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非洲为什么不待见麦当劳?

非洲为什么不待见麦当劳?

非洲为什么不待见麦当劳?

发布于 2026-08-18 · 时长 14:13

字幕摘录

时间英文中文
0:01McDonald's is the most successful restaurant on the planet, by a long shot.麦当劳餐厅是全球最成功的餐厅,远近而言.
0:06It's got the highest revenue, it's the most recognizable brand, there are over 40,000收入最高,最有名牌,有四万多
0:11restaurants worldwide, and the company plans to expand even more.全世界都有餐馆 公司计划扩大更多
0:16You can eat fries under the northern lights, cool off with a McFlurry in the Negev desert,你可以在北边的灯光下吃薯条 和内盖夫沙漠的麦克弗利冷却一下
0:20or grab a Big Mac on Guantanamo Bay.或者在关塔那摩湾拿个大麦克
0:23Even just a few steps from the Vatican, there's a McDonald's, though some of the Cardinals即使是从梵蒂冈走几步, 也有麦当劳, 虽然一些红衣主教
0:27find it perverse.发现它不正常。
0:29McDonald's is everywhere.麦当劳到处都是
0:31Or at least, almost everywhere.至少,几乎到处都是
0:34What happened to McDonald's in Africa?非洲麦当劳怎么了?
展开字幕全文(241 条)
序号英文中文
1McDonald's is the most successful restaurant on the planet, by a long shot.麦当劳餐厅是全球最成功的餐厅,远近而言.
2It's got the highest revenue, it's the most recognizable brand, there are over 40,000收入最高,最有名牌,有四万多
3restaurants worldwide, and the company plans to expand even more.全世界都有餐馆 公司计划扩大更多
4You can eat fries under the northern lights, cool off with a McFlurry in the Negev desert,你可以在北边的灯光下吃薯条 和内盖夫沙漠的麦克弗利冷却一下
5or grab a Big Mac on Guantanamo Bay.或者在关塔那摩湾拿个大麦克
6Even just a few steps from the Vatican, there's a McDonald's, though some of the Cardinals即使是从梵蒂冈走几步, 也有麦当劳, 虽然一些红衣主教
7find it perverse.发现它不正常。
8McDonald's is everywhere.麦当劳到处都是
9Or at least, almost everywhere.至少,几乎到处都是
10What happened to McDonald's in Africa?非洲麦当劳怎么了?
11Why are the Golden Ems so rare across a continent that's home to almost one-fifth of the world's为什么金陵如此罕见 横跨一个大陆 几乎是世界五分之一的家园
12population?人口数?
13It's not like American fast food hasn't found its way into Africa.它不像美国快餐 没有找到途径进入非洲。
14KFC is here, Pizza Hut is here, even Burger King made it.KFC来了,披萨 赫特来了,连汉堡王都来了
15So why didn't McDonald's?那为什么麦当劳没有?
16This is the story of a company built on rigid standardization, of global ambition colliding这是一家建立在僵硬标准化之上的公司的故事 全球野心碰撞的故事
17with local realities, of politics and corrupt dictator families, of frustrated customers政治 腐败的独裁者家庭 沮丧的顾客
18waiting for fries, and the search for the perfect potato.等待薯条, 和寻找完美的土豆。
19And I make a video for you guys to see how it looks like.我录了一段录像给你们看
20McDonald's got off to a promising start in Africa.麦当劳在非洲有一个有希望的开端。
21In 1992, it opened its first location in Morocco.1992年,它在摩洛哥开辟了第一个地点.
22By then, the so-called Burger Wars were basically over, an intense race for market share in到那时,所谓的汉堡战争已经基本结束, 激烈争夺市场份额
23the 48 billion dollar burger industry.480亿美元的汉堡业。
24A war waged mostly in competitive, aggressive advertising campaigns.一场战争主要是在竞争激烈的广告宣传中发动的。
25The key players were McDonald's, Burger King, and Wendy's.关键角色包括麦当劳,汉堡王和温迪.
26But by the time that fight went global, one of the three had clearly pulled ahead.但是,当这场斗争走向全球时,其中之一显然已经领先。
27During the mid-90s, McDonald's was operating in 100 countries.90年代中期,麦当劳在100个国家运营.
