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【人际成长】停止讨好!CLEAR法则帮你赢得尊重 · Cod

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P1【人际成长】停止讨好!CLEAR法则帮你赢得尊重 · Cod16:45
P2【人际成长】停止讨好!CLEAR法则帮你赢得尊重 · Cod16:45

P1 · 【人际成长】停止讨好!CLEAR法则帮你赢得尊重 · Codie Sanchez p01 中英字幕 (P1)

字幕摘录

时间英文中文
0:00If you want to be a terrible leader and have nobody listen to you,如果你想做一个可怕的领导, 没有人听你的,
0:03the biggest mistake you can make isn't saying the wrong thing.你最大的错误就是说错了
0:06It's refusing to tell people the truth.它拒绝告诉别人真相。
0:08Every time you soften the feedback and let someone walk out believing每次你软化反馈 让别人走出去相信
0:12this looks good when it doesn't,这看起来很好 当它不,
0:14you're just avoiding the hard conversation that you eventually need to have.你只是在逃避你最终需要的艰难对话
0:17I'm going to give you a four-step framework that makes hard conversations easier,我要给你一个四步框架 让硬话更容易说
0:21and I'll show you the one conversation almost every leader avoids,我会告诉你一个谈话 几乎每个领导避免,
0:24even though it's the one their team or the people in their lives need the most.即使这是他们的团队 或者他们生活中最需要的人
0:28I'm Cody Sanchez.我是科迪・桑切斯。
展开字幕全文(410 条)
序号英文中文
1If you want to be a terrible leader and have nobody listen to you,如果你想做一个可怕的领导, 没有人听你的,
2the biggest mistake you can make isn't saying the wrong thing.你最大的错误就是说错了
3It's refusing to tell people the truth.它拒绝告诉别人真相。
4Every time you soften the feedback and let someone walk out believing每次你软化反馈 让别人走出去相信
5this looks good when it doesn't,这看起来很好 当它不,
6you're just avoiding the hard conversation that you eventually need to have.你只是在逃避你最终需要的艰难对话
7I'm going to give you a four-step framework that makes hard conversations easier,我要给你一个四步框架 让硬话更容易说
8and I'll show you the one conversation almost every leader avoids,我会告诉你一个谈话 几乎每个领导避免,
9even though it's the one their team or the people in their lives need the most.即使这是他们的团队 或者他们生活中最需要的人
10I'm Cody Sanchez.我是科迪・桑切斯。
11This is the Big Deal Podcast.这是大交易的播客。
12Let's get into it.进曰.
13If this show has ever saved you from a bad deal, a bad day, do me one favor.如果这个节目曾拯救你 从一个坏交易,坏的一天, 帮我一个忙。
14Hit subscribe.点击订阅。
15It's free.自由无碍.
16It takes two seconds,需要两秒钟
17and it's the single biggest thing that helps us book better guests and make this better for you.这是最重要的事情 帮助我们订更好的客人 并让这个更好的为你。
18All right.好吧,我们走。
19I want to start talking about this.我想开始谈论这一点。
20Call it the vanity test.称虚空验.
21There's one test you need to run before giving anyone feedback,在给任何人反馈之前 你得做一个测试
22and there's no one who ran this vanity test better than Steve Jobs.没有人比史蒂夫·乔布斯更能做这个虚荣测试
23There's an incredible story, basically.基本上有个不可思议的故事
24Steve had this designer named Johnny Ive,史蒂夫有个设计师叫约翰尼·伊夫
25and they were very close, but Steve was kind of a maniac.他们很亲近 但史蒂夫是个疯子
26I remember having a conversation with him and was asking why he was a little harsh,我记得和他谈过话 问他为什么有点苛刻
27and he said, no, you just want people to like you.他说,不,你只是想让人们喜欢你。
28I thought you held the work up as the most important,我以为你把工作当作最重要的工作
29and I was terribly cross because I knew he was right.我非常的过分 因为我知道他是对的
30I think great leaders, they build up people by saying the hard thing.我认为伟大的领导者, 他们通过说硬的东西来培养人。
31Bad leaders, they're so obsessed with their image and what people think about them坏领导,他们如此迷恋 他们的形象和人们对他们的看法
32that they don't realize why vanity is so dangerous.他们不知道为什么虚荣如此危险
33It looks like kindness, and it's not.其貌似仁义,则不然.
