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大宗产品交易专家:如何把亿元级以上的产品卖给有钱人

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时间英文中文
0:00You have a thousand minutes every day to be productive.你每天有一千分钟来生产
0:01If you look at those thousand minutes as a thousand dollars,如果你看着这些千分钟 像一千美元,
0:04it'll really start to affect the way这会真的 开始影响的方式
0:06you give someone 15 minutes.你给一个人15分钟。
0:08I was spending so much time我花了这么多时间
0:10where it wasn't a benefit for me.在那里,这不是对我有利的。
0:12Every day is gonna cost me a thousand dollars.每天都要花我一千块
0:14Ryan Serhant是顶级房地产经纪人之一
0:16on the planet.在地球上。 。 。
0:17(原始内容存档于2019-09-21). Star of the hit Netflix show, Owning Manhattan.
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序号英文中文
1You have a thousand minutes every day to be productive.你每天有一千分钟来生产
2If you look at those thousand minutes as a thousand dollars,如果你看着这些千分钟 像一千美元,
3it'll really start to affect the way这会真的 开始影响的方式
4you give someone 15 minutes.你给一个人15分钟。
5I was spending so much time我花了这么多时间
6where it wasn't a benefit for me.在那里,这不是对我有利的。
7Every day is gonna cost me a thousand dollars.每天都要花我一千块
8Ryan Serhant是顶级房地产经纪人之一
9on the planet.在地球上。 。 。
10(原始内容存档于2019-09-21). Star of the hit Netflix show, Owning Manhattan.
11In this episode, we get into how to get a stranger在这集里,我们想找陌生人
12to genuinely trust you with real money,真正信任你 用真正的钱,
13how to sell to top tier clients,如何向高层客户出售,
14aka rich people without sucking up,有钱人不吸,
15and how to handle the pressure of being at the very top.如何承受顶端的压力
16If you wanna become a certified expert in negotiation,如果你想成为谈判专家
17sales, and competence,销售,以及能力,
18you wanna listen to this episode.你想听这集
19What did you do when you were lost and broke?你迷路了又破产时做了什么?
20And what would you tell somebody else你会怎么跟别人说?
21who was in that exact same position today?谁今天在同一个位置?
22Setbacks are just speed bumps.后退只是减速
23They're not brick walls.他们不是砖墙
24I've been dead broke in the city我已经在城里破产了
25and I will never go back there.我永远不会回到那里。
26I will run as far away from that moment as I possibly can.我将尽可能地远离那一刻。
27All the other issues that I've had through my career,我职业生涯中遇到的所有其他问题
28I think a lot of people would treat them我想很多人会治疗他们
29like brick walls, go home.像砖墙,回家。
30And success is like right over there,成功就像那边一样
31past that corner maybe.也许从那个角落过去
32What wealthy people are paying for有钱人付出的代价
33is not information or access, it's confidence.这不是信息或访问, 这是信心。
34And confidence is currency.信心就是货币。
35How does somebody build their confidence?别人如何建立信心?
36So two things.所以有两件事
37I wanna dive into this incredible post I found on Twitter,我想潜入我在推特上找到的 令人难以置信的文章
38or X these days, where you say,或者现在的X 你说
39about a year into my sales career,在我销售生涯的一年左右
40I decided to buy a fake Rolex and it changed my life.我决定买个假劳力士 它改变了我的生活
41Can you tell us that story?你能告诉我们这个故事吗?
42Do you still stand by it?你还站在一边吗?
43I do still stand by it.我仍然坚持它。
44I had no money, was in New York City我没有钱,在纽约市
45and I was faced with the option,我面对的是选择
46a lot of people who move away from home,很多人搬离家门
47especially who come to New York City,尤其是来纽约市的人
48especially in the summer of 2008 come to,特别是在2008年夏天,
49which is I either have to figure out how to survive here我要么想出办法在这里生存
50or I have to move home or I have to go get another job.或者我必须搬回家 或者我要去找另一份工作
51And New York is incredibly cutthroat.纽约是令人难以置信的切口。
52Like it is true what they say,就像他们说的一样
53you can either make it here and you can make it anywhere你要么到这里,要么到任何地方
54or you can try to make it here and then you just die.或者你可以试着在这里,然后你就死了。
55And so the fake Rolex for me was,所以,我假的劳力士是,
56I was trying to find a way to enter rooms,我想找个方法进入房间,
57not as a broke kid and enter rooms不是像一个破烂的孩子 进入房间
58as the person I wanted to become.就像我想成为的人
59So it wasn't fake it till you make it.所以,它不是假的,直到你做到这一点。
60It was how do I give myself the confidence是我如何给自己信心
61when I'm 24 to be future me?当我24岁成为未来我?
62And if I do that, then maybe one day如果我这样做,那么也许有一天
63I can buy my own Rolex.我可以自己买劳力士
64And as a little kid, you see the Rolex小时候,你可以看到劳力士
65or the Mercedes symbol and you attach that image或梅赛德斯的符号,你附着的图像
66to success, power of brand.成功, 品牌的力量。
67And so that fake Rolex wasn't about the watch,所以,假劳力士不是关于表,
68it was about identity.这是关于身份。
69And it was super helpful for me这对我很有帮助
70in like a blankie kind of way.像一个空白的方式。
71And even though it didn't tell the time尽管它没有告诉时间
72because it was terrible, what it did do was remind me因为那太可怕了 它所做的只是提醒我
73that I had very little time because I had no money因为我没有钱,我的时间很少
74and I had to make moves and I would look down我不得不行动,我会往下看
75at that thing and I'd have to move my wrist around在那个东西,我不得不移动我的手腕
76because in a very humid summer,因为在一个非常潮湿的夏天,
77a fake Rolex turns your wrist green.假劳力士让你的手腕变绿了
78And I didn't want people to see the green on my wrist我不想让人看到我手腕上的绿色
79and it just reminded me, I better make moves,它只是提醒我, 我最好移动,
80I've got to go fast, I want my identity我得快点,我要我的身份
81to be associated with success however I can do that与成功有关,但我可以做到这一点
82so that one day this could be real.以便有一天,这是真实的。
83And it was like 18 months later,这就像18个月后,
84I'm doing a deal in Florida and I didn't do deals我在佛罗里达州做交易,我没有做交易
85in Florida and I walked through a mall在佛罗里达,我走过一个商场
86and there was like a Winston's or some kind还有温斯顿的什么的
87of jewelry store and there was a rose gold Rolex Daytona珠宝店里有玫瑰金色的劳力士戴托纳
88in the airport mall in Florida.在佛罗里达的机场商场。
89And I went and I saw it and it was asking $30,000,我走了,我看到了它 它问30,000,
90great deal, looking back at it now.现在回顾一下
91And I went to the woman and I asked to try it on我去找那个女人,让我试穿
92and it was so heavy because I'd never worn它是如此沉重 因为我从来没有穿
93a real watch before.一个真正的表之前。
94And I was like, this is what people wear?我就想,这就是人们穿的?
95This is insane, I'll have fucking arthritis in my wrist.这太疯狂了,我的手腕里会有关节炎
96And I didn't even negotiate, I was like,我甚至没有谈判,我说,
97can I just put this on my credit card我可以把这个放在信用卡上吗?
98because I could buy it and I still have that watch因为我可以买它,我还有那块表
99and I barely ever wear it because I think我几乎不穿它 因为我想
100it's just so ostentatious but it reminds me so much这太夸张了,但提醒了我很多
101of those early days for me.对我来说,那些早期。
102That's so good, I went down a rabbit hole on you好极了,我撞上你一个兔子洞
103and now you're this huge success and you have现在,你是一个巨大的成功 而你有
104one of the fastest growing brokerages in the US,美国成长最快的经纪商之一
105hundreds of employees, lots of different businesses,几百名员工, 很多不同的企业,
106big huge TV series a couple times over.大型电视连续剧 几次。
107But I had no idea that you were a soap opera star但我不知道你是个肥皂剧明星
108from As the World Turns back in the day.从 如世间回向时.
109And what I think is cool about that is.我觉得这很酷
110Yeah, what do you think is cool about that?你觉得这很酷吗?
111Well first of all, can I show you this picture?首先,我可以给你看这张照片吗?
112I almost don't recognize you without the gray hair.没有灰色头发我几乎认不出你
113Yeah, I was dying my hair back then.对,那时我头发快死了
114Oh really, it was actually gray but it was dying.哦,真的,其实是灰色的,但它正在死亡。
115I started going gray when I was 16.我16岁时开始变灰
116That and acne were my biggest weaknesses那和疮是我最大的弱点
117and me trying to be an actor,我试图成为一个演员,
118I moved to New York City to do theater我搬到纽约市做戏剧
119and one of my first jobs I got was Evan Walsh IV我的第一个工作是埃文·沃尔什四世
120on As the World Turns until that photo is me随世界转动 直到那张照片是我
121during the writer's strike of 2007,2007年作家罢工期间,
122I went from being a good doctor to killing everybody我从一个好医生到杀死所有人
123and I took my aunt hostage我把我姑姑当作人质
124and then my grandmother wrestled me后来我奶奶和我摔跤
125and stabbed me with a syringe and I died.然后用注射器刺我 我死了
126Which for me in my life meant that I had no job.这对我来说意味着我没有工作
127And then my $544 per episode was gone我每集544块不见了
128and I had to figure out another way to pay my rent.我不得不想办法付房租
129But you can't be a young 20 something in New York City但你不能在纽约市当个20岁的年轻人
130who has a 20 something face with a head of gray hair.他有20个长着灰色头发的脸
131And so I used to dye it like every 10 days所以我过去每十天就染一次
132because I couldn't have roots.因为我不能有根。
133Like a young dude with like gray roots,像一个有灰色根的年轻人,
134I looked anyway, today maybe it would pass,总之,今天也许会过去
135back then didn't pass.当时没有通过。
136And because I'm so white and so pale,因为我太白太苍白
137I remember I just had this like really dark dyed hair,我记得我刚刚有这个 像真的深染头发,
138very white everything else非常白的任何东西
139and I kind of looked like a vampire.我看起来像个吸血鬼
140And you're killing all your family.而令杀尽眷属.
141And I'm just killing all my family.而我只是杀了我所有的家人。
142But what I kind of love about it is但我喜欢的是
143there's so many people这么多人
144that have like had a weird moment in their life在他们生命中曾有过一个怪异的时刻
145where they're like, what am I gonna do next?他们在哪里,我该怎么办?
146I'm totally lost.我彻底迷路了
147I have to make a complete career pivot.我必须做一个完整的职业支柱。
148And you've had that a few times over.你有过几次了
149And so even though you're on high now,所以即使你现在嗑药了
150like what would you say to the person who's listening就像你会对正在听的人说什么
151who maybe now relates to that young Ryan?现在谁可能和那个年轻的瑞安有关?
152Like, what did you do when you were lost and broke?就像,你做了什么 当你失去和打破?
153And what would you tell somebody else你会怎么跟别人说?
154who was in that exact same position today?谁今天在同一个位置?
155Setbacks are just speed bumps.后退只是减速
156They're not brick walls.他们不是砖墙
157And you have to determine one, what's your core identity?你要确定一个,你的核心身份是什么?
158What do you actually want in life?你到底想怎样?
159At that time when I was doing the soap opera当时我正在做肥皂剧
160and doing off, off, off, off Broadway shows,离开 离开 离开 离开 离开百老汇的节目
161I saw people who what they wanted most in life我看见了人生中最想要的人
162was just to perform.只是为了表演
163And it didn't matter if they made money,他们赚了钱也没关系
164didn't matter if they're comfortable.不管他们是否舒服
165What made them happy was just to perform.让他们高兴的是表演
166And I really had to dig deep inside myself and say,我不得不深入到内心深处说
167am I okay being dead broke when I'm 70 years old我70岁时就破产了,好吗?