28It claimed to open a restaurant somewhere in the world every three hours.它声称每三小时就在世界某处开一家餐厅.
29Fast food had become one of the purest symbols of globalization, with McDonald's leading快餐已成为全球化最纯洁的象征之一,麦当劳是领先的
30the way.这边
31And Africa was the next logical step in the race for global dominance.非洲是争夺全球支配地位的下一个合乎逻辑的步骤。
32So the Big M eventually came to Morocco, too.于是大M最终也来到了摩洛哥.
33At the time, a full meal at McDonald's cost about 50 dirham, or 6 dollars and 25 cents.当时,麦当劳的全餐价格约为50迪拉姆,即6美元25美分.
34The minimum wage in Morocco was about 75 cents per hour.摩洛哥的最低工资约为每小时75美分.
35But people showed up anyway.但总之人们都出现了
36McDonald's was something Moroccans only knew from movies.麦克唐纳是摩洛哥人只从电影中知道的
37It was exciting to finally get a taste.终于尝到了味道真是令人兴奋
38The location added to it.所加之处.
39You could set your steps away from the beach.你可以让你的台阶远离海滩。
40Today there are many more in Morocco.今天,摩洛哥还有许多。
41One of them is here in Marrakesh.其中一个在马拉喀什
42We asked Ismail to check it out for us.我们请伊斯梅尔为我们检查一下
43Hello guys, my name is Ismail.大家好,我叫伊斯梅尔
44I'm from Morocco, exactly Marrakesh.我来自摩洛哥, 正是马拉喀什。
45And today we come here at McDonald's to see how it looks like.今天我们来到麦当劳 看看情况如何
46McDonald's in Morocco is not just a place for eating and fast food, but also for spending在摩洛哥麦当劳不仅是吃快餐的地方,
47time with family.时间与家人。
48Sometimes you find people come here and study here.有时你会发现有人来这里学习。
49Let's go now inside to see how it looks like.我们现在进去看看情况如何
50Aha, so, as you can see, Madbuna should have the typical design and she is very, very clean.如你所见 Madbuna应该有典型的设计 她非常非常干净
51For the menu also is 100% halal.对于菜单也是100%的卤素.
52McDonald's adapted its menu to Moroccan customs, serving exclusively halal meat and a traditional麦当劳根据摩洛哥习俗调整菜单,专门供应卤肉和传统肉类。
53post-fest menu during Ramadan.斋月期间的节后菜单。
54McDonald's success is often credited to this exact balance.麦当劳的成功经常被计入这一精确的余额.
55McDonald's standardized products adapted to local tastes, a strategy known as glocalization.麦当劳的标准化产品适应当地口味,这种策略被称为glocalization.
56The chain was also celebrated as a job creator, particularly for young people at a time when该连锁店还被誉为创造工作机会的场所,特别是在青年中。
57youth unemployment was very high.青年失业率很高。
58Beyond just the restaurants, McDonald's created jobs across the supply chain.除了餐馆以外 麦当劳还创造了整个供应链的就业机会
59So after finding success in Morocco, McDonald's branched out to other African countries.因此,麦当劳在摩洛哥成功后, 分到了其他非洲国家。
60In the mid-1990s, South Africa was undergoing a historic transition.1990年代中期,南非正在经历历史性的过渡。
61Not long before, the apartheid laws had been abolished and the country was starting fresh.前不久,种族隔离法被废除,国家开始焕然一新.
62McDonald's ceased the moment and opened its first restaurant in Johannesburg in 1995.麦当劳停止了这一时刻,并于1995年在约翰内斯堡开设了第一家餐厅.
63It was the first McDonald's south of the Sahara.它是撒哈拉南部第一个麦当劳.
64But the real breakthrough came in 2011 when McDonald's sold its South African franchise但真正的突破是在2011年 麦当劳出售南非的特许经营权
65Cyril Ramaphosa是前商人和该国未来的总统。
66He scaled the business significantly.他大大缩小了业务规模。
67By 2025, the country had over 400 McDonald's restaurants.到2025年,全国共有400多家麦当劳餐厅.
