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从容发声,不再紧张慌乱【TED演讲】

共 3 集

剧集目录

集标题时长
P1从容发声,不再紧张慌乱【TED演讲】 中英双语13:38
P2从容发声,不再紧张慌乱【TED演讲】 英文字幕(注释+中文外13:38
P3从容发声,不再紧张慌乱【TED演讲】 无字幕(中英外挂)13:38

P1 · 从容发声,不再紧张慌乱【TED演讲】 p01 中英双语 (P1)

字幕摘录

时间英文中文
0:01panic, embarrassed, exposed.恐慌,尴尬,暴露。
0:05No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
0:10Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
0:14On the very first day of high school,在中学第一天,
0:17我的英语老师 Meredith先生
0:19had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
0:23When class was over, he called me over and said,上课结束后,他打电话给我说,
0:26hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
0:30I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
0:34Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
展开字幕全文(270 条)
序号英文中文
1panic, embarrassed, exposed.恐慌,尴尬,暴露。
2No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
3Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
4On the very first day of high school,在中学第一天,
5我的英语老师 Meredith先生
6had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
7When class was over, he called me over and said,上课结束后,他打电话给我说,
8hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
9I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
10Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
11on karate.在空手道上。
12It was something I was passionate about,我对这个充满激情
13and it was pretty easy to do.很简单
14Now that cold September Saturday morning when I showed up,现在,寒冷的9月星期六早上 当我出现,
15I was shocked.我很震惊。
16The room was much larger than I had expected.房间比我想象的要大得多
17There were many more people there,那里还有很多人
18my friends, my friend's parents who were serving as judges,我的朋友,我的朋友的父母 谁担任法官,
19and the girl I had a crush on.和那个我很喜欢的女孩
20At that moment, I felt tremendous anxiety.当时,我感到极大的焦虑。
21In the first 10 seconds of my 10-minute presentation,在我10分钟前的10秒钟里,
22my life changed forever.我的生活永远变了
23You see, I started my presentation with a karate kick.你看,我开始我的演讲 用空手道踢。
24I was told to do this because it would engage the audience我受命这么做是因为会吸引观众
25and get their attention, but because of my anxiety,引起他们的注意 但因为我的焦虑
26I forgot to put on my special karate pants.我忘了穿上我特别的空手道裤子
27You know the ones with a little extra room down there?你知道那些有 一点点额外的房间吗?
28You get where this is going.你会得到它要去的地方。
29I ripped my pants from belt loop to zipper.我把裤子从皮带圈撕到拉链
30In that moment, I learned the impact那一刻,我学会了影响
31of anxiety on communication.对沟通的焦虑
32And from that moment, I have dedicated my life从那一刻起,我献身于我的一生
33to helping others learn to address this fear.帮助其他人学会解决这种恐惧。
34Each of us has stories to share, input to give,我们每个人都有故事可以分享, 投入可以提供,
35and ideas to spread.并传播各种想法。
36If we allow anxiety to get in the way of that,如果我们允许焦虑 阻碍这一点,
37we miss out, society misses out,我们错过了,社会错过了,
38and we lose valuable, diverse voices.我们失去了宝贵的、多样的声音。
39Now, I am not alone in my anxiety in communication.现在,我不是孤独地 焦虑在沟通。
40If you have ever given spontaneous feedback,如果你曾自发反馈
41given a presentation, spoken up in a meeting,在一次会议上发言,
42or even asked somebody on a date,或者甚至问某人约会,
43you know what this anxiety feels like.你知道这种焦虑是什么感觉
44Research shares with us that 85% of people feel anxious研究告诉我们,85%的人感到焦虑
45in high-stakes speaking situations.在高调的演讲情况。
46And quite frankly, I think the other 15% are lying.坦白说,我认为其他15%的人在撒谎。
47I think we can create a situation我想我们可以制造一个局面
48in which they would feel nervous too.他们也会感到紧张
49So we must act to manage our anxiety所以,我们必须行动起来 处理我们的焦虑
50so we can accomplish our communication goals.这样我们就能够实现我们的交流目标。
51Now, I use that word manage very carefully.现在,我用这个词非常小心。
52I don't think we can ever truly overcome our anxiety,我认为我们无法真正克服我们的焦虑
53nor would we want to.我们也不会想要。
54Anxiety is actually helpful.焦虑其实是有用的。
55It gives us energy, it helps us focus,它给我们能量 帮助我们集中精神
56it tells us what we're doing is important,它告诉我们我们在做什么是重要的,
57but we must manage it so it doesn't manage us.但是我们必须管理它,这样它就不会管理我们。
58And it's not just to help us feel more confident,这不仅仅是帮助我们 感到更加自信,
59it helps our audience as well.这也帮助了我们的观众。
60How do you feel when you see a nervous speaker communicate?当你看到一个紧张的扬声器交流时 你感觉如何?
61Some of you might like to watch people suffer,你们有些人可能想看别人受苦
62but most of us don't.但我们大部分人不会
63Most of us feel very uncomfortable and awkward.我们大多数人感到非常不舒服和尴尬。
64In fact, I call this secondhand anxiety.事实上,我称之为二手焦虑。
65The communicator's anxiety makes us feel nervous通讯员的焦虑让我们感到紧张
66as an audience, and therefore we're distracted作为观众, 所以我们分心
67and we can't pay attention to the message.我们无法关注信息。
68So we need to manage our anxiety所以,我们需要处理我们的焦虑
69not just to help ourselves as communicators,不只是作为通讯员帮助自己
70but to help our audience get our message.但是为了帮助观众获得我们的信息。
71Before I introduce you to some techniques在我给你介绍一些技巧之前
72that can help us manage our anxiety,这能帮助我们应付焦虑
73I think we need to spend a few moments我想我们需要花点时间
74understanding where this anxiety comes from.了解这种焦虑来自何处。
75I believe it's hardwired in us.我相信这对我们来说是铁丝网
76It's based on evolution.以进化为本.
77We are wired to be very concerned我们被监听的非常关心
78about our relative status to others.我们和别人的相对地位
79Now I'm not saying who drives the fanciest car我不是说是谁开着幻想车
80or who has the most likes to a post they just put up.或谁最喜欢 他们刚设置的职位。
81I'm talking about the status that existed我说的是现在的状况
82when our species was first evolving,当我们的物种最初进化,
83and we were hanging out in groups of about 150 people.我们一起游荡 大约150人。
84Your relative status there meant everything.你的相对地位意味着一切。
85It meant access to resources, food, shelter, reproduction.这意味着能够获得资源、食物、住所和生殖。
86It was absolutely critical that you had status这绝对是关键 你的地位
87within that group.在那组人中
88It was a matter of life or death.事关生死.