168and nervous about rent payments as long as I'm performing?和紧张的租金支付 只要我表演?
169And the answer was just no.而答案只是没有。
170I want to be as successful as I possibly can be.我想尽可能成功
171I never wanna question any price ever.我从不质疑任何代价
172And I've been dead broke in the city我已经在城里破产了
173and I will never go back there.我永远不会回到那里。
174I will run as far away from that moment as I possibly can.我将尽可能地远离那一刻。
175And so getting fired off the soap opera,所以从肥皂剧中被解雇了
176when I got into real estate,当我进入房地产,
177getting fired off my first building,被开除了我的第一座建筑,
178all of the other issues that I've had through my career,我职业生涯中遇到的其他问题
179I think a lot of people would treat them我想很多人会治疗他们
180like brick walls, go home.像砖墙,回家。
181Brick walls, oh, it's not for me.砖墙,哦,这不是给我的。
182They are just speed bumps on the path to success.它们只是成功道路上的速度碰撞。
183And success is like right over there成功就像那边一样
184past that corner maybe.也许从那个角落过去
185If it's not, you just gotta keep going in the dark如果不是,你只要继续黑暗下去
186because it's probably gonna be past the other corner因为它可能已经过了另一个角落
187and you will get there the longer you try.你就会尝试越久
188Endurance for the win always.恒为胜道常住.
189So good, yeah, you had this video好极了,是的,你有这个视频
190that I saw the other day that I loved.我看见那天我爱。
191You were having a 16 and a half hour day你一天有16个半小时
192and someone asked you what keeps you motivated有人问你什么让你有动机
193on that kind of day?在那种日子吗?
194And you said, total bars, you said.你说,全条,你说。
195Pure adrenaline tracing through my bones纯肾上腺素通过我的骨头追踪
196because that fear of losing hurts a lot worse因为害怕输会更痛
197than the pain of winning.胜过胜利的痛苦
198Yes, I do remember saying that.是的,我记得说过
199That was a long day那真是漫长的一天
200because I had to open up our Rhode Island office.因为我不得不打开我们的罗德岛办事处。
201And so the day started in New York,因此,从纽约开始,
202helicopter to Rhode Island, appointments back to back飞往罗德岛的直升机 接连预约
203to back to back to back to back to back to back,背对背对背,
204launch party, helicopter back to New York City,发射会,直升机返回纽约市,
205back in the car to do all the work I hadn't done that day.回到车里去做我那天没有做过的工作
206Like the work doesn't go away就像工作不会消失一样
207just because you're traveling or doing other things.只是因为你旅行或做其他事情。
208You know, and I try to swallow the tired你知道,我试图吞下疲劳
209and I try to appreciate the tired.我试着欣赏疲劳的人
210If I'm not tired, then I'm probably not pushing hard enough如果我不累,那我可能不够努力
211for better or for worse.无论是好还是坏
212But I do agree with that.但我同意这一点。
213I think, you know, you listen to a lot of CEOs,我想,你知道,你听 很多CEO,
214a lot of major athletes,很多主要的运动员,
215and I think they all have this disease我觉得他们都有这种病
216where they hate losing more than they like winning.在那里,他们恨输 超过他们喜欢赢。
217And I definitely feel the same way.我绝对也是这么想的
218Yeah, you know, I know you've said like,是啊,你知道, 我知道你说过,
219you wanna build the number one real estate brokers你想建第一房地产经纪人
220in the world.在这个世界。
221We were just talking about how that's hard.我们只是在谈论 如何很难。
222And then you've also said,然后你也说,
223I thought that the Netflix intro was incredible by the way,我觉得Netflix的介绍是不可思议的,
224like I'm coming for everyone, very dramatic.就像我为大家而来,非常戏剧化。
225But I was wondering like,但我想说
226what makes you so fanatical about what you wanna create?是什么让你如此狂热 关于你想创造什么?
227You seem like a man on a mission.你看起来像一个男人 一个任务。
228Like, why is that?为什么?
229And like, if somebody else wants to get就像,如果别人想得到
230that kind of obsession, what do they do?那种痴迷,他们做什么?
231I kind of think, why not?我想,为什么不呢?
232If the opportunity presents itself,如果机会出现
233why not go the distance?为什么不走远一点?
234I almost feel like it's a divine duty.我几乎觉得这是神圣的责任
235And we're talking about a very niche industry, by the way.顺便说一句,我们说的是一个非常适合的产业。
236Like I'm sitting here saying,就像我坐在这里说,
237I wanna build the number one real estate firm我想建第一房地产公司
238the world has ever known.世界已经知道。
239So let's go try,让我们去尝试,
240because the opportunity is actually there.因为机会确实存在。
241We have inbound lead flow.我们有进入的铅流。
242We have great growth.我们有巨大的成长。
243We're moving incredibly quickly.我们移动得很快
244I know how to do it.我知道该怎么做。
245I'm not saying,我不是说,
246I wanna be the number one basketball player in the world.我想成为世界第一篮球运动员。
247I tried, I suck at basketball.我试过了,篮球很烂
248My dad made me play every single sport known to man.我爸让我做男人都知道的一切运动
249My entire childhood.我整个童年
250I had to play one season to see if I liked it.我不得不玩一个季节 看看我是否喜欢它。
251I was never allowed to quit.我从来没有被允许退出。
252And it was the worst.这是最糟糕的。
253I went to college,我上过大学
254and the only way I could go to college只有这样我才能上大学
255is if I took every single class.如果我把每一门课。
256I wasn't allowed to just do whatever I wanted.我不允许随便做什么
257So micro, macro economics, biology, every lab.所以微观,宏观经济学,生物学,每一个实验室。
258It was the absolute worst,这是绝对最糟糕的,
259but it made me try everything.但它让我尝试一切。
260Cause you would always say,因为你总是说,
261I'd rather you regret the things you did我更希望你后悔你的所作所为
262than the things you never tried.比起你从未尝试过的事
263And that plays a huge role in my DNA today.这在今天的DNA中起了很大的作用。
264So like, why not go for it?所以,为什么不去吗?
265If I don't make it, at least I tried.如果我没成功 至少我试过了
266Well, it's interesting because sometimes I wonder,嗯,这很有趣 因为有时我想知道,
267I was listening to like Brad Jacobs the other day,那天我听得像布拉德·雅各布斯一样
268who wrote how to-谁写如何...
269How to make a billion bucks.如何是百亿宝.
270A few billion.数十亿.
271A few billion bucks.数十亿.
272Which is such an important three words, you know?这三个词很重要
273Like I love the,就像我喜欢
274a few billion is something I aspire to say one day.几十亿是我有一天想说的
275Yeah, we work with him.是的,我们跟他一起工作。
276Oh, you do, interesting.哦,你这样做,有趣的。
277Well, you've already closed $10 billion你已经结了100亿了
278in transactions in real estate, right?在房地产交易,对不对?
279Or more than that.或更过.
28020.20号.
281That's an old stat, Daniel, get on that.丹尼尔,这是个老问题
282So you've closed 20 billion.所以,你关闭了200亿。
283I was curious, like on those days where you're struggling,我很好奇,就像那些你挣扎的日子,
284you don't want to keep going, you're tired.你不想继续走,你累了
285Is there an amount of money有钱吗?
286that somebody could pay you to make you stop?有人会付钱让你停下来吗?
287No, I'm not motivated by money.不 我没有钱的动机
288Like I've made a lot of money.譬如我赚了大钱.
289I have no, I would not be here.我没有,我不会在这里。
290Like if it was about money for me,碞钩琌窥
291like money is a tool and a resource就像金钱是一种工具和资源
292to create lasting impact.产生持久影响。
293And so I am far more motivated by the lives所以我对生活更感兴趣
294of the people that we change on the sales,我们所改变的人,
295the buy and the sell side, you know,买卖方面,你知道,
296that we get to work with.与我们合作。
297I am motivated by the people we've motivated我被我们所激发的人所激发
298through the TV shows.通过电视节目。
299Like I know it's insane,就像我知道这很疯狂
300but the amount of kids that come to us但来到我们身边的孩子数量
301that are standing outside Serhan House in Soho right now,现在站在索霍的塞尔汉之家外面
302like literally right now, in the rain,就像现在,在雨中
303who are waiting for me or someone else to come in等着我或别人进来
304just to let them see it because they are so inspired只是让他们看到它,因为他们是如此的灵感
305by what we do that they want to get into real estate我们做什么 他们想进入房地产
306for better for worse.为了更好的,为了更糟。
307I tell them all to go cure cancer.我让他们去治疗癌症
308They don't listen to me.他们不听我的
309It's far more motivating than anything else.它比其他任何东西都更能激励人心
310I'm motivated by goals, right?我被目标激发了 对吧?
311So even on the days that I'm tired,因此,即使我累了的日子,
312I know that I have goals to hit and achieve我知道我有 目标与实现
313and I've got to go out there and get them.我得出去拿他们
314And I think, you know,我觉得,你知道,
315I think discipline is defined我觉得纪律是明确的
316by doing the things you don't want to do,通过做你不想做的事,
317which oftentimes is like, I don't know,经常是这样,我不知道,
318I woke up at 4.30 this morning.我早上四点半醒来
319I did not want to.我不想这样
320I didn't go to the gym at 5.30 this morning我今早5点半没去健身房
321to do deadlifts because, oh my God, I fucking love it.因为,哦,我的上帝,我他妈的喜欢它。
322I disliked all of it, but it's the job, you know?我讨厌这一切,但这是工作,你知道吗?
323Yeah.对
324I think the fascinating part about watching people我认为这是迷人的部分 关于看人
325on the internet build in public,在互联网建设的公众,
326which has never been a thing we really got to see before,我们以前从未见过这样的事情
327you know, like we didn't see Brad Jacobs on his come up.你知道,就像我们没有看到布拉德・雅各布斯 他上来。
328You know, we didn't get to see,你知道,我们没有看到,
329I always really liked, you know,我一直很喜欢,你知道,
330hearing about Charlie Munger听说查理・曼格的事
331and then hearing about Sam Zell, right?然后听说萨姆・泽尔的事 对吧?
332And I just never saw them as young guys.我从来没有见过他们年轻。
333So it's really interesting to watch you.看着你很有趣
334And I think, you know,我觉得,你知道,
335that's probably why millions of people follow you online.这可能是为什么 数百万人跟踪你在线。
336It's also why, like, I think what we're doing这也是为什么,喜欢,我想我们在做什么
337is a unique social and media experiment.是一个独特的社会和媒体实验。
338I built the number one real estate sales team我建了第一房地产销售队
339in the United States on the back of a Bravo TV show.在美国的Bravo电视剧背面。
340I started selling real estate through YouTube in 2015,2015年开始通过YouTube出售房地产,
341when it was stupid.当它是愚蠢的。
342By 2019, it was the number one real estate broker到2019年,是头号房地产经纪人
343in the United States, right?在美国,对不对?