34The second thing I've realized is soft feedback is the cool option, actually.我意识到的第二件事是软反馈,其实是很酷的选择。
35Every time you soften the truth, I want you to think that you buy yourself a few seconds of comfort,每次你软化真相,我希望你认为 你买自己几秒钟的舒适,
36but you cost someone else weeks or months of improvement.但你花了别人 几周或几个月的改善。
37Who are you to make that decision?你凭什么做这个决定?
38Don't you want to be the type of leader who people leave你难道不想成为人们离开的领袖吗?
39their time with them and say, God, I learned so much.他们和他们在一起的时间,说,上帝,我学到了很多。
40That person made me better,那个人让我好起来
41as opposed to like, yeah, that was a pretty good boss.而不是喜欢,是的, 这是一个相当好的老板。
42I kind of liked him.我有点喜欢他
43He was fine.他没事
44So I was reading about Bill Gates the other day, and he famously loved conflict.那天我在读比尔·盖茨 他喜欢冲突
45He believed in doing these really aggressive one-on-ones他相信做这些 真正攻击性的一对一。
46with people that would make other employees cringe, and it was how he communicated.和那些会让其他员工发疯的人在一起 他就是这样沟通的
47But he believed that it was never good enough in anything you could almost do.但他认为你几乎能做的都不够好
48You could always do more.你总能做得更多
49And so he actually used to push employees so hard in their one-on-ones所以他经常在员工的一对一中 大力推动员工
50that they would leave feeling like they got a workout, they famously said.他们会离开的感觉 像他们得到了锻炼, 他们有名的说。
51He even used to drive around the parking lot and check and see if employees were in on the weekend他甚至经常开车在停车场附近 检查一下周末员工是否在
52by memorizing their license plates and then following up and having a one-on-one with them记住他们的牌照,然后跟踪他们 和他们有一个一对一
53on Monday about why they weren't there.周一,关于他们为什么不在那里。
54Now, I'm not saying that works in every job or company,我不是说每份工作或公司都行
55but it tells you what the crazy ones do.但它告诉你 疯狂的人做什么。
56There's this chick, Kim Scott, and she leads有个小妞,金史考特,她带头
57She actually wrote this book called Radical Candor, really big book.她实际上写了一本名为"激进坎多尔"的书,非常大。
58She calls this她叫这个
59ruinous empathy.疯狂的同情心。
60It's when you care so much about avoiding an uncomfortable conversation当你如此在乎 避免不愉快的谈话
61that you never say what needs to be said.你从不说需要说的话
62You know what's crazy though is most people你知道什么是疯狂 虽然大多数的人
63actually do this.实际做到这一点。
64Like imagine for a second, someone makes the same mistake three meetings就像想象一下,有人犯了同样的错误 三次会议
65in a row with you.和你们排成一排
66It's not the first time you never told them.这不是你第一次告诉他们。
67They walk into a performance他们走进表演
68later thinking they're doing great only to find out you've been mad at them for months.后以为他们做的很好 只为了发现你气他们几个月了
69You've been unhappy for months.你几个月来一直不开心
70You haven't thought they were performing for months.你几个月没想过他们要表演了
71So every conversation you avoid is like you stealing from their future.所以每一次你避免的对话 就像你从他们的未来偷东西。
72It gets more expensive越来越贵了
73for them and for you.为了他们和你
74The most respectful thing you can do for a competent adult is treat them你对有才能的成年人最尊重的就是治疗他们
75like one.像一个。
76They can handle the truth or you guys shouldn't be working together.他们可以处理真相 或者你们不应该合作。
77What isn't helpful什么没用的
78is them finding out you knew and said nothing.是他们发现你知情 却什么都没说
79Steve Jobs was effective because he was tough.史蒂夫·乔布斯之所以有效,是因为他很坚强.