89So this constant surveillance and understanding所以这种不断的监视和理解
90of our status is something that we carry forward to this day,我们的地位是我们 延续至今,
91yet we can manage it.但我们可以管理它。
92But we have to take a two-pronged approach.但我们必须采取双管齐下的做法。
93We have to first address the symptoms我们必须首先解决症状
94as well as the sources.以及来源
95The symptoms have to do with what goes on症状和现在发生的事有关
96in our body physiologically在我们的身体生理上
97and what goes on in our mind psychologically.以及我们心灵中发生的一切
98And sources are things that actually make our anxiety worse.来源是让我们的焦虑更加恶化的东西。
99So let's get started.因此,让我们开始。
100For some of us, when we start communicating对有些人来说,当我们开始交流时
101in high-stakes situations, we feel our heart pound.在高压情况下,我们感到心跳。
102Maybe we get a little shaky.也许我们有点动摇。
103Maybe we perspire or blush.也许我们穿刺或脸红。
104We can manage these symptoms.我们可以控制这些症状。
105Take a deep breath before you start.在开始前深呼吸
106The kind of breath you would do if you're doing yoga如果你在瑜伽,你会呼吸那种气息
107or tai chi or qigong, that'll calm you down.或泰姬或奇贡, 那会让你冷静下来。
108If you shake, gesture broadly.如果你动摇了,就大张旗鼓
109Big, broad gestures, they can really help大而宽广的姿态,他们真的可以帮助
110that adrenaline go somewhere.肾上腺素去的地方。
111Most nervous people make themselves small and tight最紧张的人会变小变紧
112and they hold it in and shake.他们握住它,摇晃。
113If you perspire or blush, hold something cold如果你穿刺或脸红, 拿着冷的东西
114in the palm of your hand.在你的手掌间。
115It'll cool you down.它会冷却你。
116Much like putting a cold compress on your forehead就像在额头上加冷压
117or the back of your neck if you have a fever,或颈背,如果你发烧,
118holding something cold reduces your core body temperature,持有一些冷的东西 降低你的核心体温,
119reduces the perspiration, reduces the blushing.减少呼吸,减少脸红。
120You've all experienced this in reverse.你们都是反向经历的
121On a cold day, have you ever held hot coffee or tea在寒冷的一天,你曾经持有 热咖啡或茶
122and felt how it warmed you up?感觉如何温暖你?
123We're just doing the opposite.我们只是做相反的。
124There are things you can do to manage有些事情你可以办到
125the physiological symptoms you have around anxiety.你的生理症状 围绕焦虑。
126But what about the cognitive symptoms?但认知症状呢?
127The thing that makes people really nervous cognitively让人在认知上非常紧张的东西
128is their own anxiety.是他们自己的焦虑。
129It works something like this.是这样的
130You're sitting in a meeting and your turn is about to come up你在开会,轮到你了
131and as you're sitting there, you start getting当你坐在那里,你开始得到
132a little shaky, you might have some beads of perspiration有点摇晃,你可能会有一些 穿透的珠子
133on your brow and you start thinking to yourself,在你的眉毛 你开始思考自己,
134oh my goodness, this is really important.哦,我的上帝,这真的很重要。
135I should have prepared more.我应该多准备一些
136I can't believe I'm in this situation.真不敢相信我竟然会这样
137Why am I doing this and not my colleague?为什么我这样做,而不是我的同事?
138This sucks.这很烂。
139That's your anxiety making you more nervous.你的焦虑让你更加紧张
140There is a way that you can short circuit this.有个方法你可以短路
141Instead of running away from your anxiety,而不是逃避你的焦虑
142greet it, say to yourself, this is me feeling nervous.问候你,对自己说,这是我感到紧张。
143It makes sense that I'm nervous.这说明我很紧张
144I'm about to do something of consequence and importance我要做一些有后果和重要性的事
145and by giving yourself permission to feel anxious,并允许你感到焦虑,
146you actually give yourself a sense of agency.你实际上给自己 一种代理感。
147You can take a breath, walk around the building.你可以呼吸一下 绕着大楼走
148This will help you feel composed rather than as if这会帮助你感到有组织而不是像
149your anxiety is spiraling out of control.你的焦虑症失控了
150We can do things that manage our physiological我们可以做一些能处理生理问题的事
151and psychological symptoms but we also have to address心理症状,但我们也必须解决
152the things that make our anxiety worse, the sources.那些让我们的焦虑更加恶化的东西 来源
153The number one fear I hear from people我从别人那里听到的头号恐惧
154is I'm afraid I'm going to forget.恐怕我会忘记
155I'm gonna blank out.我要把东西丢掉
156A great way to manage this is to have a map.一个很好的管理方法是拥有地图。
157You can't get lost if you have a map.如果你有地图,你不能迷路
158A map is nothing more in communication than a plan,地图只是计划而已
159a structure, a design.结构 设计
160There are many structures that can help you有很多结构可以帮助你
161with your communication.与您的通讯。
162My favorite is the what, so what, now what structure.我最喜欢的是什么,现在又是什么结构。
163You start by talking about what it is you're communicating.你从谈论你沟通的内容开始。
164Could be your idea, your plan, your product, a process.可能是你的主意,你的计划,你的产品,一个过程。
165You then explain why it's important to your audience.那你解释为什么对观众很重要
166How do they value from what you're saying?他们怎么看待你说的话?
167And then finally, you explain what is next,最后,你解释下一步是什么,
168what comes afterwards.之后会怎样?
169By having a structure like what, so what, now what,通过一个结构 像什么,所以,现在什么,
170you are less likely to forget.你不太可能忘记。
171And by the way, it helps the people you're speaking to顺便说一句,它能帮助你说话的人
172remember what you're saying as well.记住你在说什么
173Now another big accelerant to anxiety has to do现在,另一个大加速剂 焦虑必须做
174with the valuation and judgment价值和判断
175we feel the audience is doing on us.我们觉得观众正在对我们做。
176A great way to manage this is to redirect their attention.管理此事的好办法就是转移他们的注意力。
177Have them focus on something else.让他们专注于别的东西。
178So if you're giving a presentation, show a video clip.所以,如果你在做一个演示, 展示一个视频剪辑。
179Take a poll.进行民调.
180If you're in interpersonal communication, ask a question.如果你在人际交流中, 问一个问题。
181Pass around a handout.传一施.
182These distract people from paying attention to you.这些能分散人们的注意力
183It gives you an opportunity to calm down让你有机会冷静下来
184and the cool thing is it gets them more involved很酷的是,它让他们更多参与
185and engaged, it's a true win-win.并订婚, 这是一个真正的双赢。
186The last source I'd like to talk about我想谈的最后一个消息
187has to do with how we see our communication.和我们如何看待沟通有关
188Raise your hand if you've done one of these four things如果你做了这四件事之一,举手
189before in your life.在你之前的生活中。
190Has anybody done any singing, dancing, acting,有人唱过歌 跳舞 表演过
191or played a sport?还是玩运动?
192Everybody, in each of those activities,每个人,在这些活动中,
193there's a right way and a wrong way to do it.有正法与错法.