68McDonald's also managed to expand to Egypt and Mauritius, but that's it.麦当劳也设法扩张到埃及和毛里求斯,但就是这样.
69All four are among Africa's wealthier countries.这四个国家都是非洲较富裕的国家之一。
70So it makes sense McDonald's found footing there.所以麦克唐纳在那里找到的脚跟很合理
71But they're hardly the only places on the continent with expanding middle classes但他们不是非洲大陆唯一一个 中产阶级扩张的地方
72and populations with disposable income.有可支配收入的人口。
73KFC, a far less wealthy chain than McDonald's,KFC,比麦当劳更不富裕的连锁店
74has managed to gain footing in more than 25 African countries.已经在25个以上非洲国家取得了地位。
75So why is McDonald's in only four?那么为什么麦当劳只有四个?
76The answer has three components.答案有三个组成部分。
77Number one, corruption.第一,腐败。
78Back in the 90s, McDonald's tried to enter Tunisia.90年代,麦当劳试图进入突尼斯.
79The company spent seven years preparing.公司花了七年时间准备.
80It did lengthy market research, obtained licenses, established product supply chains它进行了漫长的市场研究,获得了许可证,建立了产品供应链
81and found a local franchising partner.找到本地特许合伙人
82But eventually, the deal collapsed.但最终交易失败.
83It had been blocked by Tunisia's ruling family, the Alma Terries.它被突尼斯的统治家族阿尔玛·泰里家族封锁。
84They wanted the franchise for themselves.他们想让自己拥有选举权
85They even warned McDonald's, choose the right partner or face the consequences.他们甚至警告麦当劳,选择合适的搭档或面对后果.
86McDonald's refused and decided to back out completely.麦当劳拒绝了,决定彻底退缩.
87Years pass.多年过去了。
88But in 2009, there's another opportunity.但在2009年,还有另一个机会.
89A U.S. ambassador and his wife have been invited to the home of Nasreen Alma Teri,美国大使和妻子应邀到纳斯林·阿尔玛·泰里家
90daughter of the Tunisian president.是突尼斯总统的女儿
91Her husband, Saqr Alma Teri, is poised to become Tunisia's next ruler.她的丈夫Saqr Alma Teri 准备成为突尼斯的下一个统治者。
92They meet in this impressive beachfront mansion,他们在这令人印象深刻的海滨豪宅里相遇
93featuring Roman columns, an infinity pool and a pet tiger called Pasha.以罗马柱子,无穷池和宠物老虎为主角,叫做帕夏.
94They enjoy a lavish banquet.他们喜欢奢侈的宴会
95While the country is facing bankruptcy and staggering unemployment,虽然国家面临破产和惊人失业,
96the ambassador has struggled to get press coverage for his embassy's humanitarian projects.大使一直努力争取新闻报道他的大使馆的人道主义项目。
97And the Alma Teris agree to help.阿尔玛·特里斯同意帮忙
98After all, their family owns some newspapers.毕竟,他们的家族拥有一些报纸.
99In return, they would happily assist McDonald's in entering Tunisia.作为回报,他们会很乐意协助麦当劳进入突尼斯.
100Maybe they could start at a new port in La Joulette.也许他们可以从拉朱莱特的新港口开始
101But it won't come to that.但不会是这样的
102In December 2010, a young street vendor sets himself on fire in an act of protest.2010年12月,一名年轻的街头小贩在抗议活动中自焚.
103In response, people hit the streets, demand change,作为回应 人们走上街头 要求改变
104and eventually revolution sweeps across the country.最后革命横扫全国
105Tunisia's president is ousted from power during the Arab Spring.突尼斯总统在阿拉伯之春被赶下台。
106The Alma Teri family flees into exile.阿尔玛·泰里家族逃亡流亡.
107Years of political instability follow, and the economy never truly recovers.多年的政治不稳定随之而来,经济从未真正恢复.
108To this day, McDonald's hasn't opened a single restaurant there.直到今天,麦当劳还没有在那里开设一家餐厅.