80Plenty of tough bosses build terrible companies, but he was effective because everyone knew the有很多强悍的老板 建立可怕的公司, 但他是有效的 因为每个人都知道
81work came first.工作是第一个
82That's what you're copying.汝所抄诵.
83You're not throwing a temper tantrum.你不会发脾气的
84You're not being你不会是
85mean to people to be mean to people.对人来说是坏人
86You're holding the standard or what we call holding the line.你守着标准 或者我们称之为守线
87And if you're not going to be a standard bearer, you shouldn't be in charge.如果你不是标准持枪者,你不应该负责。
88So here's the framework这就是框架
89that I use.我用这个
90So C is for care.所以C是用来照顾的
91You start with why you're giving the feedback.先从你提供反馈的原因开始
92I might say something我可以说点什么
93like, I want to give you feedback because I think you're capable of more.喜欢,我想给你反馈 因为我认为你有能力更多。
94And the reason you do that你这样做的原因
95is you're not softening the message.你没有软化消息。
96You're explaining why you're about to tell them something你解释为什么你要告诉他们一些事情
97hard.很难。
98I might even say something like, I'm telling you this because I think you're capable of more.我甚至可以说,我告诉你这些 因为我觉得你有能力更多。
99Do you want to hear feedback about an area where I think you need some improvement?你想听到关于一个领域的反馈吗 我认为你需要一些改进?
100I also really我也一样
101like that because it's allowing them to give you the option to give tough feedback.因为它允许他们给你选择 提供严厉的反馈
102L is for leadL是铅
103with the work.和工作有关
104I don't ever attack the person.我从不攻击他
105I don't say you're bad at presentations.我不是说你在演讲上很坏
106Who's that那是谁?
107helping?帮忙?
108I say, this presentation was not good.我说,这个介绍不妙。
109Here's why.这是为什么。
110Here's how I define good.这就是我如何定义好的。
111Help fix the帮助修复
112work instead of labeling the person as incompetent, unless you don't want them to make any change工作而不是把一个人贴上无能的标签 除非你不想让他们改变
113whatsoever.随便
114You guys should know this by dating people too.你们应该知道这一点 通过约会的人。
115E is for being exact.E是准确的。
116Do not be vague.不要含糊不清。
117Don't say do better.不要说做更好。
118That's so useless.真没用
119Nobody can act on it properly.没有人能就此采取行动。
120I would say instead,我会说,相反,
121the report is due Tuesday.报告应于星期二提交。
122You gave it to me Thursday.你周四给我的
123Do you see why that's an issue?你知道为什么吗?
124You你们
125didn't keep your word with me.你没有跟我保证
126A is ask.A是问。
127After the feedback, stop talking.反馈后,停止说话.
128Shut up and hand them a闭嘴,交给他们
129like.喜欢。
130Ask, what am I missing?问,我漏了什么?
131What don't I understand?我听不懂吗?
132And then listen.然后谛听.
133I like to a lot of我喜欢很多
134times say, what am I totally wrong on?说,什么是我完全错了吗?
135This is showing that you're just as open to feedback,这显示你同样愿意接受反馈
136but you have to actually listen when you do this part.但你做这个部分的时候必须听
137Like half the time you learn context that就像一半的时间 你学习背景
138might change the picture.可能会改变画面
139The other half, they talk their own way to the fix and then they own it.另一半,他们自言自语 到固定,然后他们拥有它。
140And finally, R is reset.最后,R被重置。
141End on what happens next.结束接下来发生的事
142So don't leave people wondering.所以别让别人怀疑
143Tell them exactly告诉他们
144what success looks like.成功是什么样子。
145So next time, send me the draft on Tuesday or flag something you're stuck on所以下次星期二把草稿寄给我 或标上你坚持的东西
146or if you're going to be late so we can work through it.或者如果你要迟到,我们就可以通过它。
147So care, lead, exact, ask, reset.所以小心,铅,准确,问,重置。
148That's how to be clear.如何是清净法.