194You're performing.你在演戏
195If you're an actor and you misspeak your line如果你是演员 却说错台词
196at the wrong time and the wrong place,在错误的时间和错误的地方,
197you've made a mistake, not just for you,你犯了一个错误 不只是为你
198but the audience and the other actors.观众和其他演员
199If you're an athlete and you don't do如果你是一个运动员,你没有做
200what your sport requires at the right time and the right way,你运动需要的时间和方式
201you've done it wrong.你做错了
202In fact, some sports keep track of the errors you make.事实上,有些运动会记录你所犯的错误。
203We carry this mentality of right or wrong我们带着这种对错的心态
204into our communication.我们的通讯。
205I am here to tell you, as somebody who has been doing this我是来告诉你的 作为一直在做这件事的人
206for a long, long time, there is no right way to communicate.长久以来 没有正确的沟通方式
207There are better ways and worse ways, certainly,当然还有更好的方法 更糟糕的方法
208but no one right way.但是没有一条正确的路。
209So we need to replace the way we see communication所以我们需要改变我们的沟通方式
210as a performance as something else.作为表演,作为别的东西。
211And I'd like to suggest we need to reframe it我想建议我们重新定义它
212as a conversation.作为谈话
213How do you do that?你怎么做到的?
214First and foremost, put your attention on your audience.首先 注意观众
215You're in service of their needs.你在为他们的需要服务
216With this audience-centric approach,以观众为中心的方法
217it makes it more conversational.更能说话
218Second, use conversational language.第二,使用对话语言.
219Words like us, you, and we, that involves people.就像我们,你,我们, 这涉及到人们。
220And finally, ask questions.最后,问问题。
221Questions, by their very nature, are conversations.问题本质上就是对话。
222They're two-way.二者二义.
223In so doing, you make the interaction less stressful for you这样,你就能减少互动压力
224and more engaging for your audience.更吸引观众
225So taken together, there are things that we can do所以,我们在一起, 有些事情我们可以做
226to manage our anxiety by addressing解决我们的焦虑
227both symptoms and sources.无论是症状还是来源
228Now this isn't necessarily easy.现在这不一定容易。
229It takes time.这需要时间。
230It takes persistence.它需要坚持不懈。
231We're fighting against ingrained anxiety我们在与内心的焦虑作斗争
232and years of learned behaviors and habits.和多年的学习行为和习惯。
233But with a little self-kindness and patience,但以一点自爱和耐心,
234we can learn to manage our anxiety.我们可以学会应付我们的焦虑
235I see it happen all the time.我经常看到这种事
236Let me share a story with you.让我告诉你一个故事。
237I met Irma, who is a 72-year-old grandmother,我遇见了艾玛 她是一个72岁的祖母
238a couple years ago.几年前,我刚说
239Irma, like me, had a very traumatic experience爱玛,像我一样,有一段很痛苦的经历
240in high school.高中的时候
241She contributed some comment in class她在课堂上发表了一些评论
242and her English teacher looked at her and said,她的英语老师看着她说
243that is the absolute worst communication I have ever heard.这是我听过最糟糕的一次交流
244From that moment on,从那一刻起,
245Irma actively avoided communicating with others.伊尔玛积极避免与他人沟通.
246So much so that she chose the profession所以她选择了这个职业
247as a research librarian specifically专门担任研究图书管理员
248so she wouldn't have to talk to many people.这样她就不会跟很多人说话了
249But one day, her granddaughter, who she loved very much,但是有一天 她的孙女 她非常爱她
250asked her to give a toast at her wedding.让她在婚礼上敬酒
251Irma wanted to fulfill this request爱玛想要满足这个要求
252and that's where our paths crossed.这就是我们穿越的道路。
253I'll never forget the look on Irma's face我永远不会忘记艾玛的表情
254when she told me of her goal.当她告诉我她的目标。
255It was a combination of sheer terror简直是恐怖的结合
256and complete determination.和完整的决心。
257Now I am thrilled to share with you现在,我很高兴与你分享
258that Irma, after three months of hard work艾尔玛 经过三个月的辛勤工作
259and a little encouragement, gave an amazing toast.和一点点鼓励,给 一个惊人的祝酒。
260The joy on her face is something that I will never forget.她脸上的欢乐是我永远不会忘记的
261Like Irma, we all can learn to manage our anxiety.和爱玛一样,我们都能够学会应付我们的焦虑.
262Regardless of if you're presenting at a wedding无论你是否出席婚礼
263or in a meeting, if you're pitching or protesting,或在一个会议, 如果你投或抗议,
264you can learn to feel more confident when you communicate.交流时可以学会更加自信
265And we all benefit from the stories you're going to share,我们都会从你们分享的故事中获益
266the input you're going to give,你将要提供的投入,
267and the ideas that you're going to spread.以及你将要传播的想法。
268I so look forward to your speaking up我很期待你说话
269without freaking out.没有吓坏。
270Thank you.谢谢
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P2 · 从容发声,不再紧张慌乱【TED演讲】 p02 英文字幕(注释+中文外挂) (P2)

字幕摘录

时间英文中文
0:01panic, embarrassed, exposed.恐慌,尴尬,暴露。
0:05No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
0:10Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
0:14On the very first day of high school,在中学第一天,
0:17我的英语老师 Meredith先生
0:19had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
0:23When class was over, he called me over and said,上课结束后,他打电话给我说,
0:26hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
0:30I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
0:34Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
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序号英文中文
1panic, embarrassed, exposed.恐慌,尴尬,暴露。
2No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
3Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
4On the very first day of high school,在中学第一天,
5我的英语老师 Meredith先生
6had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
7When class was over, he called me over and said,上课结束后,他打电话给我说,
8hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
9I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
10Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
11on karate.在空手道上。
12It was something I was passionate about,我对这个充满激情
13and it was pretty easy to do.很简单
14Now that cold September Saturday morning when I showed up,现在,寒冷的9月星期六早上 当我出现,
15I was shocked.我很震惊。
16The room was much larger than I had expected.房间比我想象的要大得多
17There were many more people there,那里还有很多人
18my friends, my friend's parents who were serving as judges,我的朋友,我的朋友的父母 谁担任法官,
19and the girl I had a crush on.和那个我很喜欢的女孩
20At that moment, I felt tremendous anxiety.当时,我感到极大的焦虑。
21In the first 10 seconds of my 10-minute presentation,在我10分钟前的10秒钟里,
22my life changed forever.我的生活永远变了
23You see, I started my presentation with a karate kick.你看,我开始我的演讲 用空手道踢。
24I was told to do this because it would engage the audience我受命这么做是因为会吸引观众
25and get their attention, but because of my anxiety,引起他们的注意 但因为我的焦虑
26I forgot to put on my special karate pants.我忘了穿上我特别的空手道裤子
27You know the ones with a little extra room down there?你知道那些有 一点点额外的房间吗?
