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实战练英文 | Charlie Kirk 出席的最后一场专访

字幕摘录

时间英文中文
0:00I have enjoyed being a founder and meeting other founders.我乐于成为创始人和会见其他创始人。
0:03And when I meet other founders, I love hearing their stories.当我遇见其他的创始人时, 我喜欢听到他们的故事。
0:07And I think that in every founder's story, there's something that you can glean to say,我认为在每一个创始人的故事里, 有一些东西你可以说,
0:11am I doing things as good as I could be?我是不是在尽我所能做好事?
0:13And so one of the things that I found as I met Charlie,所以我遇到查理时发现的一件事
0:17and this is the first time we've met actually in person,这是我们第一次亲自见面
0:19was that you're an entrepreneur, that you have this entrepreneurial journey你是一个企业家, 你有一个创业旅程
0:23that I don't think a lot of people would realize that I didn't even realize.我认为很多人不会意识到 我甚至没有意识到。
0:27And because I've been an entrepreneur for 28 years,因为我当了28年的企业家
0:29a little bit longer than maybe you.比你可能还要长一点
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序号英文中文
1I have enjoyed being a founder and meeting other founders.我乐于成为创始人和会见其他创始人。
2And when I meet other founders, I love hearing their stories.当我遇见其他的创始人时, 我喜欢听到他们的故事。
3And I think that in every founder's story, there's something that you can glean to say,我认为在每一个创始人的故事里, 有一些东西你可以说,
4am I doing things as good as I could be?我是不是在尽我所能做好事?
5And so one of the things that I found as I met Charlie,所以我遇到查理时发现的一件事
6and this is the first time we've met actually in person,这是我们第一次亲自见面
7was that you're an entrepreneur, that you have this entrepreneurial journey你是一个企业家, 你有一个创业旅程
8that I don't think a lot of people would realize that I didn't even realize.我认为很多人不会意识到 我甚至没有意识到。
9And because I've been an entrepreneur for 28 years,因为我当了28年的企业家
10a little bit longer than maybe you.比你可能还要长一点
11But as I've looked back at the past 28 years,但当我回顾过去28年
12I still think about the different inflection points I've had in my career我还在想我职业生涯中遇到的 不同因素
13and all the things that I learned at those different inflection points.以及我从不同处学到的一切
14You're, I think, years ahead of where I was,你,我想, 比我之前的几年,
15but I still have learned a ton from just talking to you a little bit.但我还是学到了一吨 从刚刚和你说话一点点。
16But before we jump into our entrepreneurial journey但在我们踏上创业之路之前
17and share with a room full of entrepreneurs and executives, Charlie,与一个充满企业家和高管的房间,查理,
18we're both Chicagoans.我们都是芝加哥人
19Where are you from and what's your story in Chicago?你从哪里来 你在芝加哥的故事是什么?
20I'm from Wheeling, Arlington Heights area.我来自惠灵,阿灵顿高地
21Arlington Heights, Elgin.阿灵顿高地,埃尔金。
22Yeah, so Brian's here.是的,所以布莱恩在这里。
23He's a big Vikings fan.他是维京人的粉丝
24It's just this whole thing.就是这整件事
25So it's a tough week.故周难.
26Tough week.难熬的一周。
27It was a tough week.这是一个艰难的一周。
28I think it was the last minute, right?我想这是最后一刻,对不对?
29Thanks for reminding me.谢谢你提醒我
30Yeah, yeah, yeah.对,对,对
31Listen, I'm a Bears fan in the back as well.听着,我也是熊的粉丝
32But yeah, you grew up in Chicago.但你是在芝加哥长大的
33You're not in Chicago now though, Charlie.你现在不在芝加哥了 查理
34No, in Arizona.不在亚利桑那州
35In Arizona.在亚利桑那州
36So whoever runs Hash Kitchen,所以谁经营Hash厨房,
37we have pumped a lot of money into your enterprise.我们已经把很多钱注入你的企业。
38And we'll continue to do so.我们将继续这样做。
39Great.不错
40Well run.运行。
41I didn't even know you guys had Hash Kitchen.我都不知道你们有Hash厨房
42You have these, I think these Bloody Marys that...你有这些,我想这些血腥玛丽...
43That are like this big?这么大?
44Yeah.对
45It's like you walk in, it's like half the size.就像你走进来一样,就像一半大小
46Yeah, you don't even need breakfast after that.是啊,你甚至不需要早餐 之后。
47Yeah.对
48But no, Scottsdale's in a great place.但是没有,斯科特斯代尔 在一个伟大的地方。
49We build a lot of restaurants in Scottsdale我们在斯科特代尔建了很多餐厅
50and in Arizona Air Market and it's great and Hash is great.在亚利桑那航空市场,这是伟大的,哈什是伟大的。
51But you live there, you're married.但你住在那里, 你结婚了。
52Yep, two kids.对 两个孩子
53Married and two kids.已婚和两个孩子。
54So you're doing the father figure thing and it's hard, right?所以,你做了父亲 数字的事情,这是很难的,对不对?
55It's a lot, especially as an entrepreneur, right?这是很多, 特别是作为一个企业家,对不对?
56There's practices that we have to sustain to keep it all together,有一些做法,我们必须坚持 保持这一切,
57such as honoring the Sabbath, which is really big in our family,比如纪念安息日 在我们的家族里是很大的
58just rusting for one day.只是生锈一天。
59Because as you know, working just for seven days straight,因为,你知道,工作 只是七天直,
60you'll burn yourself and your organization out if you do that.你这样做会烧死你自己和你的组织
61Yeah, it's interesting because we're in an industry是啊,这很有趣,因为我们是一个行业
62where you go seven days a week, predominantly, right?你一周去七天, 主要是,对不对?
63And there are some very big brands that have done it也有一些非常大的品牌已经做到了
64where they've taken off Sunday.他们星期天从那里起飞
65We have some brands...我们有一些品牌...
66Chick-fil-A.鸡毛蒜皮。
67Chick-fil-A, yeah.对,小妞
68And we have some brands ourselves that are off on some Sundays.我们有一些品牌自己 在一些星期天关闭。
69I actually think that we all should do what Italy does其实我觉得我们都应该像意大利那样
70and that is take the whole month of August off.整个八月都休息
71Should we do that?我们应该这样做吗?
72Who wants to do that?谁想这样做?
73Because I want to do that.因为我想这样做。
74Makes up for the whole year.一整年都是这样
75Yeah, it makes up for the whole year.是啊,它弥补了整年。
76I think we should do that.我认为我们应该这样做。
77But did you ever see yourself here though?但你见过自己在这里吗?
78Go back to when you were in Arlington Heights回到你在阿灵顿高地的时候
79and you're like, I'm going to be an entrepreneur.而你就像, 我要成为一个企业家。
80I'm going to build a thriving business,我要建立一个繁荣的生意,
81which I don't think a lot of people understand.我觉得很多人都不太懂
82You have a lot of different business events that you're doing.你有很多不同的 商务活动,你在做什么。
83And it's not just events,这不仅仅是事件,
84it's actually business investments and initiatives as well.其实也是商业投资与举措
85And that's what was surprising to me is like,这让我惊讶的是,
86you're a true full-blown entrepreneur.你是个真正的企业家
87Did you ever see yourself here?你在这里见过自己吗?
88Well, not exactly.不尽然
89It's been kind of an interesting journey.这旅程很有趣
90But no, look, I've always been someone who has been in a building stuff.但是,不,你看,我一直 一个人谁一直在建筑的东西。
91And especially whether it be brands or businesses.尤其是无论是品牌还是企业.
92And one thing I think that people don't quite grasp有件事我觉得人们不太了解
93is that we have a thousand employees.我们有一千名员工
94And what we do, we have a very successful for-profit entity,而我们所做的, 我们有一个非常成功的盈利实体,
95a very successful not-for-profit entity,一个非常成功的非营利实体,
96you know, well over $140 million in revenue now a year,一年收入超过1.4亿美元
97which in our space is a lot of money, right?在我们的空间里,什么是很多钱,对不对?
98And so, yeah, look, I love finding problems and solving them,所以,是的,你看,我喜欢找到问题 和解决问题,
99which is what an entrepreneur at its core actually is.这才是企业家的核心
100And I love building teams.我喜欢建设团队。
101I myself know my skill set.我自己也知道我的本领
102Managing is not one of them.管理不是其中之一。
103You know, managing people day to day.你知道,每天管理人们。
104But I'm really good at trying to find a vision,但我真的很擅长寻找一个愿景,
105put forward exactly how we're going to get there.提出我们如何到达那里。
106And then being kind of that life force.然后成为那种生命力。
107And as an entrepreneur,作为一个企业家,
108I find this especially with founders.我发现这一点 尤其与创始人。
109Founders are rarely good day-to-day managers.创始人很少是好的日常管理人员.