149If you run that, you're going to watch what happens and be shocked.如果你运行,你会看到什么 发生和震惊。
150I've learned that great communication will change your relationship forever.我知道伟大的沟通会永远改变你们的关系
151Will change your partnership forever.将永远改变你的合作关系。
152Will make you more money and will make you better in business.让你赚更多的钱 让你在生意上更好
153I've learned that great employees want clarity.我了解到,伟大的员工想要清晰。
154Great friends and partners want clarity.伟大的朋友和伙伴们想要清楚。
155Weak ones want comfort.弱者则求安乐.
156And I don't want you to confuse the two.我不想你把两者混淆
157Now in the beginning of this,现在,在这开始,
158they will probably be a little miffed at the feedback.他们可能会在反馈中有点沉闷。
159I think feedback is really hard in我觉得反馈很困难
160the beginning, but as you give more and more of it and you explain the clear process for it,开始,但当你付出 越来越多的,你解释 它的明确过程,
161people understand it and they want it because they feel like you are clear and you care.人们理解它,他们想要它 因为他们觉得你很清楚,你在乎。
162And so if you remember the two C's, you'll get really far.所以,如果你记得两个C, 你会得到真正的远。
163Another little note is that另一个小提示是,
164feedback gets really hard when it isn't in person.当它不是当面的,反馈变得非常困难。
165Usually you're dealing with a whole team,通常你和整个团队打交道
166right?对吧?
167Or you're dealing with a bunch of people.或与众生打交道.
168Try to be in person when you do this.试着当面做这个。
169Often, I think in the beginning, you want to try to give tough feedback in private until you've通常,我想在开始的时候, 你想尝试 私下提供强硬的反馈 直到你得到了
170created a culture where everybody's so used to feedback that giving it in public isn't that big造就了一种文化 人人都习惯于在公众场合反馈
171of a deal.一个交易。
172There's this guy, Ben Horowitz.有个叫本·霍罗威茨的家伙
173He's one of the co-founders of Andreessen Horowitz,他是安德烈森·霍罗威茨的联合创始人之一
174huge software company, but he also started tech companies previously.巨大的软件公司, 但他也开始 技术公司之前。
175And he explicitly says that他明确地说,
176standard management advice of how you're supposed to give feedback, which is called the sandwich,标准管理建议你应该如何提供反馈, 这叫做三明治,
177which is praise, criticism, praise, trains employees to distrust praise and dread criticism.这是赞美,批评,赞美, 训练员工不信任赞美和可怕的批评。
178His rule is like, no, baby, give it to me straight with specifics.他的规则是,不,宝贝, 直接告诉我细节。
179Don't wrap it in别包起来
180compliments.恭维.
181He likes to do it in private, but he fired his best friend as the CEO of LoudCloud他喜欢私下做,但他解雇了他最好的朋友 作为LoudCloud的首席执行官
182and said in his book, I had to say the words, I'm firing you to the person who is the best man at在他的书里说,我不得不说, 我开除你的人谁是最好的人
183my wedding.我的婚礼。
184And if you can't do that, don't be a CEO.如果你做不到,就别当首席执行官
185What a hard ass.何等为难.
186NVIDIA的詹森·黄
187famously doesn't do one-on-ones with any of his employees, thinks that giving private feedback is著名的是,不做一对一 与他的任何员工, 认为给私人反馈是
188a disservice to the entire team, mandates all different difficult conversations in person.这不利于整个团队 授权所有困难的谈话
189And maybe that's why he's one of the richest men in the world in the fastest period.也许这就是为什么他是世界上最快的时期里 最富有的人之一
190Now,现在,
191I already told you about Jensen Wang publicly critiquing his execs, but let me break down我已经跟你说过王詹森 公开发泄他的执行官,但让我分手
192exactly what this looks like.这正是这个样子。
193他经营NVIDIA.
194He has 60 direct reports, six zero.他有60个直接报告,6个零
195Most CEOs have多数CEO都有
196eight to 10.8点到10点
197His reasoning is this idea of no one-on-ones.他的推理就是这种没有一对一的想法.