28You get where this is going.你会得到它要去的地方。
29I ripped my pants from belt loop to zipper.我把裤子从皮带圈撕到拉链
30In that moment, I learned the impact那一刻,我学会了影响
31of anxiety on communication.对沟通的焦虑
32And from that moment, I have dedicated my life从那一刻起,我献身于我的一生
33to helping others learn to address this fear.帮助其他人学会解决这种恐惧。
34Each of us has stories to share, input to give,我们每个人都有故事可以分享, 投入可以提供,
35and ideas to spread.并传播各种想法。
36If we allow anxiety to get in the way of that,如果我们允许焦虑 阻碍这一点,
37we miss out, society misses out,我们错过了,社会错过了,
38and we lose valuable, diverse voices.我们失去了宝贵的、多样的声音。
39Now, I am not alone in my anxiety in communication.现在,我不是孤独地 焦虑在沟通。
40If you have ever given spontaneous feedback,如果你曾自发反馈
41given a presentation, spoken up in a meeting,在一次会议上发言,
42or even asked somebody on a date,或者甚至问某人约会,
43you know what this anxiety feels like.你知道这种焦虑是什么感觉
44Research shares with us that 85% of people feel anxious研究告诉我们,85%的人感到焦虑
45in high-stakes speaking situations.在高调的演讲情况。
46And quite frankly, I think the other 15% are lying.坦白说,我认为其他15%的人在撒谎。
47I think we can create a situation我想我们可以制造一个局面
48in which they would feel nervous too.他们也会感到紧张
49So we must act to manage our anxiety所以,我们必须行动起来 处理我们的焦虑
50so we can accomplish our communication goals.这样我们就能够实现我们的交流目标。
51Now, I use that word manage very carefully.现在,我用这个词非常小心。
52I don't think we can ever truly overcome our anxiety,我认为我们无法真正克服我们的焦虑
53nor would we want to.我们也不会想要。
54Anxiety is actually helpful.焦虑其实是有用的。
55It gives us energy, it helps us focus,它给我们能量 帮助我们集中精神
56it tells us what we're doing is important.它告诉我们我们在做什么是重要的。
57But we must manage it so it doesn't manage us.但是我们必须管理它 这样它就不会管理我们。
58And it's not just to help us feel more confident,这不仅仅是帮助我们 感到更加自信,
59it helps our audience as well.这也帮助了我们的观众。
60How do you feel when you see a nervous speaker communicate?当你看到一个紧张的扬声器交流时 你感觉如何?
61Some of you might like to watch people suffer,你们有些人可能想看别人受苦
62but most of us don't.但我们大部分人不会
63Most of us feel very uncomfortable and awkward.我们大多数人感到非常不舒服和尴尬。
64In fact, I call this secondhand anxiety.事实上,我称之为二手焦虑。
65The communicator's anxiety makes us feel nervous通讯员的焦虑让我们感到紧张
66as an audience, and therefore we're distracted作为观众, 所以我们分心
67and we can't pay attention to the message.我们无法关注信息。
68So we need to manage our anxiety所以,我们需要处理我们的焦虑
69not just to help ourselves as communicators,不只是作为通讯员帮助自己
70but to help our audience get our message.但是为了帮助观众获得我们的信息。
71Before I introduce you to some techniques在我给你介绍一些技巧之前
72that can help us manage our anxiety,这能帮助我们应付焦虑
73I think we need to spend a few moments我想我们需要花点时间
74understanding where this anxiety comes from.了解这种焦虑来自何处。
75I believe it's hardwired in us.我相信这对我们来说是铁丝网
76It's based on evolution.以进化为本.
77We are wired to be very concerned我们被监听的非常关心
78about our relative status to others.我们和别人的相对地位
79Now I'm not saying who drives the fanciest car我不是说是谁开着幻想车
80or who has the most likes to a post they just put up.或谁最喜欢 他们刚设置的职位。
81I'm talking about the status that existed我说的是现在的状况
82when our species was first evolving.当我们的物种最初进化。
83And we were hanging out in groups of about 150 people.我们被约150人聚集在一起。
84Your relative status there meant everything.你的相对地位意味着一切。
85It meant access to resources, food, shelter, reproduction.这意味着能够获得资源、食物、住所和生殖。
86It was absolutely critical that you had status这绝对是关键 你的地位
87within that group.在那组人中
88It was a matter of life or death.事关生死.
89So this constant surveillance and understanding所以这种不断的监视和理解
90of our status is something that we carry forward to this day.我们的地位是我们今天继续前进的。
91Yet we can manage it.但我们可以管理它。
92But we have to take a two-pronged approach.但我们必须采取双管齐下的做法。
93We have to first address the symptoms我们必须首先解决症状
94as well as the sources.以及来源
95The symptoms have to do with what goes on症状和现在发生的事有关
96in our body physiologically在我们的身体生理上
97and what goes on in our mind psychologically.以及我们心灵中发生的一切
98And sources are things that actually make our anxiety worse.来源是让我们的焦虑更加恶化的东西。
99So let's get started.因此,让我们开始。
100For some of us, when we start communicating对有些人来说,当我们开始交流时
101in high-stakes situations, we feel our heart pound.在高压情况下,我们感到心跳。
102Maybe we get a little shaky.也许我们有点动摇。
103Maybe we perspire or blush.也许我们穿刺或脸红。
104We can manage these symptoms.我们可以控制这些症状。
105Take a deep breath before you start.在开始前深呼吸
106The kind of breath you would do那种呼吸你会做的
107if you're doing yoga or tai chi or qigong,如果你在做瑜伽、泰姬、秋贡
108that'll calm you down.那会让你冷静下来的
109If you shake, gesture broadly.如果你动摇了,就大张旗鼓
110Big, broad gestures, they can really help大而宽广的姿态,他们真的可以帮助
111that adrenaline go somewhere.肾上腺素去的地方。
112Most nervous people make themselves small and tight最紧张的人会变小变紧
113and they hold it in and shake.他们握住它,摇晃。
114If you perspire or blush, hold something cold如果你穿刺或脸红, 拿着冷的东西
115in the palm of your hand.在你的手掌间。
116It'll cool you down.它会冷却你。
117Much like putting a cold compress on your forehead就像在额头上加冷压
118or the back of your neck if you have a fever,或颈背,如果你发烧,
119holding something cold reduces your core body temperature,持有一些冷的东西 降低你的核心体温,
120reduces the perspiration, reduces the blushing.减少呼吸,减少脸红。
121You've all experienced this in reverse.你们都是反向经历的
122On a cold day, have you ever held hot coffee or tea在寒冷的一天,你曾经持有 热咖啡或茶
123and felt how it warmed you up?感觉如何温暖你?
124We're just doing the opposite.我们只是做相反的。
125There are things you can do to manage有些事情你可以办到
126the physiological symptoms you have around anxiety.你的生理症状 围绕焦虑。
127But what about the cognitive symptoms?但认知症状呢?