110Sometimes they are.有时候是
111But the one thing the founder has is that spark但创始人唯一有的就是火花
112and that relentless drive to go to the next location和无情的驱动 前往下一个地点
113or to the next interval.或到下一个间隔。
114And what I have found is that that is a rarity in a lot of times我发现这在很多时候都很罕见
115where sometimes my team is like,有时我的团队就像,
116Charlie, why do you keep on pushing?查理,你为什么继续推?
117It's like, that's just who I am.就像,这就是我是谁。
118It's like, we have to grow.这就像,我们必须成长。
119We have to expand.我们必须扩大。
120I'm sure, you know, same thing, same DNA.我敢肯定,你知道, 同样的事情,同样的DNA。
121And understand as founders and executives作为创始人和管理者来理解
122and as entrepreneurs,作为企业家,
123you're in a genetic rarity, literally.从字面上讲,你是在基因稀有。
124Because most of the world just kind of wants因为世界上大多数的人都希望
125to keep things the same.保持事物不变。
126And it's our job to push them and to give them the vision我们的工作就是推动他们 让他们有远见
127and to instill them exactly what success looks like.让他们知道成功是什么样子
128So I love building stuff.所以我喜欢建筑的东西。
129I have some other fun entrepreneurial stuff我还有一些有趣的企业的东西
130we're actually going to announce later this year.我们今年晚些时候会宣布
131So that's a little bit of a tease.所以,这是一点点的笑话。
132I know that you're a little bit of a developer too.我知道你也是个开发者
133You like a little bit of real estate in your development?你喜欢你开发的房地产吗?
134Land, private, you know, investments.土地,私人,你知道,投资。
135I just can't, you know, sit still.我只是不能,你知道,坐下来。
136Can't sit still.不能静坐.
137Some crypto, some also, you know.一些密码,有些,你知道的。
138Of course, everybody's got crypto.当然,每个人都有密码
139That's, trust me, I know.这,相信我,我知道。
140But I have no recommendations of any coins.但我没有任何硬币的建议。
141But no, all kidding aside though, I love the free market.但是,不,所有的玩笑 虽然,我喜欢的自由市场。
142I love actually playing and participating in it.我喜欢玩和参加
143And I also just love finding if there is problems我也喜欢找到有问题的地方
144that people need to be solved.人需要解决。
145And that's kind of been part of my life's work.这也是我一生工作的一部分
146Yeah, I feel the same as an entrepreneur是啊,我感觉和企业家一样
147over all these years too, Charlie.这么多年了,查理
148I've thought, you know, what is the spark?我想,你知道,什么是火花吗?
149I've been the founder.我是创始人
150You've been the founder of your organization.你是你组织的创始人
151And when I have invested in all these different brands当我投资了这些不同的品牌
152now with Savory, one of the things that's interesting现在与萨沃里, 有趣的事情之一
153is when we meet with a founder and the founder's like,当我们遇到一个创始人 创始人喜欢,
154well, we want to do a transaction with Savory我们想和萨沃里做交易
155and we want to go retire.我们想退休。
156We're always not, we're out.我们永远不是,我们出去了。
157And the reason why we bow out of that和为什么我们低头
158is because they are the spark.因为他们是火花。
159And I think that they're still so important我觉得他们仍然如此重要
160for that culture of that business对于这种企业的文化
161for many, many years past.很多年过去了
162Now, when the brand is thousands of units现在,当品牌是数千个单位
163and it's Chipotle, I don't think that people care这是奇波特尔,我不认为 人们关心
164as much about who the founder was.关于创始人是谁
165But when you're in the realm that all of us are in,但当你进入了我们所有人的境界
166which is call it two to 20 or a little bit beyond,它叫它2到20 或者更远一点,
167I feel like it really is important.我觉得这很重要
168That spark is interesting.这火花很有趣。
169Yeah, no, it's incredibly important.是啊,不,这很重要
170And also you as the founder and everyone in this room你也是这个房间的创始人和所有人
171that has started something or is running something,已经开始了或者正在运行着
172you have an obligation to be the hardest working person您有义务成为最困难的工作人
173in that entity and to set the tone and set the pace.并定下基调和步伐。
174Nothing collapses an organization quicker没有什么能更快地使组织崩溃
175than when either the founder during growth mode,在成长模式中,无论创始人是谁,
176now during sustained mode is different,现在持续模式不同了,
177but during growth mode, the founder is noticeably但是在成长模式下,创始人明显
178working less and putting less time in than the team.工作时间比团队少
179Yeah.对
180That is a recipe for catastrophe.这是一场灾难。
181And that happens when you get a lot of outside money当你得到很多外在的钱时, 就会这样
182sometimes into a business where the founder hasn't really有时进入一个企业 创始人还没有真正
183had to earn it and has had a ton of outside investors不得不挣钱 并拥有大量 外部投资者
184or private equity money.或私募股权。
185And they're like, oh, I'll just kind of work a nine to five,他们喜欢,哦,我只是 那种工作9到5,
186but you guys have to stay till 8 PM every night.但是你们得呆到每天晚上8点
187That creates dissension and obviously inevitable collapse.这造成了分歧和显然不可避免的崩溃。
188But also it's more than just the hours worked.但也不仅仅是工作时间
189It's the founder has this original and initial vision创始人有这个原创和初衷
190of exactly where he or she wants to see this business go他/她想看这行去的地方
191or this entity go.或这个实体去。
192And that's honestly what makes this country so unique.老实说,正是这个国家才如此独特
193I mean, I just visited South Korea and Japan我的意思是,我刚刚访问了韩国和日本
194this last weekend.上个周末
195Nice weekend trip.不错的周末旅行。
196Let's go to Tokyo.去东京.
197You know, that's easy to get to.你知道,这是容易得到的。
198There's so many beautiful things about those countries.这些国家有很多美丽的东西。
199They're clean, they're orderly, they're polite.其性清廉,有秩序,有礼貌.
200But honestly, they don't understand但说实话,他们不明白
201the word entrepreneur at all.企业主这个词。
202No.没有
203I was trying to explain it to them.我想向他们解释一下
204They're like, well, what do you mean?他们就像,嗯,你是什么意思?
205You start different businesses.你开始不同的生意。
206In their culture, you do a job, you do it for 30 years,在他们的文化中,你做一个工作,你做它30年,
207you do it super well, and that is your duty.你做得很好,这是你的职责
208And by the way, it's incredibly appealing in a lot of ways,顺便说一下,这在很多方面都是令人难以置信的吸引力,
209but there is a dynamism that's missing, right?但还缺少活力,对吧?
210There's kind of this energy and this uniqueness有一种这种能量和这种独特性
211that we have in this country.我们拥有的国家。
212And you go to continental Europe right now,你现在去欧洲大陆
213which is actually economically not done very well但实际上经济表现不好
214last 15 years and we've done very well considerably.15年来,我们做得很好
215Entrepreneurship is largely dying across continental Europe,整个欧洲大陆的企业家精神正在消亡
216right?对吧?
217Maybe if you have like one restaurant,如果你有一个餐厅,
218maybe if you have like one brand,如果你有一个品牌,
219but this idea of scaling and pushing and like但是,这个想法 规模和推 喜欢
220the Italian tax code cannot grasp the idea意大利税法不能理解这个想法
221of losing money to grow a business.失去钱来发展企业
222Like it's an income.如是收入.
223They're like, wait, what do you mean?他们就像,等等,你是什么意思?
224You're going to lose money.你会失去钱的
225Like businesses only exist to make money.就像企业的存在只是为了赚钱。
226Well, no, you're going to lose it to boost the valuation.哦,不,你会失去它来提升估价。
227To then grow it.然后生长它。
228And to grow it.而为种之.
229And the point being is that we as entrepreneurs,重点是我们作为企业家,
230everyone in this room, I think it's one of the things这个房间里的每一个人, 我认为这是其中之一
231that makes this country so exceptional and important使这个国家如此非凡和重要
232because it creates new wealth.因为它创造新的财富。
233It's new risk in the marketplace.这是市场上的新风险。
234And it delivers for the consumer, the customer它为消费者,客户提供
235and the citizen new ideas, better products.和公民的新想法,更好的产品。
236And it's that constant competition is always refining us不断的竞争总是在改造我们
237towards a better version of success.争取更好的成功
238Yeah, I agree with that.是的,我同意这一点。
239I was going to say, I will speak for everybody in the room.我本来想说 我会为房间里的每个人说话
240I think that we would like some employees我想我们需要一些员工
241to just work for a year.仅仅工作一年。
242Would we like just one year straight我们想要一年的直线
243with like every employee that works?和每个上班的员工一样?