344We were doing just over a billion dollars a year我们年薪刚过十亿
345without a whole lot of tools and resources.没有很多工具和资源。
346So I blew up my life, started my own company,所以我毁了我的生活 创办了自己的公司
347and now we're building the company on the back of Netflix.现在我们在Netflix的后面建公司
348And if I can do it,如果我能做到这一点,
349I get excited about what phase three then looks like,我对第三阶段的样子很兴奋
350but people do get to really watch the journey.但人们确实可以真正看路
351I've been on a reality TV show我上过真人秀
352doing exactly what I do today,做我今天所做的一切,
353just at a little bit of a higher level every year,只是每年稍高一点,
354since 2012.自2012年以来。
355So you can go back and you can watch这样你就可以回去看
356Million Dollar Listing New York, Season One,纽约上市,季节 一个
357March of 2012, and I am just a boy,2012年3月,我只是个男孩
358like going on dates.就像约会一样
359I'm like, it's a lot.我很喜欢,这是很多。
360To today, if you really just wanna see,今天,如果你真的想看的话
361how does a kid who has no idea what he's doing一个不知道自己在做什么的孩子
362just do it anyway?反正还是这样?
363You know, it's one of my favorite parts你知道,这是我最喜欢的一部分
364because I remember when I first started getting因为我记得当我开始得到
365on the internet, let's call it like three or four years ago,在互联网上,让我们称之为 像三四年前,
366people were like, you're out of your fucking mind.人们都说,你疯了
367Like if you really own all these businesses,就像如果你真的拥有这些生意
368if you're in private equity,如果你是私募资产
369if you actually went to Georgetown and Goldman,如果你真的去了乔治城和高曼,
370why would you get online and do TikToks?你为什么上网和做TikToks?
371What kind of idiot retail investor are you?你是什么样的白痴零售投资者?
372But I think what's fascinating is like,但我认为有趣的是,
373I kind of love that you don't take yourself very seriously.我有点喜欢你不认真对待自己
374Like you'll sprint in houses, you'll make fun of yourself.就像在屋里冲刺一样,会取笑自己.
375You literally have your employees.你确实有你的员工。
376I saw one where like jumping out of like, I don't know,我看见一个喜欢跳出喜欢, 我不知道,
377jumping out of like the top of cubicles跳出像 公寓的顶部
378on top of you in the elevator.放在电梯里
379Yeah, that happened.是啊,发生了。
380I was wondering, did anyone ever try to tell you我在想,有没有人想告诉你
381you wouldn't be taken seriously你不会被当回事
382if you joked on the internet?如果你在互联网上开玩笑?
383See, yeah, this morning.见,是的,今天早上。
384What are you talking about?你在说什么?
385Like every day.譬如诸天.
386There are three buckets of my audience.有三桶我的观众。
387One bucket are super fans.一桶是超级粉丝。
388They're inspired, they're aspired.他们受到启发,他们向往。
389They love what we do.他们喜欢我们做的事
390Another bucket doesn't care, doesn't know,另一个桶不在乎,不知道,
391doesn't affect them.不影响他们。
392Bucket 3讨厌我。
393And it's jealousy, right?这是嫉妒,对不对?
394It's a little bit of the peanut butter and jelly.花生酱和果冻的一点.
395And it's because we've been able to create因为我们创造了
396a large business on the back背着一个大生意
397of what they talked poorly about.他们谈的不好
398And it's hard to take words back很难收回那些话
399when they're written in permanent ink on the internet.当他们在互联网上被写成永久的墨水。
400And I think it's okay.我觉得这没关系。
401I think that when people talk about me,我想当人们谈论我时
402they do it because when they talk about themselves,他们这样做是因为当他们谈论自己时,
403no one listens.没有人听。
404It's tough.难曰.
405And I think everybody feels that way about haters.我想每个人都这么认为仇恨者。
406Like they feel like, hey, I'm not gonna care.就像他们觉得,嘿,我不在乎。
407It's not gonna get to me.它不会得到我。
408And then you have it happen to you.然后你就发生了
409And it's quite hard, I think, actually, at least for me.我觉得这很困难 至少对我来说
410If somebody, I've definitely had the moments on the internet如果有人,我肯定有 时间在互联网上
411where it feels like everybody,感觉就像大家一样
412I know nobody actually cares about me,我知道没人真正关心我
413but I've had a moment where I'm like,但我有一个时刻 我喜欢,
414ah, everybody's hating on me on the internet.网友都讨厌我
415So for people out there listening,所以,对于人们在那里听,
416how do you stop caring what the haters think?你怎么不关心那些仇恨者的想法?
417Do you have a practice you do?你有练习吗?
418Were you just born gray hair, don't care?你只是天生的灰发,不在乎吗?
419Gray hair, don't care.灰色头发,不管。
420New tagline?新的标签线?
421New tagline, yeah.新的标签线,是的。
422The real house husbands of New York, gray hair, don't care.纽约真正的丈夫,灰色头发,不在乎。
423What other people think别人怎么想
424affects no part of my working minutes.影响我工作时间的任何部分。
425So it doesn't really do anything to me.所以它真的没有对我做任何事情。
426Like for someone on the internet就像互联网上的人
427to say something bad about you,说你的坏话,
428I actually feel bad for them我其实很同情他们
429because I just know how awesome I am.因为我知道我有多棒
430Like I'm just like, man, this person needs a friend.就像我一样,伙计,这个人需要一个朋友。
431I've never spoken poorly about most people,我从来没有说过很多不好的人,
432definitely not on the internet,绝对不在互联网上
433because I have a job and I just don't act that way.因为我有工作,但我不这样做。
434I think the moment people stop talking poorly about you我想当人们不再谈论你的时候
435is the moment I'm probably gonna have a problem,那一刻,我可能会有一个问题,
436because it just means I'm not doing anything因为它只是表示 我什么也没做
437and I'm not doing things right.我做错事了
438In a day, I mean, we run four businesses,在一天,我的意思是,我们经营四个企业,
439but I'm mostly known for selling unaffordable real estate但我以卖不起的地产闻名
440to the 1% of the 1%.到1%的1%。
441It's easy to hate on that.以此为恨易.
442I totally get it.我完全明白这一点。
443I totally, totally understand我完全,完全理解这一点
444where that negative sentiment's gonna come from,那种负面情绪会从哪里来
445but I also appreciate the fact但我也很感激这个事实
446that I also came from a point where I had no money.我也从一个没有钱的地方来
447And instead of looking up and getting angry,而不是抬头看和生气,
448I looked up and said, that could be me too.我抬头看,说, 这可能是我。
449Let me just do it my way.让我按我的方式做
450That's so good.赞曰.
451Yeah, you have something called the orchid test,是啊,你有一个叫兰花测试,
452which made me laugh out loud and want to do it immediately.这让我大笑,想马上做
453Can you tell us about that?你能告诉我们吗?
454The orchid trick, yeah.兰花戏法,是的。
455That's what it was.这就是它是什么。
456Yes, it's how to handle rejection,是的,这是如何处理拒绝,
457because I get rejected all day long.因为我一天到晚都被拒绝
458My number one job is to fail.我的头号工作就是失败
459The more I'm pitching, the more I lose.我投得越多,我输得越多
460So I want to take as many swings as bad as possible,所以我想尽可能多地挥棒
461pitching agents, employees, deals, TV shows.投手 员工 交易 电视节目
462Like, Only Manhattan on Netflix was not the first show喜欢,只有曼哈顿 在Netflix不是第一个节目
463that I pitched outside of Million Dollar Listing New York.我投注在百万美元 上市纽约。
464I think it was like the 70th.我觉得这就像70号。
465So that's 69 nos to get to that one win,因此,这是69诺 得到这一个赢,
466and it was just on that other side.就在另一边
467And so when people reject me, my go-to,所以,当人们拒绝我, 我的去,
468because I just know how great I am,因为我知道我有多伟大,
469and I feel so instinctually bad我本能地觉得很糟
470for the person who's rejected me,对于拒绝我的人,
471because I know what they're about to go through因为我知道他们要经历什么
472with someone else, that I send them an orchid我送兰花给他们
473the same way you would to send to somebody就像你送给别人一样
474who has lost a loved one.他失去了一个爱人。
475And I write a little note that just says,我写了一个小字条 上面说
476thank you so much for the opportunity,谢谢你给我这个机会
477and I'm sorry for your loss.我对你的损失感到遗憾。
478And what do those of you sent out, do you think?你们派来的人是什么?
479Oh, 2,000.哦,2000块。
480What?你说什么?
481That's insane.这是疯了。
482Do you own the flower company too?花公司也是你的吗?
483No.没有
484No, I just really like investing in florist shops.不,我只是真的很喜欢投资 花店。
485That's my assistant.这是我的助手。
486So I send two things.所以我寄了两样东西
487I send a book in a box, and I send orchids.寄书入箱,寄兰花.
488So when things go well, I have a company book.所以,当事情顺利, 我有一本公司书。
489We update it every year.我们每年都更新它。
490It's an actual book.实录一卷.
491I think physical things are okay.我觉得身体上的东西是好的。
492It's in a little box.它在一个小盒子里。
493It's our company, Cobalt Blue,这是我们的公司 蓝钴
494and we write in a silver pen that says,我们用银笔写道:
495thank you so much for the opportunity.谢谢你给我这个机会
496See you on Tuesday.星期二见
497Or little things like,或者,小东西,比如,
498it was so great talking to you 17 minutes ago,17分钟前跟你聊天真好
499really looking forward to meeting you in six months.真的很期待六个月后见到你
500Little notes like that,这样的小笔记
501that just pique the ears just a little bit,那只是刺耳朵 只是一点点,
502and I'll send that book.我会寄那本书
503When I don't get the deal,当我得不到交易,
504we have put florist kids through college for sure.我们肯定让花生上大学了
505You know what nobody tells new owners?你知道没人告诉新主人什么吗?
506Your first win feels amazing.你第一次赢球感觉棒极了
507Until you realize one accident, one dispute,直到你意识到一个事故 一个纠纷
508one oops moment can wipe the whole thing out.一瞬间就能把一切都抹掉
509Smart owners don't wait for the disaster story.聪明的主人不等待灾难的故事。
510They protect what they're building.他们保护着自己正在建设的东西.
511That's why I like Next Insurance.这就是为什么我喜欢下一个保险。
512It's stupid simple.很简单
513You hop online, answer a few questions,你在网上跳,回答几个问题,
514and boom, instant coverage和繁荣,即时报道
515built specifically for your business.专为您的业务而建。
516No paperwork, no phone calls, no please hold.没有文件 没有电话 请稍等
517And here's the kicker.这是踢球手
518You get an instant certificate of insurance,你立即得到一份保险证明
519so you never lose a job waiting on admin.所以,你永远不会失去一个工作 等待管理员。
520Policies start at 29 bucks a month,每月29美元开始保险
521and they cover 1,300 business types,它们涵盖1300种商业类型,
522contractors, creators, consultants, cleaning crews,承包商、创造者、顾问、清洁人员、
523all of it.所有这一切。
524Owners take risks,业主承担风险,
525but smart owners protect themselves while they take them.聪明的主人会保护自己 当他们带走。
526So check out Next Insurance所以看下一个保险
527and get covered in minutes at nextinsurance.com slash Cody.几分钟后在下个保险店盖上保险
528I want to talk about that我想谈谈
529because you close deals all the time.因为你总是关上生意
530You're closing, I mean, we see them on the internet.你快关门了 我们在网上看到他们了
531You're running through these huge pads,你穿过这些巨大的垫子,
532but you're probably closing somewhere in your business,但你可能要关门了
533I would assume, millions if not tens of millions of dollars我想,如果不是几千万美元的话,数百万美元
534every single day.每一天都这样
535How do you get a stranger to trust you?你怎么让陌生人相信你?
536Like give us the Ryan Serhant secrets to sales.就像把瑞恩·瑟汉特的秘密告诉我们
537The number one thing to get a stranger to trust you让陌生人信任你的第一
538is first, use the two Cs.首先,使用两个C。
539So no one trusts anybody.所以没人相信任何人
540You immediately give the person a compliment你马上给那个人一个赞美
541and it has to be authentic, right?它必须是真实的,对不对?