128The thing that makes people really nervous cognitively让人在认知上非常紧张的东西
129is their own anxiety.是他们自己的焦虑。
130It works something like this.是这样的
131You're sitting in a meeting你在开会
132and your turn is about to come up.轮到你了
133And as you're sitting there,当你坐在那里,
134you start getting a little shaky.你开始变得有点动摇。
135You might have some beads of perspiration on your brow你眉毛上可能有些刺眼的珠子
136and you start thinking to yourself,你开始思考自己,
137oh my goodness, this is really important.哦,我的上帝,这真的很重要。
138I should have prepared more.我应该多准备一些
139I can't believe I'm in this situation.真不敢相信我竟然会这样
140Why am I doing this and not my colleague?为什么我这样做,而不是我的同事?
141This sucks.这很烂。
142That's your anxiety making you more nervous.你的焦虑让你更加紧张
143There is a way that you can short circuit this.有个方法你可以短路
144Instead of running away from your anxiety, greet it.而不是逃避你的焦虑, 迎接它。
145Say to yourself, this is me feeling nervous.对自己说,这是我感到紧张。
146It makes sense that I'm nervous.这说明我很紧张
147I'm about to do something of consequence and importance.我将要做一些 后果和重要的事情。
148And by giving yourself permission to feel anxious,通过允许自己感到焦虑
149you actually give yourself a sense of agency.你实际上给自己 一种代理感。
150You can take a breath, walk around the building.你可以呼吸一下 绕着大楼走
151This will help you feel composed这会帮助你感到自在
152rather than as if your anxiety is spiraling out of control.而不是像你的焦虑 螺旋上升失控。
153We can do things that manage our physiological我们可以做一些能处理生理问题的事
154and psychological symptoms.以及心理症状
155But we also have to address但我们也必须解决
156the things that make our anxiety worse, the sources.那些让我们的焦虑更加恶化的东西 来源
157The number one fear I hear from people我从别人那里听到的头号恐惧
158is I'm afraid I'm going to forget.恐怕我会忘记
159I'm gonna blank out.我要把东西丢掉
160A great way to manage this is to have a map.一个很好的管理方法是拥有地图。
161You can't get lost if you have a map.如果你有地图,你不能迷路
162A map is nothing more in communication地图只是沟通而已
163than a plan, a structure, a design.而不是计划、结构、设计
164There are many structures有很多结构
165that can help you with your communication.帮助你沟通
166My favorite is the what, so what, now what structure.我最喜欢的是什么,现在又是什么结构。
167You start by talking about what it is you're communicating.你从谈论你沟通的内容开始。
168Could be your idea, your plan, your product, a process.可能是你的主意,你的计划,你的产品,一个过程。
169You then explain why it's important to your audience.那你解释为什么对观众很重要
170How do they value from what you're saying?他们怎么看待你说的话?
171And then finally, you explain what is next,最后,你解释下一步是什么,
172what comes afterwards.之后会怎样?
173By having a structure like what, so what, now what,通过一个结构 像什么,所以,现在什么,
174you are less likely to forget.你不太可能忘记。
175And by the way, it helps the people you're speaking to顺便说一句,它能帮助你说话的人
176remember what you're saying as well.记住你在说什么
177Now another big accelerant to anxiety现在,又一个大加速剂 焦虑
178has to do with the valuation and judgment与估价和判断有关
179we feel the audience is doing on us.我们觉得观众正在对我们做。
180A great way to manage this is to redirect their attention.管理此事的好办法就是转移他们的注意力。
181Have them focus on something else.让他们专注于别的东西。
182So if you're giving a presentation, show a video clip.所以,如果你在做一个演示, 展示一个视频剪辑。
183Take a poll.进行民调.
184If you're in interpersonal communication, ask a question.如果你在人际交流中, 问一个问题。
185Pass around a handout.传一施.
186These distract people from paying attention to you.这些能分散人们的注意力
187It gives you an opportunity to calm down让你有机会冷静下来
188and the cool thing is it gets them more involved and engaged.很酷的是,它让他们 更多参与和接触。
189It's a true win-win.名真双胜.
190The last source I'd like to talk about我想谈的最后一个消息
191has to do with how we see our communication.和我们如何看待沟通有关
192Raise your hand if you have done举起你的手,如果你做了
193one of these four things before in your life.这四件事之一 在你之前的生活。
194Has anybody done any singing, dancing, acting,有人唱过歌 跳舞 表演过
195or played a sport?还是玩运动?
196Everybody.每个人。
197In each of those activities,在其中每一项活动中,
198there's a right way and a wrong way to do it.有正法与错法.
199You're performing.你在演戏
200If you're an actor and you misspeak your line如果你是演员 却说错台词
201at the wrong time in the wrong place,在错误的时间 在错误的地方,
202you've made a mistake, not just for you,你犯了一个错误 不只是为你
203but the audience and the other actors.观众和其他演员
204If you're an athlete and you don't do如果你是一个运动员,你没有做
205what your sport requires at the right time and the right way,你运动需要的时间和方式
206you've done it wrong.你做错了
207In fact, some sports keep track of the errors you make.事实上,有些运动会记录你所犯的错误。
208We carry this mentality of right or wrong我们带着这种对错的心态
209into our communication.我们的通讯。
210I am here to tell you,我是来告诉你的
211as somebody who has been doing this for a long, long time,作为一个人 谁一直在做这个 长期,长期,
212there is no right way to communicate.没有正确的沟通方式。
213There are better ways and worse ways, certainly,当然还有更好的方法 更糟糕的方法
214but no one right way.但是没有一条正确的路。
215So we need to replace the way we see communication所以我们需要改变我们的沟通方式
216as a performance as something else.作为表演,作为别的东西。
217And I'd like to suggest we need to reframe it我想建议我们重新定义它
218as a conversation.作为谈话
219How do you do that?你怎么做到的?
220First and foremost, put your attention on your audience.首先 注意观众
221You're in service of their needs.你在为他们的需要服务
222With this audience-centric approach,以观众为中心的方法
223it makes it more conversational.更能说话
224Second, use conversational language.第二,使用对话语言.
225Words like us, you, and we,就像我们,你,我们,
226that involves people.这涉及到人。
227And finally, ask questions.最后,问问题。
228Questions by their very nature are conversations.问题本身就是对话。
229They're two-way.二者二义.
230In so doing, you make the interaction less stressful for you这样,你就能减少互动压力
231and more engaging for your audience.更吸引观众
232So taken together, there are things that we can do所以,我们在一起, 有些事情我们可以做
233to manage our anxiety by addressing both symptoms通过治疗两种症状来控制我们的焦虑
234and sources.和来源。
235Now, this isn't necessarily easy.现在,这不一定容易。
236It takes time.这需要时间。
237It takes persistence.它需要坚持不懈。
238We're fighting against ingrained anxiety我们在与内心的焦虑作斗争
239in years of learned behaviors and habits.在多年的学习行为和习惯。
240But with a little self-kindness and patience,但以一点自爱和耐心,
241we can learn to manage our anxiety.我们可以学会应付我们的焦虑
242I see it happen all the time.我经常看到这种事
243Let me share a story with you.让我告诉你一个故事。
244I met Irma, who is a 72-year-old grandmother,我遇见了艾玛 她是一个72岁的祖母
245a couple years ago.几年前,我刚说
246Irma, like me, had a very traumatic experience爱玛,像我一样,有一段很痛苦的经历
247in high school.高中的时候
248She contributed some comment in class,她在课堂上发表了一些评论,
249and her English teacher looked at her and said,她的英语老师看着她说
250that is the absolute worst communication I have ever heard.这是我听过最糟糕的一次交流
251From that moment on,从那一刻起,
252Irma actively avoided communicating with others.伊尔玛积极避免与他人沟通.