244Oh, that'd be great.哦,这将是伟大的。
245You want the Japanese bus driver who's been there你要找那个去过的日本公交司机
246since he was 23, wears a full suit and tie从他23岁起 就穿整身西装和领带
247with white gloves and he's like 81 and he's been doing it.带着白手套,他像81 而且他一直在这样做。
248He's like, yes, thank you so much.他喜欢,是的,非常感谢。
249That would be so great at one of your brands, right?在你的品牌里会很棒吧?
250Not the three month turnover.不是三个月的营业额
251Like I want to go find myself in a trailer in Alaska.就像我想在阿拉斯加的拖车里找到自己
252That's right.没错
253I've never heard that one.我从来没有听说过这个。
254I think as entrepreneur and I could answer this too,我想作为企业家,我可以回答这个问题,
255but I really want to get your take on this.但我真的想得到你的承担。
256But what is the biggest sacrifice但最大的牺牲是什么?
257that you had underestimated being an entrepreneur?你低估了创业者的身份?
258I know mine.我认识我的
259This is so cliche.这太老套了
260So I apologize guys, like every one of these.所以,我道歉的家伙, 像所有这些。
261But honestly, repetition is the soul of memory.但说实话,重复是记忆的灵魂。
262But if you want to be a good entrepreneur,但如果你想成为一个好企业家
263I learned this like five or six years ago,我五六年前就学会了
264you have to be so clear on how you spend your time你必须要这么清楚 你如何度过你的时间
265and your time really is your most valuable resource.你的时间真的是你最宝贵的资源
266And that, I mean, I manage my day down这,我的意思是,我管理我的一天下来
267to the five or six minute interval, right?5或6分钟间隔,对不对?
268It's okay.没关系。
269I'll be able to do that call我可以打这个电话
270and this is how long it takes to go into the car.上车要花多长时间
271And that, especially when you are in growth mode,而且,特别是当你在成长模式,
272which you and I are constantly in growth mode,你和我在生长过程中,
273we know nothing but growth.我们只知道增长。
274And that's the other thing as an entrepreneur还有一件事,作为一个企业家
275that I had to learn the hard way,我不得不学习艰难的方式,
276know your nature, know what you're really good at.知道你的本性, 知道你真正擅长什么。
277So I always ask my team, I say,所以我总是问我的团队, 我说,
278does this meeting require patience?本次会议需要耐心吗?
279And the answer is yes.且答为是.
280I'm like, I'm probably not a good person我可能不是一个好人
281for that meeting actually.其实是那次会议的
282Like I will delegate that, right?就像我会授权,对不对?
283Unless it's absolutely necessary.除非是绝对必要的
284If it's like a long drawn out like HR meeting,如果它像一个长长的引出 像HR会议,
285like I could delegate that.就像我可以授权那样
286But if that meeting requires like quick, decisive action,但如果那次会议需要迅速果断的行动
287vision casting, problem solving, bring me in.幻影 解决问题 带我进来
288So you have to know your nature所以你必须了解你的本性
289and every entrepreneur is different.每个企业家都是不同的
290By the way, some people in this room顺便说一句,这房间里有些人
291might be entrepreneurs that are gifted with patience.也许是有耐心的企业家
292I'm not one of those.我不是那种人,我不是那种人
293Right, exactly.没错
294I'm kind of like, okay, what's next?我有点像,好吧,接下来是什么?
295Like you get to the point.碞钩弧ê妓
296And so I know my demerits and I know my faults所以我知道我的缺点和我的过失
297and knowing your nature is incredibly important.知道你的本性是极为重要的
298And that goes with time as well,时间也一样
299which is I find that if I'm enjoying something,我发现如果我喜欢的东西,
300I will spend like endless amounts of time我会花很多时间
301and my day will be completely derailed.我的日子将完全脱轨。
302So I have to try to put on very strict limits.所以我必须尝试施加非常严格的限制。
303And then as an entrepreneur,然后作为一个企业家,
304you have to obviously have very strong spiritual health,很明显,你必须有 非常强烈的精神健康,
305whatever that is in your life,无论你的生活是什么
306very strong, obviously mental health,非常强壮,明显是精神健康
307connection and relational health,联系和关系健康;
308and then physical health.然后身体健康。
309I think I see far too many entrepreneurs.我想我看到太多企业家了
310I could list five in my life that I know我可以列出我生命中的五个
311that just completely forsake the physical health完全放弃身体健康
312when they're in growth mode, right?当它们处于生长模式,对不对?
313They're eating terribly.他们吃得很饱
314They're not sleeping.他们不睡觉。
315They're not exercising.他们没有锻炼。
316They'll get to it later.晚点再谈
317That's what they think.这是他们的想法。
318Yeah, they'll get to it later.是啊,他们会得到它以后。
319And when you're young, that's correct.当你年轻的时候,这是正确的。
320But I actually would make an argument.但我真的会吵架
321Not only is it bad for you, obviously health-wise,不仅对你不好,显然健康
322but like it actually makes you harder to run that business但就像它实际上 让你更难经营的业务
323and grow that business.并发展这一行。
324I think that people that are properly prioritizing sleep我认为,人们 正确的优先睡眠
325and properly prioritizing diet适当确定饮食的优先次序
326are actually better founders and better entrepreneurs.事实上是更好的创始人和更好的企业家。
327But anyway, going back, time management,但无论如何,回去,时间管理,
328I find what separates the good from the great entrepreneur我发现什么能把好和伟大的企业家分开
329is someone that is able to meticulously是一个能仔细地
330be able to manage their time.能够管理他们的时间。
331You know, I was able to spend a lot of time你知道,我花了很多时间
332with Elon Musk, you know, a year ago,一年前跟伊隆・穆斯克
333and regardless of your opinions of him,不管你对他的看法如何
334he's a phenomenal entrepreneur, right?他是一个惊人的企业家,对不对?
335Unbelievable founder, like undoubtedly and arguably, right?难以置信的创始人, 就像毫无疑问和可以说,对不对?
336And he's so clear on his time management他对时间管理这么清楚
337that he actually handles it himself.他自己处理的
338I couldn't do that,我不能这样做,
339but like he can't even handle the bureaucracy但好像他连官僚机构都处理不了
340of having like an executive assistant at times.有时会像执行助理一样
341He's like, nope, I know exactly how much time他就像,没有,我知道 确切的时间
342I must spend on a certain thing,我必须花在某个东西上,
343and I will be kind of the guardian of that.我将是一个守护者。
344And you think about it, like time is你想想,就像时间一样
345the equally distributed resource平均分配的资源
346that we have to always be guardians of.我们必须永远是守护者。
347I got to be honest, I don't know how he does that老实说 我不知道他怎么做到的
348because I could not live without.因为我不能没有。
349I couldn't either, no.我也不能,没有。
350My mind goes in 50 different directions.我的思想在50个不同的方向。
351Like, go here, go there, do this.喜欢,去这里,去那里,做到这一点。
352It's just, you know, I couldn't possibly do that.只是,你知道, 我不可能做到这一点。
353So being an entrepreneur,所以作为一个企业家,
354what is the biggest reward so far for you?你最大的报酬是什么?
355What have you enjoyed the most?你最喜欢什么?
356Look, we've been incredibly successful financially,听着,我们在财政上非常成功
357and I'm super blessed by that.我被它所赐福
358Our podcast is doing really well.我们的播客做得很好。
359Our radio show, our social media, it's not the money.我们的广播节目,我们的社交媒体, 这不是钱。
360Honestly, it's the journey.说实话,这是旅程。
361I know that sounds like so cliche,我知道这听起来很陈词滥调
362like put that on a bumper sticker,就像贴在保险杠贴纸上
363but it's the memories that we've created,但我们创造的记忆
364kind of the, can you believe how far we've come?那种,你能相信 我们已经走了多远?
365Also, I did a lot of thinking about this last year,还有,去年我考虑了很多
366like what is it that really drives me?喜欢它是什么真正驱动我?
367I love solving complex problems我喜欢解决复杂的问题
368and doing the things that people say做别人说的话
369they can't actually be solved.他们实际上无法解决。
370I'm sure you're very similar in that way,我敢肯定,你非常相似 这样,
371which is like, okay,这就像,好吧,
372people say that you can't have this kind of a restaurant人们说你不能有这种餐馆
373or you can't have this kind of thing.或者你不能有这种东西。
374Like, well, maybe you can, is there a better?比如,嗯,也许你可以, 有更好的?