109But in many cases, the absence of McDonald's in African countries但在许多情况下 非洲国家没有麦当劳
110isn't explained by corruption or political instability.并不是因为腐败或政治不稳定
111Instead, it comes down to something rather unexpected.相反,结果却出乎意料。
1122.2. 国家
113Crispy on the outside, soft on the inside外面很冷,里面很软
114Whether you eat a burger in Germany, Japan, or the US,无论你在德国、日本还是美国吃汉堡
115McDonald's wants their product to be the same experience wherever you order it.麦当劳希望他们的产品在任何你订购的地方都能成为同样的体验.
116This reliability is a core aspect of the brand.这种可靠性是品牌的核心方面.
117That's why McDonald's relies on strict food safety standards and protocols.这就是为什么麦当劳依赖严格的食品安全标准和规程.
118These cover everything from food sourcing, packaging,包括食物来源 包装
119and distribution all the way to how restaurants are run.并一直分发 如何管理餐馆。
120There are hygiene rules in every step of production.生产的每一步都有卫生规则.
121Ingredients have exact specifications,材料有确切的规格,
122and recipes are standardized down to the finest measurements.和食谱的标准化 降为最好的测量。
123And potatoes are at the heart of one of their most important products.而土豆是它们最重要的产品之一的核心.
124This is a russet burbank.这是一个鲁塞特银行。
125It's McDonald's favorite potato for its fries.这是麦当劳最喜欢的薯条
126The fast-food giant also relies on varieties such as Shepardy, Innovator, and Zorba.快餐巨头还依赖于谢帕迪,创新者,卓尔巴等品种.
127These potatoes are specifically approved for use这些土豆是专门批准的
128and are mainly grown in the US, Canada, and Europe.并主要在美国、加拿大和欧洲种植。
129McDonald's is very specific about how they're to be cultivated.麦当劳非常具体地说明了如何培育它们.
130Farmers and the supply chain have to follow strict rules农民和供应链必须遵守严格的规则
131to make sure the quality stays consistent.确保质量保持一致。
132Because after all, the fries are supposed to taste the same everywhere.因为毕竟薯条应该到处都一样
133Their standards define desired potato length and thickness.他们的标准界定了想要的马铃薯的长度和厚度。
134The fries need to be crispy and golden on the outside and fluffy on the inside.薯条需要脆脆金色的外面 和绒毛的里面。
135McDonald's tries to source their potatoes locally.麦当劳试图从本地找到他们的土豆
136In Germany, for example, most potatoes come from German farms例如在德国,马铃薯大多来自德国农场
137with additional supplies from neighboring countries.加上邻国的额外物资。
138But in Africa, generally speaking,但在非洲,一般而言,
139the exact potato varieties McDonald's prefers are not cultivated at scale.确切的马铃薯品种 麦当劳的偏好 没有在规模上种植。
140So it might have to ship potatoes over long distances.所以它可能需要远途运输土豆。
141And that can pose a whole series of risks.这会带来一系列风险。
142It's 2022 in Kenya.该属共有2022种,分布于肯尼亚.
143KFC is very popular here.KFC在这里很受欢迎.
144Their potatoes are shipped in from Egypt.他们的马铃薯是从埃及运来的。
145But it's COVID and container ships get stuck.但COVID和集装箱船被卡住了.
146And so the chain runs out of fries.所以连链都用光了
147Kentucky Fried Chicken, an American fast food restaurant chain,肯塔基炸鸡,美国快餐店连锁店
148announced that it's run out of potatoes fries.宣布薯条用完了
149But KFC refuses to use local potatoes to bridge the gap.但KFC拒绝使用当地土豆来弥补差距.
150And that gets people very upset.这让人非常不安。
151According to KFC, these potatoes, these beautiful African potatoes,KFC说,这些土豆,这些美丽的非洲土豆,
152these beautiful Kenyan potatoes are not considered as potatoes to KFC.这些美丽的肯尼亚土豆 不被认为是马铃薯 KFC。
153Potatoes are the second most popular staple in Kenya after maize.土豆是肯尼亚仅次于玉米的第二大主食.
154The country is the fifth largest potato producer in Africa.该国是非洲第五大土豆生产国.
155I don't get it.I么则不解.
156What happened to the potatoes that are growing in Kenya?在肯尼亚种植的马铃薯怎么了?