253So much so that she chose the profession所以她选择了这个职业
254as a research librarian specifically专门担任研究图书管理员
255so she wouldn't have to talk to many people.这样她就不会跟很多人说话了
256But one day, her granddaughter, who she loved very much,但是有一天 她的孙女 她非常爱她
257asked her to give a toast at her wedding.让她在婚礼上敬酒
258Irma wanted to fulfill this request,爱玛想满足这个要求
259and that's where our paths crossed.这就是我们穿越的道路。
260I'll never forget the look on Irma's face我永远不会忘记艾玛的表情
261when she told me of her goal.当她告诉我她的目标。
262It was a combination of sheer terror简直是恐怖的结合
263and complete determination.和完整的决心。
264Now, I am thrilled to share with you现在,我很高兴与你分享
265that Irma, after three months of hard work艾尔玛 经过三个月的辛勤工作
266and a little encouragement, gave an amazing toast.和一点点鼓励,给 一个惊人的祝酒。
267The joy on her face is something that I will never forget.她脸上的欢乐是我永远不会忘记的
268Like Irma, we all can learn to manage our anxiety.和爱玛一样,我们都能够学会应付我们的焦虑.
269Regardless of if you're presenting at a wedding无论你是否出席婚礼
270or in a meeting, if you're pitching or protesting,或在一个会议, 如果你投或抗议,
271you can learn to feel more confident when you communicate.交流时可以学会更加自信
272And we all benefit from the stories you're going to share,我们都会从你们分享的故事中获益
273the input you're going to give,你将要提供的投入,
274and the ideas that you're going to spread.以及你将要传播的想法。
275I so look forward to your speaking up without freaking out.我很期待你说话时不惊慌
276Thank you.谢谢
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P3 · 从容发声,不再紧张慌乱【TED演讲】 p03 无字幕(中英外挂) (P3)

字幕摘录

时间英文中文
0:01panic, embarrassed, exposed.恐慌,尴尬,暴露。
0:05No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
0:10Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
0:14On the very first day of high school,在中学第一天,
0:17我的英语老师 Meredith先生
0:19had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
0:23When class was over, he called me over and said,上课结束后,他打电话给我说,
0:26hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
0:30I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
0:34Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
展开字幕全文(270 条)
序号英文中文
1panic, embarrassed, exposed.恐慌,尴尬,暴露。
2No, that's not how I'm feeling right now, mostly.不,我现在不是这种感觉
3Those are the feelings I had as a 14-year-old boy.那是我14岁时的感受
4On the very first day of high school,在中学第一天,
5我的英语老师 Meredith先生
6had each of us stand up and introduce ourselves.我们每个人都站起来自我介绍
7When class was over, he called me over and said,上课结束后,他打电话给我说,
8hey, Matt, you're really good at this talking thing.嘿,马特,你真会说话
9I need you on Saturday to show up at the speech contest.我需要你在周六 出现在演讲比赛。
10Doing as I was told, I prepared a 10-minute presentation照我说的做 我准备了十分钟的演讲
11on karate.在空手道上。
12It was something I was passionate about,我对这个充满激情
13and it was pretty easy to do.很简单
14Now that cold September Saturday morning when I showed up,现在,寒冷的9月星期六早上 当我出现,
15I was shocked.我很震惊。
16The room was much larger than I had expected.房间比我想象的要大得多
17There were many more people there,那里还有很多人
18my friends, my friend's parents who were serving as judges,我的朋友,我的朋友的父母 谁担任法官,
19and the girl I had a crush on.和那个我很喜欢的女孩
20At that moment, I felt tremendous anxiety.当时,我感到极大的焦虑。
21In the first 10 seconds of my 10-minute presentation,在我10分钟前的10秒钟里,
22my life changed forever.我的生活永远变了
23You see, I started my presentation with a karate kick.你看,我开始我的演讲 用空手道踢。
24I was told to do this because it would engage the audience我受命这么做是因为会吸引观众
25and get their attention, but because of my anxiety,引起他们的注意 但因为我的焦虑
26I forgot to put on my special karate pants.我忘了穿上我特别的空手道裤子
27You know the ones with a little extra room down there?你知道那些有 一点点额外的房间吗?
28You get where this is going.你会得到它要去的地方。
29I ripped my pants from belt loop to zipper.我把裤子从皮带圈撕到拉链
30In that moment, I learned the impact那一刻,我学会了影响
31of anxiety on communication.对沟通的焦虑
32And from that moment, I have dedicated my life从那一刻起,我献身于我的一生
33to helping others learn to address this fear.帮助其他人学会解决这种恐惧。
34Each of us has stories to share, input to give,我们每个人都有故事可以分享, 投入可以提供,
35and ideas to spread.并传播各种想法。
36If we allow anxiety to get in the way of that,如果我们允许焦虑 阻碍这一点,
37we miss out, society misses out,我们错过了,社会错过了,
38and we lose valuable, diverse voices.我们失去了宝贵的、多样的声音。
39Now, I am not alone in my anxiety in communication.现在,我不是孤独地 焦虑在沟通。
40If you have ever given spontaneous feedback,如果你曾自发反馈
41given a presentation, spoken up in a meeting,在一次会议上发言,
42or even asked somebody on a date,或者甚至问某人约会,
43you know what this anxiety feels like.你知道这种焦虑是什么感觉
44Research shares with us that 85% of people feel anxious研究告诉我们,85%的人感到焦虑
45in high-stakes speaking situations.在高调的演讲情况。
46And quite frankly, I think the other 15% are lying.坦白说,我认为其他15%的人在撒谎。
47I think we can create a situation我想我们可以制造一个局面
48in which they would feel nervous too.他们也会感到紧张
49So we must act to manage our anxiety所以,我们必须行动起来 处理我们的焦虑
50so we can accomplish our communication goals.这样我们就能够实现我们的交流目标。
51Now, I use that word manage very carefully.现在,我用这个词非常小心。
52I don't think we can ever truly overcome our anxiety,我认为我们无法真正克服我们的焦虑
53nor would we want to.我们也不会想要。
54Anxiety is actually helpful.焦虑其实是有用的。
55It gives us energy, it helps us focus,它给我们能量 帮助我们集中精神
56it tells us what we're doing is important,它告诉我们我们在做什么是重要的,
57but we must manage it so it doesn't manage us.但是我们必须管理它,这样它就不会管理我们。
58And it's not just to help us feel more confident,这不仅仅是帮助我们 感到更加自信,
59it helps our audience as well.这也帮助了我们的观众。
60How do you feel when you see a nervous speaker communicate?当你看到一个紧张的扬声器交流时 你感觉如何?