375And that is what an entrepreneur at its core这就是企业家的核心
376is a problem solver against the tide.是个能解决潮流问题的方法
377That's what it is.就是这样
378Yeah, it is.是的,这是。
379Because again, if it was simple,因为如果很简单的话
380there would be no reason for entrepreneurs.创业者没有理由。
381Entrepreneurs are people that, you know,企业家是人,你知道,
382quit companies while they might be ascending当公司升职时退出公司
383or they're putting out a second mortgage on their home要不然他们要再抵押一次
384or they're diving into savings or liquidating their 401k.或者他们潜入储蓄或清算他们的401k。
385And I think there's really something admirable我觉得真的有些东西值得钦佩
386about that kind of ambition.关于那种野心。
387It makes the world a better place这让世界变得更美好
388and so the greatest reward I'd have to say所以我不得不说最大的报酬
389is just seeing the journey只是在看旅程
390and seeing obviously some of the lives并且明显地看到一些生命
391impacted along the way.影响沿途。
392Yeah, I agree with that and I will say this.是的,我同意,我会说这个。
393I've been fortunate enough to,我很幸运
394Charlie, as an entrepreneur,查理,作为一个企业家,
395to go through some cycles经历一些循环
396where I've built a business, sold it,在那里我建立了一个企业,卖了它,
397built a business, sold it.建了一个企业,卖了它。
398And people have always asked me before,人们总是问我,
399like, what's been the best part?喜欢,什么是最好的部分?
400And I've said, honestly, it is a journey.我说,说实话,这是一个旅程。
401So I had the bumper sticker way before you,所以我有保险杠贴贴在你之前,
402just so you know.只是让你知道。
403And in my mind, I thought, you know,在我的脑海里,我想,你知道,
404I was always excited.我一直很兴奋
405Growing up in Chicago,在芝加哥长大,
406I always had, like, this poster in my room我房间里总是有张海报
407and it was a picture of a Ferrari.这是一张法拉利的照片
408And I just remember, like, man,我只记得,就像,男人,
409one of these days, Charlie,有朝一日,查理,我说
410I'm going to make enough to buy a Ferrari.我要赚够买辆法拉利
411And I remember when I bought my first Ferrari,我记得我买了我的第一个法拉利
412having an exit,有个出口,
413and I think a lot of people here我想这里有很多人
414that do know me a little bit know that I'm a car guy.知道我是个车手
415And I remember getting in, I'm like,我记得进来,我说,
416this is so cool, right?这太酷了吧?
417First day, I've made it.第一天,我来了。
418And the second day was like, that's pretty cool.第二天就好像,这很酷
419And then like two weeks later, I'm like, totally cool.两周后,我完全冷静
420A month later, Charlie, I was like, it's a car.一个月后,查理,我说,这是辆车。
421And it was so wild to me对我来说太野了
422how anticlimactic and fast that was.这是多么惊人和快速。
423And so when you say journey,所以当你说旅途,
424I have a good friend,我有个好朋友
425and I think many of you have met her today,我想你们很多人今天都见过她
426but she just went through a business sale as well.但她也刚刚经历了一笔生意
427And she's like, man, I'm reminiscing她就像,伙计,我想起
428the last 25 years of building my business.我过去25年的生意
429And I feel like I appreciate more我觉得我更感谢
430the journey of having gotten here来到这里的旅程
431than actually have gotten here to where I sold.而不是真正来到这里 我卖的地方。
432And you need to enjoy every day, then.那你每天都需要享受着
433Because the reward is actually the process.因为奖励实际上是过程。
434It's the process of solving problems.这是解决问题的过程。
435And there's a reason why you're on your third fund, Andrew,你加入第三个基金是有原因的 安德鲁
436because after your second or first, second one, like,因为在你第二次或第一次,第二次,喜欢,
437okay, fine, you can go retire.好吧,好吧,你可以走了退休。
438Like, okay, that's not what life's about.就像,好吧,这不是 生活是什么。
439It's about value creation.在于价值创造.
440It's about pouring into people.是为灌顶众生.
441It's about making people's lives better.是为令众生得安乐.
442And I think that's always lost我认为这是永远迷失
443because the outside world that is anti-entrepreneur因为外面的世界是反企业家的
444or at least value-neutral entrepreneur,或至少是价值中立的企业家,
445they're like, oh, it's all about the money.他们喜欢,哦,这是所有的钱。
446I mean, look, yeah, that's a way to kind of token.我的意思是,你看,是的,这是一种 一种象征性的方式。
447It's part of it.其属也.
448It's a way to tokenize and measure your success, obviously.很明显,这是衡量你成功的方法
449No one here should be against it.这里没有人会反对的
450But we would all say that it's about the team, too.但是我们都会说,这是关于球队的。
451I mean, I look at my team.我的意思是,我看我的团队。
452I'm like, I'll go to war with these guys.我要跟这些人开战
453I'm sure you feel the same, right?我敢肯定,你感觉相同,对不对?
454For sure, absolutely.当然,绝对。
455Put me up against any other competitor让我面对其他竞争者
456and we will crush you我们会粉碎你
457because we've been through so much together.因为我们一起经历了这么多
458That's right.没错
459You galvanize as a team.你激励作为一个团队。
460Yes, exactly.没错
461And the memories that are created和创造的记忆
462and the connectivity, right?还有连通性,对吧?
463That's what life is really about.人生就是这样
464At its core, it's about relationships.其核心在于关系.
465And that's what, as an entrepreneur,这就是,作为一个企业家,
466it's like you don't want to be a lonely entrepreneur.就像你不想成为孤独的企业家一样
467I learned that.我知道这一点。
468You want people around you.你想要身边的人。
469In fact, if you are a lonely entrepreneur,事实上 如果你是个孤独的企业家
470it's like probably won't work very well, honestly,这就像可能不会 非常好,说实话,
471unless you're an incredible whiz kid engineer除非你是个了不起的工程师
472that has a gizmo better than anybody else.这比任何人都好
473But you guys, largely in the restaurant space,但你们,主要是在餐厅里
474are in the relationship business.在关系业务。
475That is.没错
476We are in that business.我们在做这个生意。
477It's tight margins.边际紧.
478It's knowing customers' names.它知道顾客的名字。
479It's knowing your employees.它知道你的员工。
480You have a tough day, bad day.日子不好过,日子不好过
481You're going through divorce你们要离婚了
482and someone just break up with you.然后有人就跟你分手了 说吧
483Like, that's what it's all about, right?喜欢,这就是它的一切,对不对?
484And it's not just about maximizing the bottom line,这不仅仅是关于 最大化底线,
485which, of course, is part of it.当然,这是其中的一部分。
486But I bet everyone in this room would agree但我敢打赌,在这个房间里的每个人都会同意
487that what is the most precious thing you have?你最珍贵的东西是什么?
488It's the team.这是团队。
489It's the human beings that actually make it happen.是众生实际成就.
490100%.百分百的 百分百的 百分百的
491So moving forward to building a lasting brand, OK?因此,前进 建立一个持久的品牌,好吗?
492So all of us are trying to build brand.因此,我们所有人都在努力打造品牌。
493We're trying to tell stories.我们试图讲故事。
494We're trying to get you and your family,我们试图得到你和你的家人,
495Charlie, to come to our restaurants.查理,来我们的餐馆。
496You've been successful so far.你已经成功到现在为止。
497OK, good.好吧,不错。
498Good, good.不错,很好。
499But we want you to keep coming back.但我们希望你继续回来
500And so how do you build a lasting brand?那么,你如何建立一个持久的品牌?
501What are the table stakes for building大楼的台基是什么?
502a lasting brand in your mind?你脑子里有一个持久的品牌?
503So I'm trying to think of how to apply it towards restaurants.所以我想把它应用于餐馆。
504So I'll just probably broaden it.所以,我可能只是扩大它。
505And you guys, yeah.还有你们
506I mean, look, first of all, don't overcomplicate it.我的意思是,听着,首先, 不要过于复杂。
507别做Cracker Barrel。
508That would be my first piece of advice.这将是我的第一个建议。
509So if you have a brand that everyone liked, don't change it, right?所以,如果你有一个大家都喜欢的品牌, 不要改变它,对不对?
510So please don't change Hash Kitchen.所以请不要改变Hash厨房。
511Yeah, we're not going to change it.是啊,我们不会改变它。
512It works too well.工作太顺利了
513So don't do that.故别.