157They are not good enough for the Kenyan people to eat here.他们不够好让肯尼亚人民在这里吃饭。
158But the issue isn't really the quality of Kenyan potatoes.但问题并不在于肯尼亚土豆的质量。
159Just like McDonald's, KFC relies on a specific potato type和麦当劳一样,KFC依靠一种马铃薯
160that turns crispy on the outside and stays soft on the inside when fried.外表变脆 外表变软
161The potato grown by most Kenyan farmers is called Changi.大多数肯尼亚农民种植的马铃薯被称为昌吉.
162And it doesn't meet these strict requirements.而且不符合这些严格的要求.
163A little off topic, but Burger King actually benefited from KFC's misery有点不对劲 但汉堡王其实是从KFC的痛苦中得益的
164by running an ad campaign that mocked its rivals' woes.利用广告来嘲讽对手的不幸
165Now, we don't know if McDonald's executives are aware of the Kenya KFC fry crisis of 2022.现在,我们不知道麦当劳的高管们是否意识到2022年肯尼亚KFC油炸危机.
166But chances are they studied it closely and drew their own conclusions.但机会是他们仔细研究 并得出自己的结论。
167And McDonald's supply chain challenges in Africa go beyond potatoes.而麦当劳在非洲的供应链挑战超出了马铃薯.
168They have all to do with the equator.它们都与赤道有关.
169To understand what we mean by that, let's take a look at Nigeria.为了理解我们的意思 让我们看看尼日利亚
170The country has a population of more than 230 million people全国人口2.3亿以上.
171and is one of the largest economies on the continent.也是非洲大陆最大的经济体之一。
172On paper, it looks exactly like the kind of market a global fast food giant would want to enter.在纸面上,它看起来就像一种市场 全球快餐巨头想要进入。
173And in fact, Nigeria has KFC, Domino's and Burger King.事实上,尼日利亚有KFC,多米诺和汉堡王.
174But once again, McDonald's is missing.但麦当劳又一次不见了
175Likely because while it's economically developed,可能因为虽然经济发达
176it's also the ultimate end boss for a reliable cold chain.也是可靠的冷链的终极老板
177A cold chain is basically a temperature controlled supply chain.冷链基本上是温控供应链.
178Its task is to keep products cooled the whole time while they're being stored and transported.它的任务是在产品被储存和运输时,让产品始终保持冷却.
179And depending on the ingredient, the cold chain has to remain uninterrupted根据成分 冷链必须保持不间断
180to guarantee McDonald's quality and food safety standards.保障麦当劳的质量和食品安全标准。
181Products like meat have to stay within strict temperature ranges the entire time.肉类等产品必须始终保持在严格温度范围内。
182To make that possible, temperatures inside trucks and storage facilities are continuously为此,卡车和储存设施内温度持续上升。
183monitored and logistics teams receive real-time updates if something goes wrong.如果出问题,后勤队将获得实时更新。
184But in Nigeria, everything can go wrong all the time.但是在尼日利亚,一切都可能总是出错。
185In the major city Lagos, power cuts are frequent.在主要城市拉各斯,断电频发.
186At the same time, the average temperature is around 34 degrees Celsius.同时,平均气温在34摄氏度左右.
187So when power goes out, frozen burger patties thaw within just a few hours.所以当电源熄灭, 冷冻汉堡馅饼解冻 仅仅几个小时。
188That can quickly become a health risk.这可能很快成为一种健康风险。
189Nigeria is also enormous, nearly twice the size of Spain.尼日利亚也是巨大的,几乎是西班牙的两倍。
190Transporting products can involve crossing all kinds of terrain.运输产品可能涉及跨越各种地形。
191Rivers, dense forests and sometimes even savannas.河流,密林,有时甚至还有草原.