542And then you find something in common然后你发现一些共同点
543and it can be physical, right?它可以是物理的,对不对?
544Like you complimented me on all black就像你赞美我一样
545because you're an all black and now we're talking.因为你是个黑人 现在我们在谈
546I appreciate you taking notice of my outfit, right?谢谢你注意到我的衣服,对吧?
547I could compliment you on earrings, makeup,我可以恭维你的耳环,化妆,
548color of eye shadow, right?眼影的颜色,对不对?
549It pops, eyes look great, outfit, pinstripe, super cool.它会弹出,眼睛看起来很好, 衣服,针刺,超级酷。
550And we're both doing this podcast我们两个都做播客
551and now we're talking about business.现在谈生意
552My sister has a ranch in Austin.我姐姐在奥斯汀有个牧场
553Now we can talk about Austin.现在我们可以谈谈奥斯汀
554We can go down to Texas.我们可以去德州
555I'm from Houston and now we're talking, okay?我来自休斯顿,现在我们说话,好吗?
556And then the flip side to that然后翻过来
557is to always say no to something.总是对某事说不
558People don't trust yes men or yes women.人们不相信是男人或是女人
559They do trust when you pull things away or you say no.他们相信,当你把事情拉走,或者说不。
560Like I flew with a billionaire to Palm Beach就像我和亿万富翁飞到棕榈滩
561当COVID开始。
562Before I knew that there was gonna be之前,我知道,这是要去
563COVID 住房市场,
564I just thought everyone was, it was all over, right?我只是觉得大家都结束了,对吧?
565And then people in New York started saying,然后纽约的人开始说
566well, I have to live somewhere.好吧,我必须住的地方。
567A lot of wealth had been created创造了很多财富
568and I flew with this person, he didn't trust me.我和这个人一起飞行 他不信任我
569It's worth a couple billion dollars.值数十亿.
570Says his budget is 20 to 30 million.说他的预算是两千万到三千万
571And I hadn't really done real estate in Palm Beach yet我还没有在棕榈滩做房地产
572at that time.那时。
573And so the first house I could get him into所以第一个房子我可以让他进入
574was asking $140 million.一亿四千万
575And he asked me why I brought him there.他问我为什么带他去那
576I got really nervous, pit in my stomach.我非常紧张,肚子里有坑
577This isn't, I'm sorry, I shouldn't do this.这不是,对不起,我不应该这样做。
578And he said, it's amazing, I want it.他说,这是惊人的,我想要它。
579But he doesn't trust me, barely knows me.但他不信任我 几乎不认识我
580The way to not get trust is to say, awesome, great.不被信任的方式是说,真棒,棒极了。
581I knew you were gonna love it.我知道你会喜欢的
582This house is beautiful.这房子很漂亮
583It has an aquarium for human beings.它有一个人类的水族馆。
584It's the most expensive home ever sold这是有史以来最贵的房子
585in the history of Florida, let's go do it.在佛罗里达州的历史, 让我们去做到这一点。
586No trust.没有信任
587So the first thing I did is I said, no,所以我第一件事就是说,不,
588I'm sorry I took you here.对不起,我带你来这里。
589It's far outside your budget, we're gonna leave.它远远超出你的预算, 我们要离开。
590Let's leave, we'll talk about it in the car.走吧,我们到车里谈
591Took him to another house, $53 million,带他到另一个房子,5300万美元,
592projectile vomits in the lobby.大厅里有呕吐物
593Go to another house, $30 million,去另一个房子,三千万
594won't get out of the house, won't get out of the car, sorry.不会出门,也不会下车,对不起。
595Because what I showed him through my wow moment因为我用我的哇的瞬间给他看的
596with the first deal was just too perfect.第一个交易太完美了
597And the trust was built there信任就在这里建立
598because I was willing to walk away因为我愿意离开
599and I was willing to not do the deal, right?我愿意不做交易,对不对?
600It's like at a bar, I'm willing to not go home就像在酒吧一样 我愿意不回家
601because I actually do like you因为我真的喜欢你
602and I want you to trust me and I'm a good guy.我要你相信我,我是个好人
603So let's talk later.晚点再说吧
604All of a sudden it's like, I don't understand what to do.突然之间,我不明白该怎么办
605Smart.聪明
606And so, yeah, every sale has three P's所以,是的,每个销售 有三个P's
607through the negotiation.通过谈判。
608You push, you pull, or you persist.你推,你拉,或者你坚持。
609Sometimes it's an amalgamation of the three.时有三合合.
610Sometimes, like in that instance, it was just pull.有时候,就像那样,它只是拉。
611You have an incredibly wealthy person in front of you.你面前有个非常富有的人
612They don't need to be pushed.他们不需要被推。
613You don't really need to persist, they're right there.你不需要坚持,他们就在那里。
614Wealthy people, their number one asset is their time.富人,他们的头号资产是他们的时间。
615So they're gonna be moving way faster than you are所以,他们会移动的速度比你快
616most of the times.大部分时间。
617The number one thing to do is just to pull.首要任务就是拉
618Let's not do it.师便打.
619I don't wanna do the deal.我不想做这个交易。
620This makes me uncomfortable.这让我不舒服。
621I don't want you to hate me.我不想让你恨我。
622Let's not do it.师便打.
623Let me show you something else.我给你看点别的
624And then you make it their idea to move forward.然后,你把想法 推进。
625So clever.真聪明
626Yeah, it's funny.是啊,这很有趣。
627We own all of these service-based businesses, right?我们拥有所有这些以服务为基础的企业,对不对?
628Like window cleaning.譬如净窗.
629Actually, I should be pitching you其实,我应该投你
630on why we should be your services for a bunch of years.关于为什么我们应该做你的服务 几年。
631Window cleaning, nice.窗户清洁,不错。
632Yeah, we own a, it's called Pinks.是的,我们拥有一个, 它叫粉红色。
633It's actually very cool.这其实很酷。
634It's like 170 locations across the US.整个美国有170个地方
635The whole home service franchise is about 800.整个家庭服务特许权约800个。
636And so window cleaning, painting companies,因此,窗户清洁, 绘画公司,
637garage installation, et cetera.车库安装等.
638But what's fascinating is we found但有趣的是我们找到了
639for a bunch of our new franchise owners,给一帮新的特许业主,
640their biggest issue was wallet share.他们最大的问题是钱包份额。
641So they always assumed that people would never pay所以他们总是认为人们永远不会付钱
642for things that they wouldn't pay for.他们不会付钱的
643They're like, this is, I can't picture it他们就像,这是, 我不能想象它
644because I can't pay for it.因为我付不起钱
645Somebody else, there's no way they're going to.别人,他们不可能去。
646And so it's been really interesting trying to break所以它一直很有趣 试图打破
647a lot of the team of this idea that rich people许多团队 这个想法的富人
648actually have a lot of money and they want you其实有很多钱 他们想要你
649to give them a service.给他们一个服务。
650And so what do you tell, I've seen lots那你怎么说 我见过很多
651of your real estate agents,你的房地产经纪人,
652but a lot of them don't come from money.但很多不是钱来的
653Like they're hustlers.就像他们是个骗子
654How do you get them to understand what it takes你怎么让他们明白它需要什么
655to sell to rich people and to break out出售给富人,然后突围
656of what might be their wallet instead?他们的钱包是什么?
657What wealthy people are paying for有钱人付出的代价
658is not information or access, it's confidence.这不是信息或访问, 这是信心。
659And confidence is currency.信心就是货币。
660They want to know that when you tell them to do something他们想知道,当你告诉他们做一些事情
661or you tell them not to do something或者你告诉他们不要做一些事情
662that they're going to believe it他们会相信的
663because they can pay for whatever information因为他们可以支付任何信息
664or whatever access they want.或任何他们想要的进入。
665And they could probably buy this house in front of them他们可能在他们面前买下这房子
666or this car or this watch.或这个车或这个表。
667And if it was a bad deal,如果这是个坏交易,
668it's not going to change their life in any way, shape or form.它不会改变他们的生活 以任何方式,形状或形式。
669But when you have confidence in what you know但当你对你所知道的有信心
670and how you position this in their life, right?以及你如何定位 在他们的生活中,对不对?
671That confidence is the energy currency这种信心就是能量货币
672that will help that person make decisions with you.那会帮助那个人跟你做决定
673And then they will be loyal to you然后他们会忠于你
674for the rest of your career, right?你剩下的职业生涯,对不对?
675Billionaire class is that bullseye,亿万富翁的班级就是那个牛眼
676but they are protected但他们受到保护
677by six rings of sphere of influence, right?由六环势力范围,对不对?
678From advisors to family to friends to assistants从顾问到家人、朋友到助手
679to bankers to the outermost ring of vendors.银行家到最外层的摊贩圈。
680So who is somebody that has already broken through那么谁是已经突破了
681and gotten their trust to get their share of wallet?并得到了他们的信任 得到他们的份额钱包?
682That's interior designers, contractors, attorneys.那是室内设计师 承包商 律师
683We were just talking about divorce attorneys, right?我们只是在谈论离婚律师 对吧?
684As state attorneys and so on,作为州检察官等
685those people have a shared commercially aligned interest这些人有着共同的商业利益
686with what we do.与我们做什么。
687And so the way to get to the bullseye所以,去牛眼的方法
688isn't to go to the bullseye and sit there and say,不是去牛眼 并坐在那里说,
689hey, come work with me.跟我来
690It's to get to the people是为了接近人民
691where you have a commercially aligned interest拥有商业利益
692and then you can have share of trust然后你可以分享信任
693while getting to share of wallet.在分享钱包时。
694And we teach salespeople to do that.我们教推销员这样做。
695It is not easy, but once you learn这不容易,但一旦你学会了
696how to create those conversations如何创建这些对话
697and build those relationships,并建立这些关系,
698you can build an uncapped life.你可以建立无封顶的生活。
699It's incredible.不可思议.
700It's why I really like that you have the education company这就是为什么我真的很喜欢你 有教育公司
701because I know everybody thinks因为我知道每个人都认为
702that education has a sheen on it.教育上面有头巾
703They think if you could do, you do.他们认为如果你能做到,你做到了。
704And if you can't do, you teach.且道若不能行则教.
705But I think it's a real gift to give people但我认为这是 真正的礼物给人们
706the secrets that you learn over 10, 15 years你十、十五年来学到的秘密
707of being in real estate.在房地产。
708And so I guess in that instance,所以我猜,在这种情况下,
709with these real estate agents that come in for you,这些房地产经纪人来找你,
710I'm sure you have interviewed thousands我敢肯定,你已经采访了成千上万
711and you've probably seen thousands across the years.你可能见过几千年了
712What did like the top 1% do?最上1%的人喜欢做什么?
713And that maybe even the 99% would think is unreasonable.也许99%的人会觉得不合理
714The top 1% of salespeople just don't quit.前1%的销售人员只是不退出。
715The only way to be in the top 1%,唯一的办法 进入前1%,
716hard work trumps luck when luck doesn't work hard.辛勤工作胜过运气 当运气不努力。
717And so they just show up day in and day out.他们日复一日地出现
718They understand their job is to lose他们明白他们的工作就是输
719and slowly but surely the wins start to outpace the losses.胜利开始慢慢地超过损失
720And then you compound and you compound.然后,你复合,你复合。
721They're also relentless with follow-up, right?他们也坚持不懈地跟踪,对不对?