514But honestly, when it comes to a brand, it has to be something.但老实说,当它涉及到一个品牌, 它必须是某种东西。
515And I'm constantly trying to build brands.并不断努力打造品牌.
516It has to have a missional statement as to why or what you are doing,它必须有一个传教声明 关于你为什么或在做什么,
517especially when you're trying to have employees,特别是当你想要有员工的时候
518that it's not going to just be enough as a job.它不会只是 足够作为一个工作。
519They want to feel as if they're part of something他们想感觉自己是某事的一部分
520and they're building something.他们正在建造一些东西。
521That's something that's really changed the last 30 or 40 years,过去的三四十年里 事情真的改变了
522especially when you're adding kind of younger employees.特别是你加入年轻员工的时候
523But look, the cliché stuff, you know, building on social media,但是,你看,陈词滥调的东西, 你知道,在社交媒体上,
524building on digital media, all that stuff matters.在数字媒体上,所有的东西都很重要。
525But even beyond that, like building a brand that will last但更何况,就像打造一个能持续品牌
526and that will be durable,将永居其中,
527it needs to be connected towards the founder's energy and vision.它需要与创始人的能量和远见联系起来。
528And sometimes, honestly, if you're at like a couple dozen locations,有时候,老实说,如果你在 像几十个地点,
529it's okay if the founder is associated with that brand.如果创始人和那个品牌有关 也没关系
530If I think about the local restaurants that are not scaled,如果我想到那些没有缩放的地方餐馆
531I know the owner of those restaurants.我知道那些餐馆的老板
532Yeah, you do.是的,你这样做。
533And I go to them because I'm treated well.我去找他们是因为我受到很好的待遇
534And I know that he's in the kitchen constantly hawking the quality.而且我知道他在厨房里 不停地追求质量
535And it's definitionally like not just corporatized.并且它的定义是像 不只是企业化。
536And so when you're trying to build a brand,所以当你试图建立一个品牌,
537one of the hardest things for an entrepreneur,对企业家来说,这是一件最难的事
538and we have not done this successfully yet,而我们还没有成功做到这一点,
539is separating the brand from the founder.将品牌与创始人分开
540It's very, very hard.这是非常,非常困难。
541I'm not convinced you have to do that, though.但我不相信你必须这么做
542No, I don't think so either.不,我也不这么认为。
543Right?对吧?
544I mean, maybe again, like you get to a Chipotle, to your point,我的意思是,也许再次, 就像你得到的Chipotle, 对你的观点,
545or you get to an In-N-Out burger, like, okay, eventually.或者你得到一个in -N -out汉堡, 像,好吧,最终。
546But honestly, I would argue it kind of happens naturally at that point.但老实说,我认为这是自然发生的。
547Yeah, it does.没错
548But I don't think like the kind of doctrinaire corporate approach is,但我不认为那种 理论家公司的方法是,
549well, you know, I'm a private equity investor,嗯,你知道,我是一个私募股权投资者,
550and we're investing in this restaurant,我们投资在这个餐厅,
551and we need to make sure it's not too reliant on the founder.我们需要确保它不会太依赖创始人。
552I get that.我懂了,我懂你说什么 I get that.
553But honestly, I don't think that's necessary.但老实说,我觉得没有必要
554I don't either.我也一样
555In fact, I think it actually might be unhealthy事实上,我觉得这实际上可能不健康
556if that entrepreneur is the face on social media,如果那个企业家是社交媒体的面孔
557is the one that could best describe it,这是最能描述它,
558that can best sell it to investors and to bankers and to future customers.最好把它卖给投资者、银行家和未来的客户。
559Right?对吧?
560And so I think that there is an inescapable bond所以我认为有不可回避的纽带
561between the entrepreneur and the brand企业家与品牌之间
562that I think that far too often the experts in the corporate world我认为,很多时候 公司的专家
563want to try to separate.想试着分开
564And I actually don't think that should happen as much.我其实不认为应该发生那么多。
565I agree.и種
566So in building a brand then too, let's go a little further with that.因此,在建立品牌的时候,我们再进一步。
567And that is, in our industry, we love having someone like Ovation,也就是说 在我们的行业里 我们喜欢有像Ovation这样的人
568they're here, they're one of our tech partners,他们在这里, 他们是我们的技术伙伴之一,
569and we get feedback immediately.我们马上得到反馈
570So you go into a Hash Kitchen,所以,你进入一个哈什厨房,
571or into any of our counterparts here at the restaurants,或我们这里的餐馆里的任何同事,
572and you leave and you're like,你离开,你喜欢,
573oh, this wasn't really good.哦,这是不好的。
574And you hit, oh, it wasn't a good experience.你打,哦,这不是一个很好的经验。
575Or you get people to throw comments on Yelp,或者你让人们对Yelp发表评论
576or you get people to go out或者让人出去
577and start talking negatively about you in the industry.开始负面地谈论你在这个行业。
578It's hard for us because we're trying to build a brand, Charlie.对我们来说这很难 因为我们在努力打造一个品牌 查理
579And so how have you,你怎么样?
580because I'm sure that you've received some of this in your business as well.我敢肯定,你得到了一些 这一点在你的生意。
581I have no haters.我没有仇恨者。
582No, no.没有,没有。
583None of us do.我们没有人知道。
584We're all here perfect.我们都在这里完美。
585We have no haters, no criticism.我们没有仇恨者,没有批评。
586Nothing but supporters.除了支持者,别无他法。
587How do we all learn from taking opposition and criticism?我们如何从反对和批评中吸取教训?
588Actually, I have a quick question for you.其实,我有个问题要问你
589No, ask me.不,问我。
590How seriously do you guys take Yelp and all that?你们对Yelp和这一切有多认真?
591As a customer, you never know,作为一个顾客,你永远不会知道,
592because I write these screeds against some of these restaurants,因为我写这些杂碎 与一些这些餐馆,
593not Sicilian Butcher.而不是西西里屠夫。
594But how seriously do you guys take that?但你们有多认真?
595I think that it is a lagging indicator that we're doing, not leading.我认为这是一个落后的指标 我们正在做,而不是领导。
596I do think it's something that we look at because we have to.我确实认为,这是我们所看到的,因为我们不得不这样做。
597There's not a lot of different ways to know how you're doing.知法无量无边.
598I feel like all of us,我觉得像我们所有人,
599and maybe I can't see a lot of you guys, by the way,顺便说一句,也许我看不见你们这么多人
600just like the first two rows,就像前两排一样
601but how many of you guys in here rely on Google more than Yelp?你们有多少人比耶尔普更依赖谷歌?
602You see the hands.汝等见手.
603所以Google也许更多。
604I think Yelp, I think we all think that it's actually a hidden mafia somewhere我想Yelp,我想我们都认为 其实是一个隐藏的黑手党某处。
605and that they just want the negative.他们只想要负数
606And so I think...所以我觉得...
607I also think there's some fake stuff on Yelp.我也觉得Yelp上有些假东西
608I don't know.师曰.
609I think we would all agree with that, too.我想我们都同意这一点。
610Do you think your competitors are planting bad comments?你觉得你的竞争者会发表坏评论吗?
611I think that's what we've wondered, right?我想这就是我们想知道的 对吧?
612I think I want to get to the bottom of it.我想说清楚
613Yeah, we want to get to the bottom.是啊,我们想得到底部。
614Once you get to the bottom of it, let us all know.你一查清楚就通知我们
615We want to know.我们想知道。
616But either way, it's important for us.但无论哪种方式, 这对我们很重要。
617And so you're right.所以你是对的
618Like you get, as founders, as Savory and our team,就像你得到,作为创始人, 作为萨沃里和我们的团队,
619people having bad experience after bad experience,有过糟糕经历的人
620it's good to see that and go,很高兴看到这个然后走
621we need to address this, this and this within the business.我们需要解决这个问题, 这个问题和这个问题在企业内部。
622But how do you take it?但是,你怎么样?
623And then just as a team, too,然后作为一个团队,太,
624not let it melt you down and turn that opposition or criticism into a struggle.而不是让它融化你 将反对或批评变成斗争。
625Look, first of all, all feedback is an opportunity to get better, right?听着,首先,所有的反馈 是一个更好的机会,对不对?
626And at least in my business and what I do,至少在我的生意和我所做的
627anytime someone has negative feedback,每当有人得到负面反馈,
628I personally see it through to make sure that it's addressed.我个人看穿它 以确保它解决。
629And I do it aggressively.我这样做很激烈。
630I do it really fast.我动作真快
631And I do it involving the parties and the actors that were responsible.我这样做涉及到各方和负责的行为者。
632So it's a learning lesson.故曰学问.
633So it never happens again, right?所以,它永远不会再发生,对不对?