192Droughts and floods make transport even more difficult.干旱和洪水使运输更加困难。
193Many roads are in poor condition and full of potholes.许多道路状况不佳,到处都是坑洞。
194All of this makes it incredibly hard to stay within certain所有这一切 使得很难 留在某些
195transportation timeframes and guarantee ingredients stay cold.运输时间和保证成分保持冷却。
196Still, it's likely just a matter of time before McDonald's不过 McDonald可能只是时间问题
197overcomes these hurdles and conquers Nigeria.克服这些障碍,征服尼日利亚。
198The country has already transformed rapidly in recent years.近年来,该国已经迅速转型。
199Its growth potential is enormous.它的增长潜力巨大。
200And the Big M shan't miss out.大M不会错过的
201But for now, instead of chasing the big gold, as one executive put it,但是,现在,而不是追逐 大金,正如一位执行官所说的,
202McDonald's may target smaller countries first, where supply chains are more easily secured.麦当劳可能首先针对较小的国家,因为这些国家较容易确保供应链的安全。
203But hmm, you might wonder.但是,你可能会怀疑。
204If the whole supply chain is so difficult,如果整个供应链如此困难
205Africa being this whole final fast food frontier, et cetera, et cetera,非洲是最后的快餐区,等等
206why did KFC manage to establish itself all across Africa then?为什么KFC能够在整个非洲立足?
207Excellent question.问得好
2083.3个
209Crispy Chicken辣鸡
210First, KFC has adapted its menu in African countries to local tastes.首先,KFC根据当地口味调整了在非洲国家的菜单.
211For example, KFC Ghana serves Jollof rice,例如,加纳KFC为乔洛夫大米服务,
212a popular West African rice dish cooked in a tomato sauce.用番茄酱煮的西非大米饭
213But likely the reason for KFC's success is mostly the focus on chicken.但KFC成功的原因很可能大多是关注鸡肉.
214In 2024, chicken was the most consumed meat in Africa.2024年,鸡肉是非洲消费最多的肉类.
215Compared to beef, it's cheaper and more accessible.与牛肉相比,它更便宜,更容易获得.
216Chicken also has shorter production cycles,鸡肉也有更短的生产周期
217higher feed efficiency and lower overall production costs.饲料效率较高,生产总成本较低。
218KFC benefits from all that.KFC从中得益。
219And in Africa, the overwhelming majority of its chicken is locally sourced.在非洲,绝大多数的鸡是本地饲养的。
220That means shorter supply lines, fewer imports and less costs.这意味着缩短供应线,减少进口,降低成本。
221McDonald's is aware of these advantages.麦当劳知道这些优势.
222As beef prices rise in the US, for example,例如,随着美国牛肉价格上涨,
223the chain is increasingly moving toward chicken-based options as well.连锁店也越来越向鸡肉型的选择发展。
224But we were unable to find out to which degree a chicken-heavy menu但是我们不知道鸡肉重的菜单是多少
225might be part of McDonald's expansion plans into more African countries.可能是麦当劳向更多非洲国家扩展计划的一部分。
226It would make sense.这很合理
227We've established that McDonald's is historically brilliant at globalization.我们已经确定,麦当劳在全球化方面有着历史上的辉煌.
228And perhaps it's that globalization that makes McDonald's feel so inevitable.也许是全球化让麦当劳感觉如此不可避免。
229It's not for nothing that its hero item is used as a type of economic index.它的英雄物品不是白被作为经济指数的一种.
230And this inevitability ties into this vague feeling that as places grow richer,而这种不可避免的联系 与这种模糊的感觉 随着地方变得富裕,
231they converge towards the same set of brands and aesthetics,他们同归于尽,
232just slightly tweaked to local taste.只是稍微微微的微微微微微微微微微微微微微的味道
233Like of course there's a McDonald's in Venice,威尼斯当然有麦当劳
234just as there will be matcha lattes and mayonnaise-leaning sushi.就像有火柴拿铁和蛋黄酱的寿司一样
235For now, it feels like much of Africa has proved that目前,非洲大部分地区都证明
236even one of the world's most powerful brands can't just expand everywhere.即使是世界上最强大的品牌之一 也不可能到处扩张
237But for how long?但还要多久?
238Because one thing is clear.因为有一件事是清楚的。
239McDonald's will keep trying.麦当劳会继续努力的
240And as Hemingway put it, change happens slowly and then all at once.而正如海明威所说,变化发生缓慢,然后全部同时发生.
241Like it or not.喜欢与否.
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