198Everything gets said in group每件事物都是一组说的
199meetings.会议。
200If he has feedback for a VP, he gives it in the room with all other VPs present.如果他有VP的反馈,他会在房间里与所有其他VP在场.
201Why?为什么?
202If you think about this, he really thinks he's doing them solid.如果你想到这一点,他真的认为 他做的坚固。
203He says feedback is a learning他说反馈是一种学习
204opportunity.机会。
205Why would I hoard it in a one-on-one when 40 other people could learn from watching?我为什么要把它藏在一对一, 而40个其他人可以从观看中学习?
206Now, it sounds brutal, but NVIDIA's employees stay five X longer than industry average.现在,这听起来很残酷, 但NVIDIA的雇员停留 5X 比工业平均水平。
207Turnover is 2%.转身率为2%.
208He calls it torturing them into greatness.他称之为折磨他们成为伟大。
209At Contour and Thinking,在轮廓和思考,
210my company, I do the same thing.我的公司,我做同样的事情。
211I do a leadership meeting, which is now about 10 or 12 leaders all我做一个领导会议, 现在大约是10或12名领导
212around our boardroom.在我们的会议室。
213And I also do a content leaders meeting.我还做了一个内容领袖会议。
214Any feedback I have to give任何反馈,我要给
215goes to those two groups as opposed to one-on-ones.这两组是一对一的
216I do not do one-on-ones.我不做一对一。
217This is really important.这很重要
218And if you think it's just dudes, talk about Kim Scott getting fired如果你认为只是男人, 说金斯科特被解雇
219by Sheryl Sandberg for being too nice.谢里尔·桑德伯格因为太好。
220So Kim Scott gave a presentation to Google leadership.因此,金·斯科特向谷歌领导层做了介绍.
221It went well.进展顺利。
222After Sandberg walked around and said, you said on the lawn there.桑德伯格走来走去说 你在那草坪上说
223Scott brushed斯科特刷过
224it off.它关闭。
225Sandberg pushed.桑德伯格推动。
226I know an amazing speech coach.我知道一个惊人的演讲导师。
227Google will pay for it.谷歌会付出代价的
228Scott brushed it史考特刷过的
229off again.再次关闭。
230Sandberg stopped walking and looked at her and said, you are one of the smartest people桑伯格停止走路,看着她说, 你是最聪明的人之一
231I know, but um, makes you sound stupid.我知道,但嗯,让你听起来很愚蠢。
232And I'm not going to let you sound stupid.我不会让你听起来很愚蠢
233So Scott wrote所以斯科特写道:
234radical candor about that moment.激进的坦率 关于那一刻。
235Her frame, caring personally means challenging directly.她的画框 关心个人意味着直接挑战
236And I think using words like stupid are really triggering for people.我觉得用像傻话一样的词 真正触发了人们。
237And in a way, that's从某种意义上说,这就是
238exactly what you want.这正是你想要的。
239I call it the idiot index, which I think I stole from Elon Musk.我把它称为白痴指数, 我想我偷了从伊隆穆斯克。
240And so with my admin team, I'll say, did you run this idea past the idiot index?那么,对于我的管理团队,我要说, 你运行这个想法 通过白痴指数?
241And that is such a triggering thing for people.这对人们来说是种刺激。
242They're like, does she call me an idiot?他们喜欢, 她叫我白痴?
243Does that难道
244mean I'm an idiot?我是一个白痴?
245But what I'm saying is only an idiot would do this.但我想说的是 只有白痴才会这么做
246So like, did we run it past所以,我们运行它过去
247an index?指数?
248Not you.不是说你
249But when you're looking at a bunch of options in front of you, did you go,但当你在眼前看到一堆选择时,你有没有去
250imagine my dumbest friend is right here.想象一下我最笨的朋友就在这里
251Is my really dumb friend going to make this decision我那蠢朋友会做这个决定吗?