722And they have pretty great memories or systems他们有相当伟大的记忆或系统
723and processes in place to make sure that they follow up和现有进程,以确保采取后续行动
724and follow through and follow back with everything然后随心所欲
725they say they're gonna do with every person that they meet.他们说,他们要去做 每个人,他们遇见。
726And they also understand too, like in negotiations,他们也明白 就像在谈判中
727like they do like what I just talked about in Palm Beach.就像他们喜欢我刚才在棕榈滩上说的一样
728Like the number one negotiation tactic is silence.就像头号谈判策略是沉默
729Silence is violence.沉默就是暴力。
730There's nothing that drives a wealthy person crazier没有什么能让有钱人更疯狂
731than not responding.而不是不回应。
732And I see it with me.与我同见.
733There is nothing that drives me crazier没有什么能让我更疯狂
734than when Danny doesn't respond to my text messages.比丹尼不回我的短信时还要好
735Like I just lose my mind with everybody that works for me,就像我和所有为我工作的人一样
736that doesn't respond in time.无法及时回应
737And I know my clients are the same way我知道我的客户也是这样
738because when they want something, they want it.因为当他们想要的东西, 他们想要它。
739How dare you not respond?你竟敢不回应?
740So you have to respond in real time or don't,所以,你必须实时回应或不回应,
741go get another job.去找另一份工作。
742Yeah, it's a good point.是啊,这是个好主意。
743I mean, I think the richer you are,我是说,我觉得你越有钱,
744the faster you move on average.平均移动得越快
745And the one thing I've always found而我一直发现的一件事
746with knowing as many billionaires as we've gotten我们认识的亿万富翁
747to know over the years is like,多年来,你知道,就像,
748they're just faster than anybody imagines.他们比别人想象的要快
749I think a lot of times people think they're always smarter.我认为很多时候人们都认为自己总是比较聪明.
750I'm not sure that's always the case,我不确定总是这样
751but like they don't waste time at all.但他们不会浪费时间
752And you've actually talked about this.你其实已经谈过了
753You've talked about how like you can't get你说过你得不到什么
754some of your billionaire clients on the phone.你的一些亿万富翁客户在电话上。
755They're like, the thing is, I don't get on the phone.他们喜欢,事情是, 我不打电话。
756And so do you have any weird quirks like that?所以,你有什么怪怪的怪胎吗?
757Like, will you not do voice notes?喜欢,你会不会做语音笔记?
758I like, you know, Andreessen, Mark Andreessen's comment我喜欢,你知道,安德烈森,马克·安德烈森的评论
759of like voice notes are violence.声音笔记就是暴力
760I think like it's a one way street.我认为这是一条路。
761Don't give them to me.别给我
762I don't want one.我不想要一个。
763You got anything like that?你有类似的东西吗?
764I don't send people voice notes,我不给别人发语音留言
765but I do record my own voice notes.但我会录下自己的声音
766And then I'll listen to them on the way to work, right?然后,我会听他们 在上班的路上,对不对?
767Motivational quotes?动机引证?
768Yeah, I just talked to myself like,是啊,我只是说自己喜欢,
769you got this right guy.你找对人了
770You can do it, buddy.你可以做到这一点,伙计。
771No, just like, instead of having to type,不,只是喜欢, 而不是不得不打字,
772everything I do now is voice.我现在做的都是声音
773Our AI service is all voice.我们的人工智能服务就是声音
774Everything is voice.一切都是声音
775And so I'll just talk about ideas所以我只谈一些想法
776so that I just don't forget them以免我忘记他们
777to remind myself to put them into action.提醒我把它们付诸行动。
778Billionaires text more than 13 year old girls.亿万富翁十三多岁少女短信.
779They just do for two reasons.他们这样做有两个原因。
780First reason is it saves time.第一个原因是它节省了时间。
781And they know that if you try to get them on the phone,他们知道如果你试图让他们打电话,
782what are you gonna do?你要怎么办?
783You're just gonna try to convince them.你只是想说服他们
784And if you can't convince them in writing,如果你无法用书面说服他们
785you're not good enough.你不够好。
786So that's one.所以这是一个。
787Two is so that it's in writing.二是故以文为体.
788So you can't go back and say, well, we talked about that.所以你不能回去说 我们谈过了
789Remember when we had that conversation,记得我们谈话时
790we did this, we did this, they can just scroll.我们这样做,我们这样做, 他们可以只是滚动。
791Anyone who has become that wealthy任何有钱人
792has gone through litigation and text messages已经通过诉讼和短信
793and emails are admissible in court.并且法院可受理电子邮件。
794And so you just always have to be careful所以你总是要小心
795that if you say it right, you can forget it.如果你说对了 你可以忘记它
796If you write it, you can regret it.若写此经可悔.
797And incredibly wealthy people get that.和令人难以置信的富有的人得到这一点。
798Let's talk about hiring.让我们谈谈雇用问题。
799So you're bringing a bunch of people on board.所以你要带一群人上船
800Lots of people wanna work for you.很多人想为你工作
801I saw the office.我看见办公室了
802It's amazing.不可思议.
803You've got your Sirhant all over the sides of it.你已经得到了你的Sirhant 在它的两边。
804It's a cool building.清凉楼.
805You've got people lining up.有人排队了
806How do you determine if somebody's an A player or not?你如何确定某人是否是玩家?
807Somebody should work for Ryan.应该有人为瑞安工作
808I would assume you only want as many A players as you can.我想你只想要尽可能多的A级选手
809How can you tell?你怎么看出来?
810We haze them physically.我们让他们身体蒙羞。
811Yeah.对
812If you can't take a punch, you can't work here.若不能受一拳,则不能在这里工作.
813You can't do that in New York.你不能在纽约这么做
814Texas, we're fine.德克萨斯,我们很好。
815You guys are soft.你们是软的。
816Listen, I hire first and foremost for intelligence.听着,我首先为情报工作
817If I have someone who's incredibly smart in front of me,如果我面前有一位非常聪明的人
818even if they don't have the resume,即使他们没有简历
819if they don't have the backing,如果他们没有支持,
820if they don't have the experience,如果他们没有经验
821they're just gonna figure it out.他们会想出办法的
822And a lot of what running a startup和很多什么运行 启动
823is about is not doing things the way we used to do them,而是不做我们以前做的事,
824but improving on the way we're about to start doing them.但随着我们即将开始做这些事情而有所改进。
825And so I used to hire people for experience所以我经常雇人来体验
826and I just hated it because every meeting I would go to我只是讨厌它 因为每次见面我都要去
827be talking about what they used to do.谈论他们过去的行为
828It's like someone who's, I don't know,就像某人 谁,我不知道,
829been divorced three times.已经离婚三次了
830Every conversation is about an ex-wife.每次谈话都是关于前妻的.
831It's like, guy, move on.这就像,家伙,前进。
832Talk about the future.谈论未来.
833And so what I like to do,所以我喜欢做什么,
834especially with our executive hires,特别是我们执行官的雇佣
835is I hire for a function and I hire for raw intelligence我为工作而雇用 和原始情报
836and I hire out of industry.我从行业里雇人
837If they have rideshare app operational experience,如果他们有驾车操作经验
838high growth tech business,高增长技术企业,
839they won't have any idea how to operate my business,他们不知道怎么经营我的生意
840a cloud brokerage, opening a state every month,云经纪,每月开州,
841but they'll get it.但他们会得到它。
842They'll figure it out.他们会想办法的
843I also test for energy, empathy, and enthusiasm.我也在测试能量,同情和热情。
844I think those are my three E's.我想那是我三个E的
845And then our three key metrics然后我们三个关键指标
846are speed, quality, and experience.是速度、质量和经验。
847If you're not moving a little bit faster如果你不走得更快一点
848at a little bit of better quality质量更高一点
849and leaving an amazingly memorable experience,留下了令人难忘的经历,
850then we are screwed.那我们就完了
851That's a good point.说得有道理.
852Everybody has stories about the realtor每个人都有地产商的故事
853and if it's a good one, you get, I'm sure,如果这是一个好的,你得到,我相信,
854five or 10 more clients.还有5个或10个客户
855And if it's a bad one,如果它是一个坏的,
856you probably get turned down 10 or 20 clients.你可能会被拒绝 10或20客户。
857I was mostly talking about staff我主要说的是员工
858because I spend a lot of time thinking about因为我花了很多时间思考
859the actual payroll and the actual leadership team.实际工资和实际领导团队。
860Like our leadership team now is 17 people就像我们的领导团队现在有17个人
861and I sit there and that's an expensive group of people.我坐在那里, 这是一个昂贵的群体。
862Every single minute costs money.每一分钟都要花钱
863And I have this thousand minute rule我有这个一千分钟的规则
864that's really important to me.这对我很重要。
865And I really look at time as dollars.我真的把时间看成是美元。
866It's the only way that I can be efficient with my time只有这样,我的时间才能保持高效
867and also not waste time.也不要浪费时间。
868What's your thousand minute rule?你一千分钟的规矩是什么?
869You have a thousand minutes every day to be productive.你每天有一千分钟来生产
870Some people have 800 minutes.有些人有800分钟。
871Some people have seven jobs.有些人有7个工作。
872Some people have 10 kids.有些人有10个孩子。
873It's all different, but on average, right?都不一样,但平均来说,对不对?
874You have a thousand minutes every day to be productive.你每天有一千分钟来生产
875If you look at those thousand minutes as a thousand dollars如果你把那一千分钟看成一千块
876in your bank of time you get every day,在你的时间库里,你每天得到,
877it'll really start to affect the way这会真的 开始影响的方式
878you give someone 15 minutes给我15分钟
879or affect the way you start valuing your commute,或影响你开始重视你的通勤方式,
880for example.举个例子
881And I was spending so much time because I'm in sales.我花了这么多时间 因为我在销售。
882I have no salary.我没有薪水。
883I have no benefits.我没有好处。
884You eat what you kill.你吃你杀死的东西。
885There is absolutely no parade绝对没有游行
886when you make $25 million a year.当你每年赚2500万
887And there is no pat on the back when you're in bankruptcy.而且你破产时 背部没有拍子
888No one cares.没人在乎
889You're in it to win it, okay?你是为了赢得它,好吗?
890And so I was spending so much time meeting with people所以我花这么多时间 与人们见面
891where it wasn't a benefit for me.在那里,这不是对我有利的。
892Commuting where it just was a complete waste of time.完全浪费了时间
893And I was like, how do I re-trigger my brain我当时想,我该如何重新触发我的大脑
894to think about time like money?考虑时间像钱一样?
895Every day is gonna cost me at that time when I started this当我开始的时候,每天都会付出代价
896was a thousand dollars, a thousand minutes, a thousand bucks.一千块,一千分钟,一千块
897If it's an hour meeting, that's 60 minutes.如果只开会一个小时,那就60分钟
898It also helped me deal with problems也帮助我处理问题
899and not have bad days, right?和没有坏日子,对不对?
900It's like you'll have a really bad call就像你会有一个非常糟糕的电话
901and then you have a terrible day.然后你有一个糟糕的一天。
902But if the call was only five minutes,但是如果电话只有五分钟
903would I throw away $995 because of five bucks?我是不是因为五块钱就扔了995美元?
904Probably not.也许不是。
905And it's not a great analogy这不是一个伟大的类比
906because you could have a bad call that could ruin your life.因为你可能有一个坏电话 可能会毁了你的生活。
907I mean, there's tragedies, it's editor,我的意思是,有悲剧, 它是编辑,
908but like it was a real way for me to think about life但就像它是一个真正的方法 我思考生活
909in a relative way that has been a major unlock以相对的方式 一直是一个主要的解锁
910for how we operate.我们如何操作。
911And so I really try to put our executive team所以我真的想让我们的团队
912on the thousand minute rule as we go.千分钟规则,我们走。
913Harvard Business Review wrote a case study on it哈佛商报写了一篇关于它的个案研究
914thinking that it was the most interesting thing about me认为这是我最有趣的事情
915when I thought there were so many more interesting things当我以为有这么多有趣的事情
916about me and they're like, no, you're so weird关于我,他们喜欢, 不,你是如此怪异
917with time management and how you do so many different things.时间管理 和如何做这么多不同的事情。
918We're gonna write about that.我们要写这个
919You're saying, you know, when you were on,你是说,你知道,当你在上,
920I think it was Million Dollar Listing我觉得是上百万
921was the first show, right?这是第一次演出,对不对?