634So we run these big events, 20,000 people show up.因此,我们管理着这些大事件, 20,000人出现。
635It's the biggest events.这是最大的事件。
636We've won in Phoenix.我们在凤凰城赢了
637And if someone has a bad experience, I go straight to the events director.如果有人有不好的经验, 我直接去 事件导演。
638I say, what is this reason of this?我说,这是为什么?
639Like, why did it happen?为什么?
640You're going to refund the money and we're going to make sure it never happens again.你要退钱 我们要保证不会再发生
641So it then becomes a standard operating procedure improvement,因此,它成为一个标准操作程序的改进,
642not just like, hey, can you make sure this is handled?不只是喜欢,嘿, 你能确保这是处理?
643And sometimes it turns out that person is wacky有时候发现那个人是疯子
644and they are finding something wrong.他们发现有问题
645You've all experienced this as restaurant owners and operators.你们作为餐厅老板和经营者 都经历过这种事
646Somebody is just looking for something wrong and the pancakes were perfect有人找错人了 煎饼很完美
647and they're still looking for something, right?他们还在找什么,对吧?
648And they weren't perfect enough.他们不够完美
649But you can tell, this is what's really important.但你能看出来 这才是最重要的
650You guys have a good antenna as founders,你们有很好的天线 作为创始人,
651a legitimate piece of feedback and an illegitimate piece of feedback, right?合法的反馈 和非法的反馈,对不对?
652And that one, that legitimate piece of feedback comes through.而那一个, 合法的反馈部分通过。
653You need to personally usher that through the process because it's easy你需要亲自通过这个过程 来引导它 因为很简单
654to just delegate it and be like, oh, you know, that's just an outlier.只是授权它, 和像, 哦,你知道,这只是一个外线。
655But think about it.但想着.
656If one out of a hundred people are not going to return如果一百人中有一人不会回来
657and you scale that over a course of five years, guys, that's your margins, right?5年时间里,你们可以扩大范围,对吧?
658Yeah.对
659Especially in the restaurant business, right?特别是餐馆生意 对吧?
660The restaurant business is built on recurring customers over periods of time.餐馆业务以一段时间内经常出现的客户为基础。
661It's very much on the returning customers.归来客甚多.
662So for us, it's not dissimilar, right?因此,对我们来说,它并不不同,对不对?
663We run these events.我们负责这些活动。
664If 20,000 became 17,000, that's a big deal for it.如果2万变成1万7千,那就大了.
665That's a big deal, right?这很重要,对吧?
666That kind of eats away at the margins and the core of what we do.那种东西会吞噬我们的边缘和核心
667So as far as like sustaining the brand, though, you want to try to be ahead of it, right?就维持品牌而言,你还是想超越它,对吧?
668And this is where I think founders and entrepreneurs should never be disconnected我觉得这里的创始人和企业家 不应该被切断
669from the lived experience of what you are trying to actually present forward.从你所展示的 真实经验来看
670And so that means you guys should continually make sure you are eating也就是说你们应该继续确保你们在吃东西
671the food that you are serving to make sure that it's still good.你提供的食物 确保它仍然很好。
672It's the greatest way to do it.最胜法门.
673I'm sure you teach your entrepreneurs and your managers all the time.我敢肯定,你总是教 你的企业家和你的经理。
674And I eat at all of my restaurants.我在所有的餐厅吃。
675How do I apply this to my life or to us?我该怎么用这个来对待我的生活还是对我们?
676I make our event managers go as attendees to our own events for a couple hours.我让我们的活动经理 作为参与者 参加我们自己的活动 几个小时。
677Go sit in the chair.去坐着吧
678Is the audio good?声音好听吗?
679Is the acoustics good?音响好吗?
680Are they getting into the room quickly?他们快进房间了吗?
681Is it too hot?太热了吗?
682All of it.所有一切众生.
683You have to go through that kind of lived experience.你必须经历那种活的经验。
684And we do surveys.我们做调查。
685We do feedback.我们做反馈。
686But all that, I think, is a bunch of rubbish, honestly.但是,我认为,这一切是一堆垃圾,说实话。
687Nothing gets close to the actual like tangible living through没有什么比实际生活更接近
688sitting in the booth at the restaurant.坐在餐厅的摊位上
689And then, yeah, I'll just repeat what I said.然后,是的,我只是重复我说的话。
690It is very tempting.它非常诱人。
691And I go through this all the time as a founder, as an entrepreneur,我作为创始人 企业家 经常经历这些
692when I receive negative feedback to do two things.当我收到负面的反馈 做两件事。
693To either take it personally or to dismiss it.要不就当真,要不就当真
694It took time for me to be like, look, great opportunity to be better.我花了点时间才能好起来
695That's not natural.这不自然
696Because you get defensive.因为你有防守能力
697Like, what do you mean you didn't like the Bloody Mary, right?你说你不喜欢血腥玛丽是什么意思?
698Okay, let me think about this as a way we do it.好吧,让我考虑一下,我们这样做。
699And then you can use prudence to be able to navigate.然后,你可以使用谨慎 能够导航。
700Yeah, that's actually a very powerful one.是啊,这其实是一个非常强大的一个。
701That is, you got to go through probably some exercises to get there.也就是说,你必须经历一些 练习才能到达那里。
702It takes time.这需要时间。
703It takes mentorship.它需要导师。
704And that's, again, going from good to great.这又是从好到好
705Yeah, it is.是的,这是。
706Good to great.不错
707You look at feedback as an opportunity to upgrade and to turbocharge.你将反馈视为升级和涡轮增压的机会。
708Not just to either get bitter or to dismiss and act as if nothing is wrong.不仅仅是苦恼或解雇 并表现得好像没什么不对
709That's right.没错
710Even though the statement, I got to be honest, feedback is a gift.尽管声明,我必须诚实,反馈是一种天赋.
711I know it is.我知道这是。
712But when someone says that to me, I want to punch them out.但是,当有人对我说, 我想打他们出来。
713But not all feedback is.但并非所有的反馈都是。
714You have to use prudence and wisdom to know like,你要用谨慎和智慧来知道...
715okay, this is just a person that literally complains for a living, right?好吧,这只是一个人 字面上抱怨生活,对不对?
716They want a free meal.他们想要免费的晚餐。
717They want a free airline ticket.他们想要一张免费机票。
718But there's also, you could tell somebody that writes like a very thoughtful letter.但是,还有,你可以告诉某人 谁写得像一个非常周到的信。
719You know, I was ignored a couple of times, this and that.你知道,我被忽略了几次, 这个和那个。
720Like, okay, you know, this is something that we need to take care of for sure.像,好吧,你知道,这是 事情我们需要处理 确定。
721So last few questions here.最后几个问题
722Appreciate the time.感谢时间。
723Lessons from leading employees.领导员工的教训.
724I mean, you have over a thousand Gen Zs.我的意思是,你有一千多个源Z。
725We employ a lot of Gen Zs too.我们雇用了很多Gen Zs。
726I could teach a master class on that.我可以教主课
727Okay.摆
728Well, tell us a two-minute master class on just teaching and leading those Gen Zs.那么,告诉我们一个两分钟的硕士课程 仅仅教学和领导这些基因Z。
729If in the ideal world, you have a clear set of articulated values for your company如果在理想的世界里,你拥有一套清晰的 清晰的价值观为你的公司
730that is no more than one page, maybe two pages.这不超过一页,也许两页。
731And in the onboarding process of onboarding a Gen Zer,在登机过程中 登上Gen Zer,
732you not just recite it, you get buy-in as to what those values are.你不只是背诵它, 你得到买入 这些价值是什么。
733We show up on time around here.我们在这里准时出现
734We tell the truth.我们说实话。
735We don't blame people for our problems, right?我们不怪人 我们的问题,对不对?
736We always try to find a way to make things better, right?我们总是想办法让事情变得更好 对吧?
737You do not bring your personal life into the workplace, right?你不能把个人生活带进工作场所,对吧?
738B,op也.
739While you are onboarding them, you don't just do it.你上船的时候 不只是这样
740You say, hey, do you have any problem with this?你说,嘿,你有什么问题吗?
741Tell me your feedback.告诉我你的反馈
742You involve them in that value process.你让他们参与这个价值过程。
743You get them to co-sign it, not just in some procedural way,你让他们共同签署, 不只是在某种程序上,
744but to have them have real buy-in.但让他们有真正的买入。
745Why does that matter?这有什么关系?
746You have now established a standard of conduct that when they break it,你现在确立了一个行为标准 当他们打破它,
747like, hey guys, remember in that onboarding three months ago,像,嘿,伙计们, 记得在船上 三个月前,
748you said you're not going to bring your personal life into business?你说你不会把你的私生活带进生意?