61Some of you might like to watch people suffer,你们有些人可能想看别人受苦
62but most of us don't.但我们大部分人不会
63Most of us feel very uncomfortable and awkward.我们大多数人感到非常不舒服和尴尬。
64In fact, I call this secondhand anxiety.事实上,我称之为二手焦虑。
65The communicator's anxiety makes us feel nervous通讯员的焦虑让我们感到紧张
66as an audience, and therefore we're distracted作为观众, 所以我们分心
67and we can't pay attention to the message.我们无法关注信息。
68So we need to manage our anxiety所以,我们需要处理我们的焦虑
69not just to help ourselves as communicators,不只是作为通讯员帮助自己
70but to help our audience get our message.但是为了帮助观众获得我们的信息。
71Before I introduce you to some techniques在我给你介绍一些技巧之前
72that can help us manage our anxiety,这能帮助我们应付焦虑
73I think we need to spend a few moments我想我们需要花点时间
74understanding where this anxiety comes from.了解这种焦虑来自何处。
75I believe it's hardwired in us.我相信这对我们来说是铁丝网
76It's based on evolution.以进化为本.
77We are wired to be very concerned我们被监听的非常关心
78about our relative status to others.我们和别人的相对地位
79Now I'm not saying who drives the fanciest car我不是说是谁开着幻想车
80or who has the most likes to a post they just put up.或谁最喜欢 他们刚设置的职位。
81I'm talking about the status that existed我说的是现在的状况
82when our species was first evolving,当我们的物种最初进化,
83and we were hanging out in groups of about 150 people.我们一起游荡 大约150人。
84Your relative status there meant everything.你的相对地位意味着一切。
85It meant access to resources, food, shelter, reproduction.这意味着能够获得资源、食物、住所和生殖。
86It was absolutely critical that you had status这绝对是关键 你的地位
87within that group.在那组人中
88It was a matter of life or death.事关生死.
89So this constant surveillance and understanding所以这种不断的监视和理解
90of our status is something that we carry forward to this day,我们的地位是我们 延续至今,
91yet we can manage it.但我们可以管理它。
92But we have to take a two-pronged approach.但我们必须采取双管齐下的做法。
93We have to first address the symptoms我们必须首先解决症状
94as well as the sources.以及来源
95The symptoms have to do with what goes on症状和现在发生的事有关
96in our body physiologically在我们的身体生理上
97and what goes on in our mind psychologically.以及我们心灵中发生的一切
98And sources are things that actually make our anxiety worse.来源是让我们的焦虑更加恶化的东西。
99So let's get started.因此,让我们开始。
100For some of us, when we start communicating对有些人来说,当我们开始交流时
101in high-stakes situations, we feel our heart pound.在高压情况下,我们感到心跳。
102Maybe we get a little shaky.也许我们有点动摇。
103Maybe we perspire or blush.也许我们穿刺或脸红。
104We can manage these symptoms.我们可以控制这些症状。
105Take a deep breath before you start.在开始前深呼吸
106The kind of breath you would do if you're doing yoga如果你在瑜伽,你会呼吸那种气息
107or tai chi or qigong, that'll calm you down.或泰姬或奇贡, 那会让你冷静下来。
108If you shake, gesture broadly.如果你动摇了,就大张旗鼓
109Big, broad gestures, they can really help大而宽广的姿态,他们真的可以帮助
110that adrenaline go somewhere.肾上腺素去的地方。
111Most nervous people make themselves small and tight最紧张的人会变小变紧
112and they hold it in and shake.他们握住它,摇晃。
113If you perspire or blush, hold something cold如果你穿刺或脸红, 拿着冷的东西
114in the palm of your hand.在你的手掌间。
115It'll cool you down.它会冷却你。
116Much like putting a cold compress on your forehead就像在额头上加冷压
117or the back of your neck if you have a fever,或颈背,如果你发烧,
118holding something cold reduces your core body temperature,持有一些冷的东西 降低你的核心体温,
119reduces the perspiration, reduces the blushing.减少呼吸,减少脸红。
120You've all experienced this in reverse.你们都是反向经历的
121On a cold day, have you ever held hot coffee or tea在寒冷的一天,你曾经持有 热咖啡或茶
122and felt how it warmed you up?感觉如何温暖你?
123We're just doing the opposite.我们只是做相反的。
124There are things you can do to manage有些事情你可以办到
125the physiological symptoms you have around anxiety.你的生理症状 围绕焦虑。
126But what about the cognitive symptoms?但认知症状呢?
127The thing that makes people really nervous cognitively让人在认知上非常紧张的东西
128is their own anxiety.是他们自己的焦虑。
129It works something like this.是这样的
130You're sitting in a meeting and your turn is about to come up你在开会,轮到你了
131and as you're sitting there, you start getting当你坐在那里,你开始得到
132a little shaky, you might have some beads of perspiration有点摇晃,你可能会有一些 穿透的珠子
133on your brow and you start thinking to yourself,在你的眉毛 你开始思考自己,
134oh my goodness, this is really important.哦,我的上帝,这真的很重要。
135I should have prepared more.我应该多准备一些
136I can't believe I'm in this situation.真不敢相信我竟然会这样
137Why am I doing this and not my colleague?为什么我这样做,而不是我的同事?
138This sucks.这很烂。
139That's your anxiety making you more nervous.你的焦虑让你更加紧张
140There is a way that you can short circuit this.有个方法你可以短路
141Instead of running away from your anxiety,而不是逃避你的焦虑
142greet it, say to yourself, this is me feeling nervous.问候你,对自己说,这是我感到紧张。
143It makes sense that I'm nervous.这说明我很紧张
144I'm about to do something of consequence and importance我要做一些有后果和重要性的事
145and by giving yourself permission to feel anxious,并允许你感到焦虑,
146you actually give yourself a sense of agency.你实际上给自己 一种代理感。
147You can take a breath, walk around the building.你可以呼吸一下 绕着大楼走
148This will help you feel composed rather than as if这会帮助你感到有组织而不是像
149your anxiety is spiraling out of control.你的焦虑症失控了
150We can do things that manage our physiological我们可以做一些能处理生理问题的事
151and psychological symptoms but we also have to address心理症状,但我们也必须解决
152the things that make our anxiety worse, the sources.那些让我们的焦虑更加恶化的东西 来源
153The number one fear I hear from people我从别人那里听到的头号恐惧
154is I'm afraid I'm going to forget.恐怕我会忘记
155I'm gonna blank out.我要把东西丢掉
156A great way to manage this is to have a map.一个很好的管理方法是拥有地图。
157You can't get lost if you have a map.如果你有地图,你不能迷路
158A map is nothing more in communication than a plan,地图只是计划而已
159a structure, a design.结构 设计
160There are many structures that can help you有很多结构可以帮助你
161with your communication.与您的通讯。
162My favorite is the what, so what, now what structure.我最喜欢的是什么,现在又是什么结构。
163You start by talking about what it is you're communicating.你从谈论你沟通的内容开始。
164Could be your idea, your plan, your product, a process.可能是你的主意,你的计划,你的产品,一个过程。
165You then explain why it's important to your audience.那你解释为什么对观众很重要
166How do they value from what you're saying?他们怎么看待你说的话?