922You were known as like this amazing sales guy,你被称为一个惊人的推销员,
923one of the top real estate brokers,一个顶级房地产经纪人,
924but you also had a little bit of a reputation但你也有一点名声
925for being tough, you know?因为你很坚强,你知道吗?
926Was that given you were an actor before,你以前是演员吗?
927is that like part of your personality?这是你人格的一部分吗?
928Is this like a persona that you put on这是像一个人物 你穿上
929or are you kind of like a tough guy还是你有点像一个硬汉
930while also being this funny guy and highly competent?同时也是这个有趣的人 并且非常有能力?
931When Million Dollar Listing was created,当创建百万美元列表时,
932they cast four of us on the show.他们把我们四个人投进了节目
933And they said, we're gonna film all four of you他们说我们要拍你们四个
934for the first season.第一个赛季。
935You're gonna spend a year making this TV show.你会花一年时间来制作这部电视剧。
936Only three of you are gonna make the cut.只有你们三个能分钱
937I never knew that.我从不知道
938Yep.对
939And you think business is rough?你觉得生意很艰难吗?
940That was emotional roller coaster那是情感过山车
941because the producers would show up to a scene like,因为制片人会出现在一个场景,
942hey, I've got this person I wanna show this apartment to.嘿,我有个人 我想带这个公寓。
943It's gonna be great.这将是伟大的。
944And they would show up and they'd say,他们会出现,他们会说,
945oh, oh, this is what you have?哦,哦,这就是你拥有的?
946Yeah, well, you know,对,你知道,
947we were shooting with the other guy this morning今早我们和另一个家伙一起拍的
948and he had this amazing celebrity他有一个惊人的名人
949in this gorgeous penthouse.在这个华丽的阁楼。
950Yeah, I don't know if it's gonna work for you.对,我不知道这对你有用吗?
951And it like, what they were doing was poking me就像,他们正在做的是戳我
952{\fn华文新魏\fs20\bord1\shad0\fsp2\3cHFF8000}讓我好起來
953and to figure things out.并且想出办法
954And I had to not just be like the white quirky nice guy.我不得不不只是像 白色怪异的好人。
955That is boring TV.真是无聊的电视
956So if I could be the most vulnerable所以,如果我能 成为最脆弱的
957and have a little bit of an edge,和一点点的边缘,
958I would not get cut.我不会被砍伤的
959Cause I don't wanna spend a year.因为我不想待一年
960You know how many thousands of minutes that would be?你知道这要花几千分钟吗?
961That's a lot of thousands of minutes.千分万分无量.
962I would stress out.我会强调出来。
963And so-这样...
964Harvard would not write a case study on you.哈佛不会写关于你的案例研究
965Yeah.对
966So I kind of concocted this arc where,所以我编织了这个弧
967you know, I'm an introvert.你知道,我是一个内向。
968I got into theater when I was a little kid.我小时候就上剧院了
969So I didn't have to be myself.所以,我不必成为我自己。
970It was much easier moving from school to school to school从学校到学校更简单
971because I was not good at sports.因为我不擅长运动。
972It was overweight.超重了 超重了
973I had rash acne and I was going gray.我有皮疹疮,我正在灰。
974And I moved eight times before fourth grade我四年级前搬了八次家
975to pretend to be a tree in theater after school放学后在剧院装树
976than it was to try to go play football.而不是试图去踢足球。
977And the TV show gave me an option电视剧给了我一个选择
978to put on a different type of costume, right?穿上另一种服装,对吧?
979And a friend of mine who told me to get into real estate我的一个朋友告诉我 进入房地产
980was like, it's theater.就像,这是剧院。
981It's the same thing.亦复如是.
982You put on a performance, you put on your suit,你演戏,穿西装
983you memorize information, you understand the scene,你记住信息, 你了解现场,
984and you say yes and, right?你答应了,对吧?
985There's some memorization, but it's yes and.有一些回忆,但它是的和。
986How can I help you?有什么事吗?
987You want an apartment?你要公寓吗?
988Yes.对
989And what about this?这个呢?
990And okay, what about this?好吧,这个怎么样?
991And, and then you help them make a decision然后你帮他们做决定
992that they were gonna make anyway,反正他们还是会做的,
993because they're gonna move,因为他们会移动,
994except they're gonna do it with you.除非他们要跟你做
995And it was a game and that's how we built.这是一个游戏,我们就是这样建造的。
996So smart.如此聪明.
997It's interesting because now that I'm on the internet这很有趣,因为现在我上网了
998as much as I am, I see the showmanship everywhere,就像我一样 我到处都能看到表演
999and you see it in business.你从生意上看出来
1000I mean, famously I was reading about Todd Graves我的意思是,著名的我读 关于托德·格雷夫斯
1001from Raising Canes, this other person who's become a friend,从抬起拐杖, 这个其他人 谁成为朋友,
1002David Senra has this podcast called Founders.大卫·森拉有一个播客 叫创始人。
1003He talks about this game of showmanship他讲到这个表演的游戏
1004as a leader and a CEO.担任领导和首席执行官.
1005So do you feel like you carry that into the CEO position,所以,你觉得你 携带到CEO的职位,
1006or do you almost have to leave behind或者你几乎必须离开
1007this character development?这个字符开发?
1008Like, is there a little villain in the CEO,像,有一个小坏人 在首席执行官,
1009just like there was in the million dollar listing?就像上百万美元上市一样?
1010I think I'm way tougher as a CEO than I am as a TV agent.我觉得我作为首席执行官比作为电视经纪人更坚强
1011You have to be because the liability is so hard.你必须因为责任很重
1012And a lot of people need to be led.而人多须引.
1013People want to be led.人欲领众.
1014I am a terrible manager.我是个糟糕的经理
1015I hate it.我讨厌它。
1016It's not what I do.这不是我做的。
1017I have people who manage.我的人谁管理。
1018I'm a much better leader than I am a manager.我是一个更好的领导 比我是一个经理。
1019How do you see the difference between the two?何以见二法之别.
1020What's the difference between a leader and a manager?领袖与经理有何区别?.
1021I think that a manager does things right,我觉得经理做对了
1022and a leader does the right things.一个领袖做正确的事情。
1023I think that's a Drucker quote, more than anything.我觉得那是杜拉克的引言 比什么都重要
1024The leader picks vision and stands at the front of the line.领头人挑见识,站在一线.
1025The manager makes sure that the line follows the vision.经理确保线路遵循视觉.
1026如果你想到Marcus Aurelius和那个前线
1027and I, one of the ways I differentiate myself,我,我区分自己的方式之一,
1028at least in the real estate space,至少是在地产空间
1029is that a lot of CEOs are in the back.有很多首席执行官在后面
1030They're in a high perch, paying for things.他们身处高处,花钱买东西
1031And then let's see what happens.然则观其事.
1032Maybe like an idiot, I've got my broadsword out,也许像白痴一样, 我得到了我的宽剑出来,
1033no helmet, because this could be my last battle,没有头盔,因为这是我最后一次战斗,
1034and I'm in the front lines on a horse, marching around.我在前线骑着马到处走
1035I'm like, you guys better follow me, because I'm going.我很喜欢,你们最好跟我来, 因为我要去。
1036And then they're like, I guess we're going too.然后他们就想,我想我们也要去。
1037That is literally, that's how we built the company.这就是我们建立公司的方式
1038I feel like I've seen that video.我觉得我看过那段视频
1039Yeah, probably.是啊,也许。
1040We should make that video.我们应该做那个视频。
1041You really should.你真的应该。
1042You obviously have a ton of confidence,显然你很有自信
1043or at least projected confidence.或至少预示信心。
1044How do you think somebody builds that?你觉得有人会怎样建造?
1045You've talked about how important it is to have confidence你说过要有信心有多重要
1046to sell things, to sell things to rich people.卖东西 卖东西给有钱人
1047How does somebody build their confidence?别人如何建立信心?
1048One of the ways I did it was with that fake Rolex,其中一个方法,我做它 与假劳力士,
1049early on.早点
1050I think people have a lack of confidence,我认为人们缺乏信心,
1051because they have a lack of identity.因为他们没有身份
1052One of the things that we'll do through Sellit,我们通过塞利特做的一件事
1053Sellit.com是我们的教育事业。
1054We train salespeople in 133 countries.我们在133个国家培训销售人员。
1055We've changed so many lives, and so it's insane to watch.我们改变了这么多的生活, 所以这是疯狂的观看。
1056As you sit, we say, define yourself without using your name,当你坐在,我们说, 定义自己 不使用你的名字,
1057or talking about what you look like.或谈论你的样子。
1058And it is so hard for people to do that.人们很难做到这一点。
1059They're like, oh, I'm from X, it's where everyone goes.他们喜欢,哦,我来自X, 这是大家去的地方。
1060I was born in, like, okay, so just so you know,我出生在一样,好吧, 所以只是让你知道,
1061you just told me everything about you has to do你刚刚告诉我 一切关于你必须做的
1062with where you're from, or where you're born.你来自哪里,或者你出生的地方。
1063Really, are you sure?真的吗?
1064Your whole life.你的整个生活。
1065They're like, oh, no, no, no, that's it.他们就像,哦,不,不,不,就是这样。
1066I might have a job.我可能有工作。
1067They don't know how to talk about themselves.他们不知道如何谈论自己。
1068So we spend a lot of time helping people talk about所以我们花了很多时间 帮助人们谈论
1069their core identity.他们的核心身份。
1070Who are you as a person?你是谁人?
1071What makes you tick?什么让你抽搐?
1072If you understand who you are today,如果你了解你今天是谁
1073pros, cons, strengths, and weaknesses,有利、不利、强、弱
1074you can then write your future memoir你可以写你的未来的回忆录
1075and go 24 months out, 24 months from today.离今天还有24个月
1076Where are you?你们在哪?
1077What do you look like, right?你长什么样子,对不对?
1078Where are you living?你住哪里? 住在这里?
1079What are your best character traits?你最好的性格特征是什么?
1080What are you watching?你们在看什么?
1081How much do you weigh?你身重多少个?
1082What are you driving?你开什么车?
1083Get as detailed as you possibly can.尽量详细
1084And then that is your roadmap.这就是你的路线图。
1085And if you know that's your roadmap,如果你知道这是你的路线图,
1086you spike your own confidence你自以为是
1087because you were able to execute for a year, right?因为你能执行一年,对吧?
1088And then realize that vision for the next year.然后实现明年的愿景。
1089And if you do it the right way,如果你这样做正确的方式,
1090you are that person before the 24 months are up.你是24个月前的那个人
1091I want to talk about how you're stacking我想说说你的堆叠情况
1092all these businesses now.现在所有这些生意。
1093So you start as like a real estate broker你开始像房地产经纪人一样
1094and you work for somebody else.你为别人工作
1095Then you build your brokerage.然后建立你的经纪人。
1096Now you have your education platform as far as I can see it.现在你有你的教育平台 就我所知。
1097You also have your SaaS company and you have this brokerage.还有你的SaaS公司 还有这个经纪公司
1098What am I missing?我错过了什么?
