more现在,这工作,因为我们珍视 立即的回报,奖励,我们可以得到更多
165than rewards that we can get in the future.而不是我们将来能得到的回报
166And people tend to think it's because we don't care about the future, but that's completely人们往往认为是因为我们不在乎未来,但这是完全的
167wrong.错
168I mean, we all care about our future, right?我的意思是,我们都关心我们的未来,对不对?
169We want to be happy, we want to be healthy in the future, we want to be successful.我们想要快乐,希望将来健康,希望成功.
170But the future is so far away.但未来远矣.
171I mean, maybe you'll behave badly now, and you'll be fine in the future, and maybe you'll我的意思是,也许你现在会 表现不好, 你会很好在未来, 也许你会
172be altogether dead.彻底死掉。
173So the here and now you would rather have that tangible drink, that tangible tea bone,所以这里,现在你宁愿 有有形的饮料, 有形的茶骨,
174rather than something that's uncertain in the future.而不是未来不确定的事
175If you think about it, it's not altogether irrational, right?想想看,这不是完全不合理,对吧?
176You're choosing something sure now, rather than something that's unsure in the future.你现在选择的是肯定的东西,而不是未来不确定的东西.
177But what will happen if you reward people now for doing actions that are good for them但是,如果你现在奖励人们 做有益于他们的行为,将会发生什么
178in the future?未来?
179So studies show that giving people immediate rewards makes them more likely to quit smoking,因此,研究表明,给予人们立即的奖励使他们更有可能戒烟,
180more likely to start exercising, and this effect lasts for at least six months.这种效应至少持续六个月。
181Because not smoking becomes associated with a reward, and exercising becomes associated因为不吸烟与奖励有关 锻炼也与报酬有关
182with a reward, and it becomes a habit, it becomes a lifestyle.和奖励, 它成为习惯, 它成为一种生活方式。
183So we can reward ourselves and others now for behaving in ways that are good for us所以我们现在可以奖励自己和其他人 以对我们有利的方式行事
184And that's a way for us to bridge the temporal gap.这是我们弥合时间差距的方法。
185And the first principle is progress monitoring.第一个原则是进展监测。
186So the electronic boards focus the medical staff attention on improving their performance.因此电子板将医疗人员的注意力集中在提高他们的性能上.
187This is an image from a study that we conducted that shows you brain activity suggestive of这是来自我们进行的一项研究的图像 显示你的大脑活动暗示
188efficient coding of positive information about the future.有效编码关于未来的积极信息。
189And what we found was that the brain does a really good job at this, but it doesn't我们发现大脑在这件事上做得很好 但是它没有
190do such a good job at processing negative information about the future.做好处理关于未来的负面信息的工作。
191So what does this mean?这是什么意思?
192It means that if you're trying to get people's attention, you might want to highlight the意思是,如果你想引起人们的注意,你也许想突出
193progress, not the decline.进步,而不是下降。
194So for example, if you take that kid with a cigarette, you might want to tell them,举例来说,如果你带那小子抽烟, 你可能会想告诉他们,
195you know, if you stop smoking, you'll become better at sports.你知道,如果你停止吸烟, 你会变得更好在运动。
196Highlight the progress, not the decline.突出进步,而不是下降.
197Now before I sum up, let me just share this small anecdote with you.在我总结之前,让我跟你分享这个小传闻。
198So a few weeks ago, I got home and I found this bill on my fridge.几周前,我回到家,在冰箱上发现了这个账单。
199And I was really surprised because there's never any bills on my fridge.我很惊讶 因为我的冰箱里从来没有账单
200So I was wondering why my husband decided to put that on our fridge.所以我在想 为什么我丈夫要把这个放到冰箱上
201And so looking at the bill, I could see that what this bill was trying to do is get me所以看这个法案,我可以看到 这个法案试图做的是让我
202to be more efficient with my electricity use.更有效率 我的电力使用。
203And how was it doing it?怎么样?
204Social incentives, immediate rewards, and progress monitoring.社会奖励,即时奖励,进度监督.
205Let me show you.让我告诉你。
206So here's the social incentives.这就是社会激励。
207So in gray is the energy use, the average energy use of people in my neighborhood.所以用灰色是能量的利用, 也就是我附近人们的平均能量使用。
208And in blue is my energy use.蓝色的是我的能量使用。
209And in green is the most efficient neighbor.绿色是最有效的邻居
210And my reaction to this was, my immediate reaction was, I'm a little bit better than我的反应是,我立即的反应是,我比
211average, a tiny bit, but still.平均,一点点,但仍然。
212And my husband was the same, exactly the same, same reaction.我的丈夫是同样的, 完全相同的,同样的反应。
213And I want to get to the green bar.我想去绿色酒吧
214And then I got a smiley face.然后,我有一个笑脸。
215That was my immediate reward.那是我眼前的回报
216And it was telling me, you're doing good.它告诉我,你做得很好。
217And it made me want to put this on my fridge.这让我想把这个放在冰箱上。
218And also, I have this one smiley face.还有,我有一个笑脸。
219I can see the opportunity there to get two smiley faces.我可以看到有机会 得到两个笑脸。
220So there's an opportunity for progress.故有进步之机.
221And it's showing me my progress throughout the year, how my energy use changes它显示我全年的进步, 我的能量如何使用改变
222throughout the year.整个一年。
223And the last thing this bill gave me, it gave me a sense of control.该法案给我的最后一件事, 它给了我一种控制感。
224So it gave me a sense that I was in control of my use of electricity.因此,它给了我一种感觉,我控制了我的用电。
225And that is a really important thing if you're trying to get people to change如果你是想让别人改变
226their behavior, because the brain is constantly trying to seek ways to他们的行为,因为大脑 不断试图寻找方法
227control its environment.控制它的环境。
228It's one of the principles of what the brain is actually doing.这是大脑实际工作的原则之一。
229And so giving people a sense of control is a really important motivator.因此,赋予人们一种控制感是一个非常重要的推动者。
230OK, so what am I not saying?好吧,那我又没说什么?
231I'm not saying that we do not need to communicate risks.我不是说我们不需要传达风险
232And I'm not saying that there's one solution fits all.我不是说有一个解决方案适合一切。
233But I am saying that if we want to motivate change, we might want to但我想说的是,如果我们想要推动变革,我们也许想要
234rethink how we do it.重新思考我们怎么做到的
235Because fear, the fear of losing your health, the fear of losing money,因为恐惧,害怕失去健康,害怕失去金钱,
236induces inaction, while the thrill of a gain induces action.导致无所作为,而收益的刺激则导致行动。
237And so to change behavior in ourselves and in others, we may want to try these为了改变我们自己和其他人的行为 我们也许想试试这些
238positive strategies rather than threats, which really capitalize on the human积极战略而不是威胁,它们真正利用了人类
239tendency to seek progress.倾向于寻求进步。
240Thank you.谢谢
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