252I always get annoyed at my dumb friend for making.我总是因为我那蠢朋友的制造而生气
253And this is really helpful because if you don't这真的有帮助 因为如果你不
254do this, you're failing your people.这样做, 你辜负了你的人。
255Now the next part, I will, I, we talk about this, like the room现在,接下来,我会,我,我们谈论这一点, 像房间
256you're afraid to call.你害怕打电话
257So often managers become human complaint boxes.因此,管理人员经常成为人类的投诉箱。
258Like you don't want to be就像你不想成为那样
259stuck accidentally becoming a therapist.不小心被卡住了 成为一名治疗师。
260Do you?是吗?
261I know that I do not.我知道我没有。
262That is not my happy place那不是我快乐的地方
263at all.一点也不
264I think there's a pattern here, right?我觉得这里有规律 对吧?
265Two people have a problem with talking to each other.两人对彼此说话有问题.
266Instead of talking it out, one person brings it to you, the leader, right?而不是说出来, 一个人把它给你, 领袖,对不对?
267You see this in social你看这个在社交上
268circles too.圆也.
269Like Pam did this.就像帕姆干的一样
270Then the other one, right?然后另一个,对不对?
271Nobody's talking to each other,没人会说话
272but everybody's talking about each other.但每个人都在谈论对方。
273And the two people who actually have the problem,而两个真正有问题的人
274they're not talking at all.他们根本没说话
275This happened to me in my business recently.这发生在我最近的工作。
276It's super annoyed.超烦恼.
277It's这是
278one of my biggest complaints in business.我最大的抱怨之一 在商业。
279And I finally had to sit them in a room together and say,最后我不得不让他们坐在一个房间里说,
280you're both adults, talk to each other or stop complaining to me, but you don't get to do both.你们两个都是成年人, 互相交谈或停止向我抱怨, 但你们不能同时做。
281If you guys talk to each other and you can't work it out and you are doing it direct,如果你们彼此交谈 却不能解决 直接解决
282then you can bring it to me.然后你可以把它给我。
283But if you are not even having a conversation, I don't want to hear但是,如果你甚至没有 谈话,我不想听到
284about it because all you're teaching me is that you're not good enough or strong enough or have因为你教我的只是 你不够好 不够强壮 或者有
285enough confidence in order to fix this.有足够的信心来解决这个问题。
286And you just want to gossip and have drama.你只想闲谈 并有戏剧。
287And I have而我已经
288no space for gossip in my life.我的生活没有闲话空间。
289I know this is a little intense and maybe you're like,我知道这有点紧张,也许你喜欢,
290how am I going to do that if I'm not in charge?如果我不负责怎么办?
291Here's what I would do instead.这就是我会做的。
292I like to say what Dave Ramsey's rule is.我想说戴夫拉姆齐的规矩是什么
293And he taught me from being at his headquarters.他教会我 在他的总部。
294He says, at my company, we have a no gossip rule.他说,在我的公司, 我们没有一条八卦规则。
295We just don't allow it.我们只是不允许它。
296And so if anybody's所以,如果任何人的
297gossiping or talking about anybody and they find out at Dave Ramsey, you get fired.闲聊或谈论任何人 他们发现戴夫拉姆齐,你被解雇。
298So I like to所以我喜欢
299say something like, if I'm not the main main head dog leader and I can't be as tough as Cody is,说些类似的话,如果我不是主要的头狗头领 我不能像科迪那样强硬,
300I might say something like, you know what?我可以说一些类似,你知道吗?
301I have a rule this year for me.今年我有个规矩
302I don't gossip.我不会闲言闲语
303I don't talk about other people when they're not in the room.我不谈别人 当他们不在房间里。
304It's my 2026 rule.这是我的2026年规则。
305And so I actually所以我实际上
306can't participate in this conversation.不能参与这次谈话
307It's just like one of the things I gave up this year.这就像我今年放弃的一件事
308Now, if we want to go talk to the person in person and like work it out between the three of us and现在,如果我们想去 谈话的人 亲自,喜欢解决我们三个之间
309have a constructive conversation, I got you.有个有建设性的谈话,我得到了你。
310I will support you.我会支持你。
311I'll be there.我会在那里。
312But I actually但我实际上
313have a rule.有个规则。
314I just don't gossip right now.我只是不说闲话 现在。
315I don't like how I feel afterwards.我不喜欢我之后的感觉
316So I just stop所以我就停下来
317doing it.做到这一点。
318I think most workplace drama exists because people are having the wrong conversation我认为大多数的工作场所戏剧之所以存在,是因为人们的对话是错误的.