1099And a media company?还有一家媒体公司?
1100Do you separate that?你们分开了吗?
1101Like, how do you structure your holding company?比如,你如何组织你的控股公司?
1102What does that look like for you?你看起来像什么?
1103So I set up Sirhan Technologies,所以我建立了Sirhan科技公司
1104which is a holding company这是一家控股公司
1105who's operating companies help people move forward.谁的运营公司 帮助人们前进。
1106And we do that by providing services我们通过提供服务做到这一点
1107that help buyers, sellers and salespeople帮助买家、卖家和卖家
1108operate within the real estate world在房地产界经营
1109to make things better, faster and cheaper.让事情变得更好、更快、更便宜
1110One of the ways we do that我们这样做的方法之一
1111is we own a cloud real estate brokerage.我们有一个云层房地产经纪公司
1112So that's Sirhan, it's moving incredibly quickly.这就是Sirhan,它移动的非常快。
1113And what does a cloud real estate brokerage mean?云房地产经纪业是什么意思?
1114We don't have physical spaces.我们没有物理空间。
1115But you have an office.但你有一个办公室。
1116I have a clubhouse in New York City我在纽约市有个会所
1117because I like it.因为我喜欢
1118Clubhouse, okay, I like that.俱乐部,好吧,我喜欢这样。
1119So we have a clubhouse in New York City.我们在纽约有个俱乐部
1120我们叫他们Sirhan家
1121Agents, we have Sirhan offices all over the country now.探员们,西尔汉的办公室遍布全国
1122Agents open them on their behalf特工们替他们打开
1123and they're powered by the firm.他们由律所提供动力
1124The entire firm operates in the phone.整个公司都在电话里运作
1125So unlike a brick and mortar brokerage.不像砖头和迫击炮的经纪公司
1126You go into a Caldwell bank or a Caldwell.你进入卡德威尔银行或卡德威尔银行
1127Yeah, which are brick and mortar or franchise operators.是的,是砖和迫击炮 或特许经营者。
1128And franchises used to work以及曾经工作的特许权
1129back when people paid attention to training当人们关注培训时
1130because you would have the vision, the brand,因为你有远见,品牌,
1131and you would train relentlessly你会无情地训练
1132so that the experience in every franchise因此,每个特许权的经验
1133were the exact same.完全一样
1134The minute the training went out the window,训练一离开窗户
1135which is what all franchise operators这就是所有特许经营人
1136in the real estate brokerage space have forgotten to do,在房地产经纪场所 忘记做,
1137quality goes out the door.质量出门。
1138And that's why all those businesses are failing.这就是为什么所有这些企业都在失败。
1139Like one by one by one.譬如一一相随.
1140They're also aging out incredibly quickly.他们的衰老速度也很快
1141That would be like a Keller Williams.就像凯勒·威廉姆斯
1142Yep.对
1143So we have the cloud real estate brokerage.所以,我们有云 房地产经纪。
1144We then have a production company.然后我们有一个生产公司。
1145所以,Sirhan工作室。
1146So we have the Netflix show owning Manhattan所以我们有Netflix节目 拥有曼哈顿
1147season two, December 5th.第二季,12月5日开播.
1148We have all the top of funnel content,我们的漏斗内容最多
1149which is lead generation, organic for salespeople是铅的,是销售员的有机物
1150and people who need salespeople.需要推销员的人
1151That then routes in a funnel over to the brokerage.然后用漏斗去经纪公司
1152Our LTV to CAC is it, I told you it was six times, right?我们的LTV到CAC是它, 我告诉过你这是六次,对不对?
1153Well, the industry I think is like at one.嗯,我认为这个行业就像一个。
1154Wow.珃
1155And so we're at 6.6 as a ratio over present day value,因此,我们是6.6 相对于现在的价值,
1156which is just like astonishing.简直让人吃惊
1157And we do it because we don't buy revenue我们这样做是因为我们不买收入
1158and our lead flow is organic through content.我们的铅流是有机的
1159And by revenue you mean paid ads?你是指付费广告吗?
1160No, by revenue through buying commissions.不,通过购买佣金的收入。
1161So like if I'm-所以,就像如果我... ... . .
1162That's normal in the industry.这是正常的行业。
1163Yeah, of course.当然
1164Just the same way it is in like a hedge fund就像对冲基金一样
1165or an investment bank.或投资银行。
1166You have a sales team or a portfolio manager.你有销售团队或投资组合经理
1167He does 20 million a year.他每年赚两千万
1168There's a multiple on his 20 million.他的两千万有多重
1169You come in, you lock them up,你进来把他们锁起来
1170you give them golden handcuffs.你给他们金手铐。
1171We don't do that.我们不这样做。
1172So everyone comes to Sirhan for opportunity所以大家来Sirhan找机会
1173and they stay for the opportunity.他们留下来找机会
1174然后,我们有sellit.com,
1175which is an operating company under the whole co.这是整个公司下属的一家运营公司。
1176We then have Simple.然后我们有简单。
1177Simple is an AI workflow engine简单是一个 AI 工作流程引擎
1178that replaces all back office support.取代所有后台支援
1179所以这就像Instacart的工作。
1180And then we just spin that flywheel all day long.然后,我们只是旋转 飞轮一整天。
1181Fascinating.异闻.
1182And going forward, which one do you think is the biggest前进,你认为哪个是最大的
1183or do you think that they're all so interconnected或者你觉得他们都如此紧密相连
1184that there will be no spin outs?没有旋转出?
1185I think it's a public company by 2030.我认为它是一家公有公司 到2030年。
1186I think it could be spun out, sure.我认为它可能是 弹出,当然。
1187I mean, I've set it up in such a way where,我的意思是,我已经设置它的方式,在那里,
1188and we've had people come to us who only care about Simple我们让那些只关心简单的人来找我们
1189because all people care about is AI.因为所有人都在乎AI
1190We also have people who really just care about studios我们也有真正关心工作室的人
1191and organic lead gen content and the IP that studios has以及工作室拥有的 IP
1192from us doing this for so long.从我们做这个这么久。
1193And there's people who only understand brokerage,有些人只懂经纪
1194but we've kind of built real estate brokerage 3.0但我们已经建立了房地产经纪公司3.0
1195and our average agent is young,而我们的平均经纪人是年轻,
1196most diverse and inclusive real estate brokerage最多样化和包容性最强的房地产经纪
1197in the United States by far.在美国,到目前为止。
1198We're doubling in size every year and profitable.我们每年都要翻一番 赚钱
1199So like, I don't know, it's just working.所以,像,我不知道, 它只是工作。
1200That's fascinating.这太迷人了
1201So how big do you want this business to be?你希望这生意有多大?
1202How big do you think it will be?你觉得会有多大?
1203I don't want it to be big.亦不欲为大.
1204I just want it to be the best.我只是想成为最好的。
1205No, come on.不,来吧。
1206You don't have like a multi, multi-billion dollar evaluation你没有价值数十亿美元的评价
1207that you think would be fun to hit in the game觉得在游戏中打会很有趣
1208at some point or no?某个时候还是没有?
1209I don't know.师曰.
1210I probably to the sadness of my investors,我可能会对投资者感到悲哀
1211they think about evaluation.他们考虑评价。
1212I just think about being the best.我只是想成为最好的。
1213Like if I could have 10 agents and sell more如果我能有10个探员 卖更多
1214than any other firm, I would do it.我比其他公司都愿意这么做
1215Simple replaces a lot of admin workflow human support,简单取代许多管理工作流程的人力支持,
1216but it empowers the salesperson to do more但是它赋予了推销员更多的权力
1217because we buy 80% of their day back.因为我们买的80%的一天回来。
1218All admin tasks are gone.所有的管理任务都消失了。
1219So I don't know where we get to.所以我不知道我们要去哪里。
1220I only care about winning我只在乎赢
1221and it doesn't have to be attached to dollars.而且它不必附着在美元上。
1222Yeah, it's interesting.是啊,这是有趣的。
1223I mean, I get it.我的意思是,我明白这一点。
1224I think love of the game is what gets people going我觉得游戏的爱 是让人们去
1225after a certain dollar amount.经过一定的美元金额。
1226Yeah, I think if you focus on the money,是的,我想如果你专注于钱,
1227the money doesn't show up.钱没出现
1228Like when we raise money, I wasn't looking to raise money.就像我们集资的时候,我并不想集资.
1229If I were to looking and actively trying to go raise money,如果我是寻找和积极尝试 去筹款,
1230I think it would probably be hard.我觉得可能很难
1231Does she think like in the beginning她一开始是这么想的吗?
1232you have to be obsessed on money?你要沉迷于金钱?
1233Like your first 500K, your first million a year,就像你的第一个500K,你的第一个百万一年,
1234you kind of need to be obsessed with it.你有点需要迷恋它。
1235And then at some point, maybe not, or is that not true?然后,在某些时候,也许不是,还是不是真的?
1236I don't know about every other industry.我不知道其他行业
1237It's possible in other industries.这在其他行业是可能的.
1238It's easy in our business to just focus on the work.在我们的生意中,只要专注于工作就很容易了.
1239And if you take care of the work,如果你能照顾好工作
1240the work will take care of you.工作会照顾你的
1241And then you want to understand how much money you have.然后你想知道你有多少钱。
1242How much does your life cost?你的命要多少钱?
1243How much does your month cost?你一个月要多少钱?
1244Like my monthly is high, right?像我的月刊是高,对不对?
1245And so I understand what the business costs.所以我知道生意的代价
1246I understand what my personal life costs.我了解我的个人生命代价
1247I understand money,我了解钱
1248but it is not a leading indicator for me.但对我来说这不是一个主要指标。
1249And it's not a motivating factor它不是一个激励因素
1250in determining what I want to do.来决定我想做什么
1251Money is just a tool.钱只是一个工具。
1252And when you treat it like a tool当你把它当成工具
1253and not like the be all end all,而不是像所有的结束,
1254then you don't put dollars on a pedestal.那你就别把钱放在台阶上
1255You just put the potential for greatness up there你只是把潜力 伟大的在那里
1256and it's so much more achievable.它是如此的可以实现。
1257So good.这么好
1258How about you've had some crazy stories不如你有一些疯狂的故事
1259about people who are one, say they have a bunch of money,关于一个人,说他们有一堆钱,
1260don't actually have a lot of money.其实没什么钱
1261So many con artists out there.这么多骗子艺术家在那里。
1262Really?真的吗?
1263Yeah, insane.是啊,疯了。
1264And they've only gotten better.而他们只是得到了更好的。
1265Yeah, that is true.是的,这是真的。
1266Like you can't tell.就像你看不出来一样
1267They like AI voice bankers他们喜欢AI语音银行家
1268who say they work at Goldman Sachs,他们说他们在高盛工作,
1269who will trick you on the phone谁会在电话里骗你
1270to tell you that their purchaser告诉你他们的买家
1271has all the money in the world.拥有世界上所有的钱。
1272They submit offers and the deposit doesn't show up他们提出要约,押金没出现
1273and they waste all your time.他们浪费了你所有的时间。
1274We have sham buyers all the time.我们总是有假买家
1275All the time.一切时.
1276How do you tell if somebody is serious or not?你怎么知道有人是认真的吗?
1277I mean, the first way to tell is to look them up online.我是说,第一个办法就是在网上查
1278Like if you look them up, Google them,就像你查一下,谷歌
1279ask chat, is this person real?问聊天,这个人是真的吗?
1280Who are they?他们是谁?