749Well, you just did that.好吧,你刚刚这样做。
750So let's talk about why you did that.所以,让我们谈谈你这样做的原因。
751You need to live up to the standard.须达标准.
752This has probably always been true in corporate life.这在公司生活中可能一直如此。
753It is so enormously important for Gen Z,这对Gen Z来说非常重要
754because they have a tendency to try to make…因为他们有尝试...
755There's no, like, work-life separation.工作与生活之间没有分离
756And they also will cry in justice sometimes for something that you think他们也会在正义中哭泣 有时你认为的东西
757is a normal operating corporate business practice是正常运营的企业业务做法
758that they need to be reminded to in clear detail.需要清楚地提醒他们。
759So you can have, like, the Ten Commandments of Savory Brands所以,你可以一样,十诫 萨沃里品牌
760or whatever it is, right?还是不管它是什么,对不对?
761And that process, then, there's no wiggle room or excuse.这个过程,那么,没有摇摆的房间或借口。
762And what it is, it needs to be publicly displayed, right?它是什么,需要公开展示,对不对?
763It needs to be everywhere when you come into work,上班时必须到处都是
764when you come out of work.当你走出工作。
765So there's no mystery.故无迷.
766And again, it can't be 100.再说一次,不可能是100
767It shouldn't be 50.不应五十.
768Honestly, you could capture a lot in 10, like,老实说,你可以捕捉很多 在10,喜欢,
769tell the truth, don't complain, blah, blah, blah.说实话,不要抱怨,等等,等等。
770And again, if there's a problem, be like,再说一遍,如果有问题,就说
771I don't think you're a good fit here anymore我想你已经不合适了
772because you're not living up to the standard that you already agreed to.因为你没有达到你已经同意的标准
773Yeah, that's great.是啊,这是伟大的。
774Right?对吧?
775And then you have to live by it.后须依此而住.
776And here is the key.这是关键
777Your managers and your leaders must also live by those rules.你的管理人员和领导人也必须遵守这些规则。
778You will have a schism in your organization你会在组织里搞分裂
779if the managers are living by a separate code.如果管理者靠单独的代码生活
780Now, they can have different privileges,现在,他们可以有不同的特权,
781but they cannot have different principles.但他们不能有不同的原则。
782I actually agree with that.我实际上同意这一点。
783Privileges being as, okay, they can come a little later.特权是,好吧,他们可以 稍晚一点。
784They can have a company car, but they can't lie, right?他们可以拥有公司车,但他们不能撒谎,对不对?
785They can't do one thing.他们不能做一件事。
786So privileges and principles are two different things.所以特权和原则是两个不同的事物.
787So for us, it's worked very, very well.因此,对我们来说,它的工作非常,非常好。
788It's phenomenal.这是惊人的。
789I'm going to shift because we're out of time,我要换班了,因为我们没时间了
790but I want to hear from you.但我想听到你的声音
791You're obviously in some rooms that none of us are in,你显然在一些房间 我们没有人,
792we are all, I think all of us are going into a budgeting season.我们都是,我想我们都 进入一个预算季节。
793So we're talking about 2026.於是说二十二六.
794And in 2024, Charlie, we sat down2024年 查理 我们坐下
795and with all of our different brands and management,和所有不同的品牌和管理层,
796we said, we think this is going to happen in 2025我们说,我们认为这 会发生在2025年
797and this is going to happen.这一切将会发生
798A lot of it didn't happen, right?很多事情没发生,对吧?
799Like this year has been a little bit more tumultuous碞钩硂妓 tum
800than I think a lot of us have experienced in the past比我想我们很多人过去经历过
801and also that we probably plan for.以及我们可能计划。
802Give us some guidance as to what you're hearing and thinking给我们一些指导 你听到和思考
803about the economy itself going into 2026经济本身进入2026年
804and how should we budget our career or budget our businesses以及我们应该如何预算 我们的职业生涯或预算 我们的企业
805so that we're safe in our career?这样我们才能在事业中安全吗?
806Please, anything I say here, guys,请,我在这里说什么,伙计们,
807to take with an enormous grain of salt,用一粒巨大的盐,
808please have it be one data point and a factor of many.请将它作为一个数据点和许多因素。
809Last thing I want to tell you is the economy is great.我最不想告诉你的是经济是伟大的。
810You guys open five new locations and they close and I have a...你们打开五个新地点 他们关闭,我有一个...
811Yeah, yeah.对 对
812We're going to send you some yelps.我们会给你送些黄油
813Well, I think you guys will do more than that.好吧,我想你们会做的更多。
814Yeah, yeah.对 对
815But look, I happen to be very long-term bullish但是,你看,我碰巧是非常长期的欺负
816on the American economy for many reasons,关于美国经济的很多原因,
817not just psychologically.不仅仅是心理上的
818Just as a side note, I think in reminding your workers我提醒你的员工
819that their tax are not tipped up to a certain amount他们的税款不超过一定数额,
820and their overtime is not tipped now,他们的加班费,现在还没有报到,
821I think is a very interesting potential morale boost我觉得这是一个非常有趣的 潜在的士气提升
822that you can tell to your workers.你可以告诉你的工人。
823Let me tell you why I'm bullish.让我来告诉你我为什么这样
824I'm bullish because after traveling the world我胆小,因为旅行过后
825both to Europe and Asia, they are all looking to America对欧洲和亚洲来说 他们都仰望美国
826and they are telling me as a traveler,他们告诉我一个旅行者,
827the American economy is the best.美国的经济是最好的。
828We want to put money into America.我们要把钱放进美国
829We want to buy American securities.我们想买美国证券
830We want to buy American real estate.我们要买美国房地产
831That's amongst the ruling class and the investor class那是统治阶级和投资者阶级
832of these other countries.这些其他国家。
833Secondly, I think that there is a massive pent-up economic boom第二,我认为有一个大规模的经济繁荣
834that's waiting to happen around artificial intelligence等待着人工智能发生
835that is going to reverberate positively这会产生积极的影响
836throughout the entire economy.整个经济。
837I think it will make your businesses more efficient.我想这会提高你的生意效率
838I think you'll be able to better analyze data.我想你可以更好地分析数据。
839I don't think, honestly, if we're doing this老实说,我不认为我们这样做
840five years from now, I think we'll laugh.五年后,我想我们会笑的
841You're like, we used to look at Yelp.你就像,我们过去看耶尔普。
842AI is now better able to synthesize现在AI更能合成
843100 different receipt transactions an hour每小时100次不同的收款交易
844and we could tell whether or not而且我们可以分辨是否
845they had a good experience or bad experience.他们有很好的经验或不好的经验。
846I think the way that we analyze data我认为我们分析数据的方式
847and it guides your businesses is going to completely change它指导你的企业 将彻底改变
848and it will make you more profitable.让你更赚钱
849It'll make your businesses better and more attractive.这会让你的生意更好更吸引人
850And so if I were to give you a piece of advice you should take,所以,如果我给你一个建议 你应该接受,
851embrace AI wholeheartedly in every way you possibly can尽你所能全心全意地拥抱AI
852because if not, it's the same people因为如果不是,就是同一个人
853that didn't embrace the steam engine.那没有拥抱蒸汽机。
854What's that internet thing?网络是什么?
855I don't need that.我不需要那个
856I'm just running a restaurant.我只是在经营一家餐馆
857So I highly encourage that.因此,我大力鼓励这样做。
858I think rates are going to go down.我认为利率会下降。
859I was talking to a major, major multi-trillion dollar我当时在跟一大笔多亿美金说话
860manager the other day and he says,那天经理说
861their data shows the American economy is a lot better他们的数据显示美国经济好多了
862than even the Fed thinks it is.连美联储都认为是
863So I happen to be a very optimistic person.所以我是一个非常乐观的人。
864I think that there is probably going to be我认为,很可能是
865a market correction at some point.某时市场矫正.