319with the wrong person and not willing to say it to their face.和错人在一起 不愿意当面说
320The rule is go direct to the source.规矩是直接去源头
321If you have a problem with somebody, who's the first person you should talk to them?如果你对某个人有意见 那你应该和谁谈?
322Not me and不是我和
323not the group chat.不是小组聊天
324Also, I think sometimes people are just looking for somebody to hold a line.而且,我觉得有时候人们只是 寻找一个人来维持一条线。
325So like if you do that and you stop being everybody's emotional middleman, the team is所以,就像如果你这样做,你停止 成为每个人的情感中介, 团队是
326going to start handling its own friction instead of laundering it through you.开始处理它自己的摩擦 而不是通过你清洗它。
327I actually saw this我其实看到了这个
328the other week.一个星期。
329My president in a leadership meeting just brought it up.我的总统刚刚在领导会议上提出这个问题。
330He said, I had to deal他说,我不得不处理
331with a bunch of annoying drama this week.这周有一堆烦人的戏剧
332You know, I didn't appreciate having to deal with this issue.你知道,我不欣赏 不得不处理这个问题。
333Just one of the leaders had a little flame out.只有一位领导人有一点火光。
334And he's like, and I didn't appreciate the fact他喜欢,我不欣赏的事实
335that like I had to mediate two of your direct reports.就像我不得不调解 你的两个直接报告。
336This should really be your issue.这应该是你的问题
337And he's like, anybody have anything they want to say about that?他喜欢,有人有什么 他们想说什么呢?
338So it's just out in the open as所以,它只是 露着作为
339opposed to this thing, send the DMs that's behind the scenes.反对这件事, 发送DMs 在幕后。
340And in fact, even today, I was like,事实上,即使今天,我还是想,
341listen, I can feel from both of your teams, there's a lot of frustrations.听着,我从你们两支队伍中都能感觉到 有很多挫折感
342I really wish我真的希望这样
343you two could feel like you're on the same team.你们俩会觉得你们是一伙的
344Both sides are frustrated with each other.双方互感挫折.
345And还有
346instead of being a team heads down figuring it out, you guys are going back and forth and back你们不是一队人马想出办法,而是要前后进退
347It's honestly kind of exhausting.真的有点累
348Why can't you both just say, okay, can you do this better?你们为什么不能说,好吧,你们能做得更好吗?
349What can I do better?我还能做得更好吗?
350Okay, I'll do that.好吧,我会做到这一点。
351And then have a conversation to ask if you two are nailing然后有话要问你们是不是在钉子
352it.这个
353I'm like, you're all very competent.我很喜欢,你们都 非常胜任。
354Lord, we get more done if you worked this way.主啊,如果你这样做,我们得到更多的工作。
355He kind of他有点
356gave me some feedback.给我一些反馈。
357What are we not doing that can be improved?我们没有做什么可以改进?
358Who's saying what?谁在说什么?
359And I said,我说,
360no, no, we're not playing the he said she said game.不,不,我们不是在玩 他说的游戏。
361I want to make sure you guys are really我想确定你们是真的
362working together.一起行动。
363Can you do that in a team?你能在团队中做到这一点吗?
364Everybody should be vibing on what we need to每个人都应该振动 我们需要什么
365solve.解脱.