1281And if there's nothing there如果那里什么都没有
1282and they're looking for a $10 million home,他们正在寻找一个1000万美元的房子,
1283kind of sketchy, although I will tell you,有点草率,虽然我会告诉你,
1284I met someone a long time ago through the internet我很久以前在互联网上遇到过一个人
1285who said they wanted to buy a place说要买房子
1286for eight and a half million dollars八百五十万美元
1287and they were un-Googleable,他们是不能理解的,
1288but I wasn't doing a whole lot of deals back then.但我当时没有做很多交易
1289And so I was like, sure.所以我喜欢,当然。
1290Send me a proof of funds.寄钱之证.
1291And he DHL'd me a photo of someone他给我拍了一张照片
1292in like an African headdress kind of thing.就像一个非洲人一样
1293And on the back of it,而在它的背面,
1294just said that the purchaser's name is good for it刚刚说买家的名字好用
1295and does not commit to things he does not commit to.而不以他所未承诺的事为己任。
1296And I was like, I'll take it.我当时想,我会把它。
1297Sure, no problem.当然,没问题。
1298And he took out a contract他签了合同
1299and then disappeared for almost a year.然后失踪了将近一年
1300And what people told me is,人们告诉我,
1301people around the world will do that全世界的人都会这么做
1302because they'll take a contract.因为他们会接受合同
1303They'll say it's an American real estate他们会说这是美国房地产
1304purchase a sale contract.购买销售合同。
1305They got it for a good deal.他们得到了它 一个很好的交易。
1306Cause that home I think was on the market因为家里我想是上市了
1307at 15 million at one point1,500万分之一
1308and slowly made it down to eight and a half.慢慢降到了八点半
1309And then they'll go to people and say,然后他们会去人们说,
1310come in on this deal with me for 10,000.跟我做个一万元的交易
1311Come in on this for 5,000 for me.进来这5000块给我
1312And they just steal money from people他们从别人那里偷钱
1313all around the world as they go.环游世界,他们去。
1314That guy actually did one day wire那家伙真的做了一天的电线
1315the $830,000 deposit just randomly showed up one day这83万的押金 一天突然出现
1316and then totally disappeared again然后又彻底消失了
1317and then forgot to close.然后忘了关闭。
1318And then long story short,长话短说
1319eventually showed up to close,最终出现了接近,
1320went and bought what I'm pretty sure was a private 737去买了我肯定是辆737
1321that was sitting at JFK and then came back.那个坐在肯尼迪机场 然后就回来了
1322And it turns out,结果发现,
1323I think he clears like a billion a year in pure cash.我觉得他一年能清空十亿的纯现金
1324I don't know how much he actually makes.我不知道他能赚多少钱
1325And he controls a Delta他控制着三角洲
1326in a very, very, very important passageway在非常,非常,非常重要的通道中
1327for shipping containers集装箱
1328and a very, very important and potentially scary place.以及一个非常,非常重要和 可能可怕的地方。
1329And he makes so much money that one night he was drunk他赚了这么多钱 有一天晚上他喝醉了
1330and he was on Zillow and he filled out a form他坐在齐劳的上面,并填写了一份表格,
1331and I had nothing better going on.我没有什么好做的了
1332So just sitting in the office and I responded所以就坐在办公室里 我回答
1333and I asked him at that first closing,我问他在第一次闭幕时,
1334he's bought a lot of properties since then,从那以后他买了很多房产
1335asked him, I'm like, why did you even buy this?问他,我想,你为什么买这个?
1336He's like, to be honest, I felt bad for you.他说,说实话,我对你不好
1337And I'm like, super power, number one,我就像,超级力量,第一,
1338make people feel so bad for me.让人为我难过
1339They just buy the damn thing anyway.他们只是买该死的东西反正。
1340Dude, whatever it takes, 20 bucks is 20 bucks, I'm in.哥们,不管用什么,20块就是20块,我加入。
1341Yeah, puppy dog eyes, gray hair, don't care,是啊,小狗的眼睛,灰色的头发,不在乎,
1342just move on.继续前进
1343That's incredible.不可思议.
1344Okay, I wanna close out with,好吧,我想结束与,
1345I think a lot of people get overwhelmed negotiating.我想很多人都无法谈判
1346Obviously that's something that even Americans很明显,即使是美国人也是这样
1347we're not that used to.我们以前没这么习惯
1348People get scared about getting steamrolled.人们害怕被蒸发
1349What do you do in a negotiation你在谈判中做什么?
1350to start positioning yourself in a power position?开始将自己定位在权力位置上?
1351Somebody sitting here and they're like,有人坐在这里 他们喜欢,
1352I don't know, they're trying to get a raise.我不知道 他们想加薪
1353They're trying to interview for the next big job.他们试图面试 下一个大工作。
1354They're going to the next level of the game,他们要去下一关的游戏,
1355but they don't know how to get in the power position但他们不知道如何进入权力位置
1356in a negotiation.在谈判中。
1357What do you do?你们是做什么的?
1358Two things.两件事
1359First thing you just have to remember,首先,你必须记住,
1360the best negotiators, they don't talk, they translate.最好的谈判者, 他们不说话, 他们翻译。
1361I see salespeople all the time,我经常看到推销员
1362employees trying to ask for more raises.员工试图要求更多的加薪。
1363They don't know what to do.他们不知道该怎么办。
1364They don't understand their value.他们不明白自己的价值。
1365And so they just talk.所以他们只是说话。
1366They talk without saying a lot.他们没说太多话
1367The number one negotiators out there, they translate value.头号谈判者在那里, 他们翻译价值。
1368They repeat what you say back to them他们重复你对他们说的
1369and they mirror how you feel.和他们反映你的感受。
1370You can get whatever you want你可以得到你想要的东西
1371if it's the other person's idea.如果这是另一个人的主意。
1372And you do that by translating the conversation你通过翻译谈话来做到这一点
1373for somebody.为某人。
1374So that's one.所以这是一个。
1375The second thing to understand第二点是理解
1376to kind of get control negotiation以获得控制谈判
1377is you always throw the first punch.你总是打第一拳。
1378A lot of people want to stand back, right?很多人想退后,对吧?
1379No, I don't want to push.不,我不想推进。
1380I don't want to persist.我不想坚持下去。
1381You go into prison, you throw the first punch.你进监狱,你打第一拳。
1382So you ask the first question, get them talking.所以你问第一个问题,让他们说话。
1383People love hearing themselves talk, especially grown men.人们喜欢听自己说话,特别是成年男人.
1384They just love the sound of their own voice他们喜欢自己的声音
1385and they love hearing themselves talk about themselves他们喜欢听到自己在谈论自己
1386to talk themselves into decisions.以决定自己。
1387And so you start top of funnel, use the funnel technique,利用漏斗技术
1388big quick, big picture questions, right?大快,大问题,对不对?
1389So where are you from?你从哪里来?
1390What brings you here today?你今天来这干嘛?
1391How can I help you?有什么事吗?
1392What does winning look like to you?胜利对你来说是什么样子?
1393That's another great way and a great question这是另一个伟大的方式和一个伟大的问题
1394to reframe a stalled negotiation, right?重塑谈判僵局,对不对?
1395As you mirror them, you say,你照着他们的样子说
1396I totally understand why you're frustrated.我完全理解你为什么沮丧
1397I totally get it.我完全明白这一点。
1398Let's walk away.让我们走开。
1399You pull and then you say,你拉然后你说,
1400but if this were to go forward,但如果这样下去的话
1401what does winning look like to you?你觉得赢的是什么样子?
1402And then you put them in a position然后你把他们置于一个位置
1403where they get to say either,他们也可以说,
1404well, it doesn't look like anything,嗯,它看起来不是什么,
1405which is a weird way to answer a question.这回答问题的方式很奇怪
1406Or what they usually say或者他们常说的
1407is they tell you their number one fear是他们告诉你 他们的头号恐惧
1408and they give you the in to go and fix the fear.他们让你去修补恐惧
1409And that's how you do it.且道个甚么.
1410That's so good.赞曰.
1411So new episodes coming out December 5th.12月5日的新剧集来了
1412Yeah, season two, Only Manhattan,对,第二季,只有曼哈顿
1413the greatest TV show in the history of the world.世界历史上最伟大的电视剧.
1414Honestly, the trailer looks great.说实话,拖车看起来不错。
1415I'm not a big reality show girly,我不是个大真人秀女郎
1416which is not good to say to you, I guess,我想,这对你不好说,
1417but it looks fascinating.但看起来很迷人
1418And I'm excited to see you build live.我很高兴看到你做现场直播
1419Yeah, we shot Netflix shoots in real time.是啊,我们拍摄Netflix拍摄实时。
1420They give us complete creative control.他们给了我们完全的创造性控制。
1421Whoa.珃
1422And because it's not sold into syndication like cable,因为它没有像缆绳一样被卖成合成体
1423like Million Dollar Listing喜欢百万美元列表
1424was the law and order of real estate.是房地产的法律和秩序。
1425Because whether it's season three, episode five,因为是否是第三季第五集
1426or season nine, episode two,或第九季第二集, 或第二集,
1427cable TV is sold all over the world.有线电视在全世界销售.
1428Someone's gotta be able to turn on the TV,一定有人能打开电视
1429watch it and understand what's going on.观之而悟之.
1430在Netflix,你搜索。
1431It's all about search and there's interest graphs这是所有关于搜索和 有利息图表
1432and what they call taste circles.以及他们所称的品味圈。
1433So Only Manhattan is an entrepreneurial,所以只有曼哈顿是个企业家
1434aspirational, sexy taste circle.渴望,性感的味道圆圈.
1435And it's an eight hour movie, right?这是八小时的电影,对吧?
1436It八集.
1437And so what we're able to do is really craft所以我们能做的是真正的工艺
1438the wildest story without worrying最疯狂的故事 不用担心
1439that someone's gonna randomly turn on有人会随机打开
1440season two, episode five.第二季第5集 电视剧:
1441You wouldn't, you could do that.你不会,你可以做到这一点。
1442I think they did that with like bandersnatch,我认为他们这样做 与像乐队员,
1443but then it's just complicated, right?但它只是复杂,对不对?
1444Watch every episode however you want to,无论你想看什么剧集
1445这是Netflix做的实验
1446which basically was like, watch this TV show基本上就像,看这个电视节目
1447the way you would watch Law and Order.那样你才能看清法律和秩序
1448There's no narrative thread.没有叙事线索.
1449It's just what case is this episode gonna be?这集会是什么案子?
1450And Only Manhattan is unlike any reality TV show只有曼哈顿和真人秀不一样
1451I've ever seen.我见过
1452It has narrative thread.它有叙述线。
1453It has voiceover.它有声音
1454I break the fourth wall, house of cards style.我打破了第四面墙, 房子的牌型。
1455And you get to watch in real time as a company is built,你可以实时观看 公司建设,
1456more so in season two.更多在第二季是这样。
1457I think I sell an $8 million apartment this season,我想这个季节我卖了八百万的公寓
1458live while getting out of the shower.在洗澡的时候活着
1459From the negotiation towards deal done,从谈判到交易完成
1460I am butt naked to putting on my shirt我裸着屁股穿上衬衫
1461between both parties and the camera barely even cuts.在双方和相机之间 几乎没有剪断。
1462Like I've never seen anything like that before.譬如我前所未见.
1463And I think it's the evolution of the genre.我认为这是流派的进化。
1464I think people are sick and tired我觉得人们病了又累
1465of knowing what's coming next.知道接下来会发生什么
1466And Only Manhattan is the exact opposite of that.只有曼哈顿才是完全相反的
1467That's why we deadlift,所以我们才要死
1468even when you don't like it in the morning.即使你早上不喜欢
1469That's why you're up at 430.故上四百三十载.
1470Yeah.对
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