866I think that publicly traded securities我认为公开交易的证券
867are vastly overvalued largely because money被高估了 主要是因为钱
868doesn't know where to go right now.现在不知道该去哪了
869So it just keeps on going into these high, insane,所以,它只是继续 进入这些高,疯狂,
870multiply, the same six companies乘以,同样的六家公司
871and the video of Google, Microsoft that just keep on there.和Google的视频,微软, 保持在那里。
872But the actual brass tax consumer sentiment is actually okay.但实际上黄铜税消费者的情绪是好的。
873Consumer spending is remaining strong.消费者支出仍然强劲。
874If there were some pitfalls where the economy is,如果有经济的陷阱
875housing remains to be a big problem.住房仍然是一个大问题。
876However, shelter inflation hasn't gone up too much但是,住房的通货膨胀没有上升太多
877since January.从一月。
878But the last thing I'll say is this,但我最后要说的是,
879is the more I spend in the economy both as an analyst我作为分析师在经济中花费的越多
880and actually as a participant, the more I realize实际上作为一个参与者,我越意识到
881that so much of this is psychological,这么多都是心理上的,
882that if people believe things will be better,如果人们确信事情是更好的,
883they will be better.会更好
884You guys are the top, like the biggest one-to-one你们是顶级的,像最大的一对一
885correlation of that statement that I could imagine.与我想象中的说法的相关性。
886I agree with that.我同意这一点。
887Either people eat out because they think things are good要么有人吃东西,因为他们觉得很好
888or they do not think things are good, right?或者他们不认为事情是好的,对不对?
889And so I would say that the more that we can cheerlead所以我会说,我们越能拉拉队
890the economy, the better.经济,越好。
891And the more that we can say that it's good,我们越能说这是好的
892the more that it will be good.越多,这将是好的。
893I would much rather be the United States我宁愿成为美国
894than continental Europe right now.比欧洲大陆现在。
895I would much rather be the United States我宁愿成为美国
896than a lot of these other countries.比其他许多国家还多
897I think there might be some one or two minor corrections,我想可能会有一点小更正,
898but we have every possible asset.但我们有所有可能的资产。
899I think that we're going to see better energy prices.我认为我们将看到更好的能源价格。
900I think we're going to see more capital deployment.我想我们会看到更多的资本部署。
901Also, guys, if you're going to go to more,还有,各位,如果你们要多看一些
902if you guys are going to be building more,如果你们要建更多的房子
903whatever it is, convection ovens, whatever it is,无论它是什么,对流炉, 不管它是什么,
904there's 100% depreciation coming back100%的折旧率又回来了
905in the tax code here, which is huge.这里的税法,这是巨大的。
906Heavy machinery discounts.重型机械折扣.
907I don't know how that applies to your businesses,我不知道这怎么适用于你的生意,
908but I imagine it's pretty good, right?但我想这是相当不错的,对不对?
909And so eventually you're going to see this thing pop所以最终你会看到这个东西爆炸
910where there are so many incentives based有这么多奖励
911on this latest tax bill that I think关于这个最新的税收法案 我想
912will be enormously positive.这将是非常积极的。
913And if the no tax on tips and no tax on overtime如果对小费不征税 对加班不征税
914actually does end up materializing实际上,最终实现
915into demand-driven parts of the economy,进入需求驱动的经济部分,
916there'll be more people that have more money in their pockets会有更多的人 有钱在他们的口袋里
917that will spend it more in restaurants, right?那会花更多的时间 在餐馆,对不对?
918So again, don't take this to the bank,再说一遍,别把这个带到银行去
919but generally I am investing like a bull,但一般情况下我像公牛一样投资
920especially a long-term bull,特别是一头长期的公牛
921a five, 10-year long-term optimist.a 五、十年长期乐观主义者。
922I think that we have such incredible assets.我认为我们有如此惊人的资产。
923And the last thing is like I talked to entrepreneurs,最后一件事 就像我和企业家谈过
924they still are in growth mode,他们仍在成长中,
925they're in problem-solving mode.他们处于解决问题的状态
926And I think as long as we keep that kind of mindset我想只要我们保持这种心态
927and that psychology,而心理学,
928I think we're going to be in a very, very good place.我想我们会在一个非常好的地方
929Yeah, I appreciate that.是的,我很感激。
930Last question.最后一个问题。
931What is a quote that you live by?什么是引言 你的生活吗?
932Boy, a quote that I live by.男孩,一个引用 我生活。
933I'm a big, I'm a Christian.我是一个大, 我是个基督徒。
934I wear it on my sleeve.我穿着它在我的袖子上。
935So quotes would probably always be Bible verses.所以引用可能是圣经的诗句。
936I'll give you two.'二.
937One is actually not in the Bible.一个实际上不在圣经里。
938It's more mythological.更传神话.
939And one is actually in the Bible.一个其实是在圣经里。
940The first is not in the Bible.第一个不在圣经里
941It's this too shall pass,这也会过去的
942which was actually people think it's in the Bible.实际上,人们认为这是在圣经。
943It's not, but it's King Solomon's phrase,不是,但这是所罗门国王的话,
944which is really amazing when you think about it这真的惊人 当你想到它
945because it's good no matter what season of life that you're in.因为它是好的,无论 你的生活季节是什么。
946If you're going through the worst of times,如果你经历了最糟糕的时光
947this too shall pass and things are going to get better.事情也会好转的
948If you're going through the best of times though,如果你经历了最好的时光,
949it's really humbling.实在是一团糟
950Like this too shall pass and this will fade away像这样也会过去,这样就会消失
951because this will not last forever.因为这不会永远存在。
952So I love that.我喜欢这样
953And they don't.而且他们没有。
954Yeah, exactly.没错
955So it's a time transcendent truth因此,这是一个时代 超越真理
956that applies towards all periods as an entrepreneur.适用于作为企业家的所有时期。
957It humbles you when you need it and builds you up when you need it,它让你在需要的时候谦卑 并在需要的时候帮助你
958gives you hope when you need it,当你需要的时候给你希望,
959and also gives you a little bit of dose of a gut check.还给你做了点肠道检查
960One of my favorite verses though is Romans 8 28,我最喜欢的诗句之一 虽然是罗马828,
961which says that God works all things for good for those who love him.说真主为爱他的人而行善。
962It's a very freeing and liberating verse这是一个非常自由的诗歌
963for those of us that are Christians对于我们中的基督徒,
964because we believe that when things can be really bad,因为我们相信 当事情可能真的糟糕,
965God is working it for his good, his perfect and pleasing will,上帝在为他的好, 他的完美和愉快的意志,
966which is a very, very hard teaching这是一个非常,非常艰难的教学
967when you come across business closures or staff layoffs.当你遇到 关闭业务或员工裁员。
968But it's very liberating that God is working all things但上帝在做一切事情,这是非常自由的
969towards an ultimate good.走向最终的好。
970So I love that.我喜欢这样
971And it kind of is very freeing这是一种非常自由
972that I don't have to be in charge of everything.我不必掌管一切
973And there is a God and I'm not him.还有上帝,我不是他
974And I surrender to his will.我服从他的意志
975Yeah, I appreciate that.是的,我很感激。
976My quote, I'm going to share it with you.我的引言,我要告诉你它。
977Is that okay?可以吗?
978Yes, please.是的,谢谢。
979是从Epictetus。
980And it's, if you want to improve,如果你想要改进
981be content to be thought foolish and stupid.成为愚蠢的人
982The original Stoic.原作"史记".
983Yeah, he was a former slave that became a Stoic.是的,他是一个前奴隶,成为了斯托伊克人。
984Yeah.对
985And I love it just because as entrepreneurs我喜欢它 只是因为作为企业家
986and all of us here building businesses,和我们所有在这里 建立企业,
987we are pretty foolish.我们是相当愚蠢的。
988It's very, very hard.这是非常,非常困难。
989But you have to be content in the fact但你必须满足于事实
990that we've signed up for this,我们已经报名了,
991that we are showing up every day to battle through it.我们每天都在战斗
992And so all I'd like to leave everybody here with┮и稱琵┮Τ
993is stay the course, be smart, stay positive.保持方向,聪明,积极。
994I like that you have a positive outlook on the economy.我喜欢你对经济有正面的展望
995I do too.我也一样。
996We're investing like crazy right now into the market.我们投资像疯狂 现在市场。
997Don't do it because I told you.不要这样做,因为我告诉你。
998No, no, no.不,不,没有。
999We were doing it before.我们以前是这么做的
1000But this year and even next year.但今年,甚至明年。
1001But I appreciate you sharing some of your wisdom.但我很感激你分享你的智慧
1002And you're obviously in circles that we're not.你显然在绕圈子 我们不是。
1003And so thank you for sharing some of the things谢谢你分享一些东西
1004that you're seeing and you're hearing.你看见了,你听到了。
1005And thank you for sharing your entrepreneurial journey.谢谢你的创业之旅
1006I think that all of us learn from each other我想我们都互相学习
1007even if we have differences by elevating each other.即使我们通过提升彼此而存在分歧。
1008So thanks for being here to listen.谢谢你来这听
1009You guys for one, thank me.你们为之一,谢谢。
1010Thank you so much.非常感谢
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