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领导力学院:达美航空CEO的危机管理手册 | 2026.7.

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时间英文中文
0:02Bankruptcy is is not something that's for the faint of heart.破产不是给心虚的人用的
0:06It's a declaration这是宣言
0:06of public declaration of failure, of defeat, but it's an avenue, it's an公开宣布失败,失败, 但这是一个途径,这是一个
0:11illegal process that is afforded to you to get a second chance.非法程序 给予你第二次机会
0:41I'm here in an我在这
0:42airplane hangar at Atlanta Hartsfield Jackson Airport with the CEO of Delta在亚特兰大哈茨菲尔德杰克逊机场的飞机库 与德尔塔公司的首席执行官
0:46(原始内容存档于2019-09-21). Airlines, Ed Bastion.
0:48Ed, great to see you.艾德,很高兴见到你。
0:49Alan, good to be with you.艾伦,很高兴和你在一起。
0:50Quite a spread you have here.你这里的分布不错
展开字幕全文(56 条)
序号英文中文
1Bankruptcy is is not something that's for the faint of heart.破产不是给心虚的人用的
2It's a declaration这是宣言
3of public declaration of failure, of defeat, but it's an avenue, it's an公开宣布失败,失败, 但这是一个途径,这是一个
4illegal process that is afforded to you to get a second chance.非法程序 给予你第二次机会
5I'm here in an我在这
6airplane hangar at Atlanta Hartsfield Jackson Airport with the CEO of Delta在亚特兰大哈茨菲尔德杰克逊机场的飞机库 与德尔塔公司的首席执行官
7(原始内容存档于2019-09-21). Airlines, Ed Bastion.
8Ed, great to see you.艾德,很高兴见到你。
9Alan, good to be with you.艾伦,很高兴和你在一起。
10Quite a spread you have here.你这里的分布不错
11Yeah, this is, it's a little noisy.是啊,这是,这是一个有点吵。
12Hopefully it'll come across well on the希望它能顺利通过
13podcast, but this is our largest maintenance hangar that we have in our播客,但这是最大的维修机库 我们拥有在我们的
14system.系统。
15Candidly, it's the largest maintenance hangar in all of North可以说,这是整个北方最大的维修机库
16America.美国。
17And at Delta, we do as many engines for other airlines as we do for在德尔塔,我们为其他航空公司做同样多的引擎
18ourselves here.我们在这里。
19So it's a big source of third-party growth, over a因此,它是第三方增长的一大来源,超过
20billion dollars a year of revenue for Delta.三角洲每年有十亿美元的收入
21Well, hopefully the engines won't be希望引擎不会
22revenue too much while we're talking.我们说话的时候收入太高了
23The other reason you and I are talking我和你说话的另一个原因
24today, of course, is that Delta and the Wall Street Journal have a new今天,当然,三角洲和华尔街日报有一个新的
25partnership that I want to talk about, but I'd like to talk about you first, if我想谈的合作关系 但我想先谈谈你
26you're okay with that.你没事的。
27You and I have known each other for a while.我们认识一段时间了
28I've我见过
29watched your career for a long time.观察你的职业生涯很长一段时间。
30You have weathered more challenges and你经受了更多的挑战
31crises than almost anyone I can think of.危机比我想象的要多
32I mean, you were here when 9-11 hit,我的意思是,你在这里 当9 -11击中,
33which was a disaster for the airline industry.这对航空业来说是个灾难
34You were here for the big你来这里是为了大
35merger bankruptcy.合并破产。
36COVID was a huge crisis.COVID是一个巨大的危机。
37You had a massive computer你有一个巨大的计算机
38outage a couple of years ago.几年前就停电了
39I'm just curious of all of those things.我只是好奇所有这些事情。
40You're琌
41now 10 years in as CEO.现在10年的CEO。
42What do you see is the biggest leadership challenge你看到最大的领导挑战
43you faced?你面对?
44Reflecting on the close to 30 years I've been in this想想我在这将近30年的时间里
45business, I think the biggest lesson, I'll start there, is humility.我想最大的教训是谦卑
46As you和你一样
47understand that this is a tough business, and this is a business that you要知道,这是一个艰难的生意, 这是一个生意,你
48continue to get better at.越来越好。
49You can never say that you've got it你永远不能说你得到了它
50mastered.已经掌握了
51There's something we say, Delta, we've said for many years, our我们有话要说 德尔塔 我们说了好多年了
52motto is to keep climbing and to always keep growing and keep learning and keep座右铭是不断攀登 不断成长 不断学习和保持
53aspiring and keep focused on where we're going.想着继续关注我们要去的地方
54Obviously those crises and显然,这些危机和
55those points of you know, this differentiation they'll kind of a, the你们知道,这种区别 他们会有点,
56crisis that we've seen with fuel prices...燃料价格危机...
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