167And then finally, you explain what is next,最后,你解释下一步是什么,
168what comes afterwards.之后会怎样?
169By having a structure like what, so what, now what,通过一个结构 像什么,所以,现在什么,
170you are less likely to forget.你不太可能忘记。
171And by the way, it helps the people you're speaking to顺便说一句,它能帮助你说话的人
172remember what you're saying as well.记住你在说什么
173Now another big accelerant to anxiety has to do现在,另一个大加速剂 焦虑必须做
174with the valuation and judgment价值和判断
175we feel the audience is doing on us.我们觉得观众正在对我们做。
176A great way to manage this is to redirect their attention.管理此事的好办法就是转移他们的注意力。
177Have them focus on something else.让他们专注于别的东西。
178So if you're giving a presentation, show a video clip.所以,如果你在做一个演示, 展示一个视频剪辑。
179Take a poll.进行民调.
180If you're in interpersonal communication, ask a question.如果你在人际交流中, 问一个问题。
181Pass around a handout.传一施.
182These distract people from paying attention to you.这些能分散人们的注意力
183It gives you an opportunity to calm down让你有机会冷静下来
184and the cool thing is it gets them more involved很酷的是,它让他们更多参与
185and engaged, it's a true win-win.并订婚, 这是一个真正的双赢。
186The last source I'd like to talk about我想谈的最后一个消息
187has to do with how we see our communication.和我们如何看待沟通有关
188Raise your hand if you've done one of these four things如果你做了这四件事之一,举手
189before in your life.在你之前的生活中。
190Has anybody done any singing, dancing, acting,有人唱过歌 跳舞 表演过
191or played a sport?还是玩运动?
192Everybody, in each of those activities,每个人,在这些活动中,
193there's a right way and a wrong way to do it.有正法与错法.
194You're performing.你在演戏
195If you're an actor and you misspeak your line如果你是演员 却说错台词
196at the wrong time and the wrong place,在错误的时间和错误的地方,
197you've made a mistake, not just for you,你犯了一个错误 不只是为你
198but the audience and the other actors.观众和其他演员
199If you're an athlete and you don't do如果你是一个运动员,你没有做
200what your sport requires at the right time and the right way,你运动需要的时间和方式
201you've done it wrong.你做错了
202In fact, some sports keep track of the errors you make.事实上,有些运动会记录你所犯的错误。
203We carry this mentality of right or wrong我们带着这种对错的心态
204into our communication.我们的通讯。
205I am here to tell you, as somebody who has been doing this我是来告诉你的 作为一直在做这件事的人
206for a long, long time, there is no right way to communicate.长久以来 没有正确的沟通方式
207There are better ways and worse ways, certainly,当然还有更好的方法 更糟糕的方法
208but no one right way.但是没有一条正确的路。
209So we need to replace the way we see communication所以我们需要改变我们的沟通方式
210as a performance as something else.作为表演,作为别的东西。
211And I'd like to suggest we need to reframe it我想建议我们重新定义它
212as a conversation.作为谈话
213How do you do that?你怎么做到的?
214First and foremost, put your attention on your audience.首先 注意观众
215You're in service of their needs.你在为他们的需要服务
216With this audience-centric approach,以观众为中心的方法
217it makes it more conversational.更能说话
218Second, use conversational language.第二,使用对话语言.
219Words like us, you, and we, that involves people.就像我们,你,我们, 这涉及到人们。
220And finally, ask questions.最后,问问题。
221Questions, by their very nature, are conversations.问题本质上就是对话。
222They're two-way.二者二义.
223In so doing, you make the interaction less stressful for you这样,你就能减少互动压力
224and more engaging for your audience.更吸引观众
225So taken together, there are things that we can do所以,我们在一起, 有些事情我们可以做
226to manage our anxiety by addressing解决我们的焦虑
227both symptoms and sources.无论是症状还是来源
228Now this isn't necessarily easy.现在这不一定容易。
229It takes time.这需要时间。
230It takes persistence.它需要坚持不懈。
231We're fighting against ingrained anxiety我们在与内心的焦虑作斗争
232and years of learned behaviors and habits.和多年的学习行为和习惯。
233But with a little self-kindness and patience,但以一点自爱和耐心,
234we can learn to manage our anxiety.我们可以学会应付我们的焦虑
235I see it happen all the time.我经常看到这种事
236Let me share a story with you.让我告诉你一个故事。
237I met Irma, who is a 72-year-old grandmother,我遇见了艾玛 她是一个72岁的祖母
238a couple years ago.几年前,我刚说
239Irma, like me, had a very traumatic experience爱玛,像我一样,有一段很痛苦的经历
240in high school.高中的时候
241She contributed some comment in class她在课堂上发表了一些评论
242and her English teacher looked at her and said,她的英语老师看着她说
243that is the absolute worst communication I have ever heard.这是我听过最糟糕的一次交流
244From that moment on,从那一刻起,
245Irma actively avoided communicating with others.伊尔玛积极避免与他人沟通.
246So much so that she chose the profession所以她选择了这个职业
247as a research librarian specifically专门担任研究图书管理员
248so she wouldn't have to talk to many people.这样她就不会跟很多人说话了
249But one day, her granddaughter, who she loved very much,但是有一天 她的孙女 她非常爱她
250asked her to give a toast at her wedding.让她在婚礼上敬酒
251Irma wanted to fulfill this request爱玛想要满足这个要求
252and that's where our paths crossed.这就是我们穿越的道路。
253I'll never forget the look on Irma's face我永远不会忘记艾玛的表情
254when she told me of her goal.当她告诉我她的目标。
255It was a combination of sheer terror简直是恐怖的结合
256and complete determination.和完整的决心。
257Now I am thrilled to share with you现在,我很高兴与你分享
258that Irma, after three months of hard work艾尔玛 经过三个月的辛勤工作
259and a little encouragement, gave an amazing toast.和一点点鼓励,给 一个惊人的祝酒。
260The joy on her face is something that I will never forget.她脸上的欢乐是我永远不会忘记的
261Like Irma, we all can learn to manage our anxiety.和爱玛一样,我们都能够学会应付我们的焦虑.
262Regardless of if you're presenting at a wedding无论你是否出席婚礼
263or in a meeting, if you're pitching or protesting,或在一个会议, 如果你投或抗议,
264you can learn to feel more confident when you communicate.交流时可以学会更加自信
265And we all benefit from the stories you're going to share,我们都会从你们分享的故事中获益
266the input you're going to give,你将要提供的投入,
267and the ideas that you're going to spread.以及你将要传播的想法。
268I so look forward to your speaking up我很期待你说话
269without freaking out.没有吓坏。
270Thank you.谢谢
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