366This is not rocket science.这不是火箭科学。
367People have done way harder things than this.人们做的比这更难
368And, you know,还有,你知道,
369eventually he's like, fair enough.最终他很公平
370Okay, you know, we'll work on this.好吧,你知道的,我们会努力的。
371I hear you.我听见了
372I'll do my part.我会尽我的责任的
373I said, great.我说,太好了。
374I will always hear your frustrations as long as you guys are actually只要你们是,我会永远听到你们的挫折感
375airing them out to each other.互相传播
376Because the truth is, you will actually have a team that is so much因为事实上,你会有一个团队 这么多
377higher functioning if you push them to have crucial conversations.如果你逼他们进行关键的对话 就能发挥更高的功能
378To the point of I literally我从字面上说
379have handed people before the book, Radical Candor, or Crucial Conversations.在书前交出人 激进的坎多尔 或关键的对话。
380And so don't所以别这样
381feel like leadership is about being liked.觉得领导是被喜欢的
382It's about making your people better.而是让你的人变得更好
383I think in the我觉得
384future, you should aspire to be the type of leader where other people say, yeah, they're really未来,你应该渴望成为那种领袖 在那里其他人说,是的,他们真的
385tough, but man, am I better because of it.硬,但男人, 我更好,因为它。
386It's not just that I like that person.不只是我喜欢那个人
387I like who I am我喜欢我是谁
388because of them.因为他们。
389Because of the way that I have learned watching them, I am more valuable today.由于我学习了看他们的方式,我今天更有价值。
390Don't you want to be respected, not just liked?难道你不想被尊重吗?
391I know I do.我知道我会的
392Soft feedback feels kind, but honest柔软的反馈感觉很好,但诚实
393feedback will actually build your employees up.反馈会增加你的员工
394Every manager has to choose between comfort or每个经理都得在舒适和
395do the difficult convo.做困难的召集。
396Talk to the person that feels off.跟感觉不对的人谈谈
397Maybe get rid of the person on your也许摆脱你身上的人
398team that will not do the thing you know they need to do.团队不会做你知道的 他们需要做的事情。
399And if this is you in your personal life,如果这是你的个人生活,
400do the exact same thing.做同样的事情。
401Half of the stuff that works in business works even better in your在生意上工作的东西有一半比你的好
402personal life.个人生活。
403There's just no guardrails to how you should have gossipy, hard conversations你不应该有闲言闲语 硬话
404in your personal life too.在你的个人生活中也是如此。
405And if you want us to help you become a better leader, if you want us如果你想让我们帮助你成为一个更好的领袖 如果你想要我们
406{\fn黑体\fs22\bord1\shad0\3aHBE\4aH00\fscx67\fscy66\2cHFFFFFF\3cH808080}帮助你进行这种对话 {\fn黑体\fs22\bord1\shad0\3aHBE\4aH00\fscx67\fscy66\2cHFFFFFF\3cH808080}找出你选择舒适的地方
407growth, maybe you should join the boardroom where we help owners do this every single week.成长,也许你应该加入董事会 在那里我们帮助业主 每周做到这一点。
408Can you你能吗?
409tell me if this episode was useful?告诉我这集有用吗?
410And what is the thing that is holding you back from growth?是什么让你无法成长?
该视频共有字幕 410 条。解锁更多字幕为会员功能,请移动到 价格

P2 · 【人际成长】停止讨好!CLEAR法则帮你赢得尊重 · Codie Sanchez p02 无字幕 (P2)

字幕摘录

时间英文中文
0:00If you want to be a terrible leader and have nobody listen to you, the biggest mistake如果你想做一个可怕的领导, 没有人听你的,最大的错误
0:04you can make isn't saying the wrong thing.你可以做的不是说错话
0:06It's refusing to tell people the truth.它拒绝告诉别人真相。
0:08Every time you soften the feedback and let someone walk out believing this looks good每次你软化反馈 让一个人走出去 相信这看起来不错
0:13when it doesn't, you're just avoiding the hard conversation that you eventually need当它没有,你只是避免了 艰难的对话,你最终需要
0:16to have.拥有。
0:17I'm going to give you a four-step framework that makes hard conversations easier and I'll我要给你一个四步框架 使硬对话更容易,我会
0:21show you the one conversation almost every leader avoids, even though it's the one their让你看看几乎每个领导人都避免的谈话 尽管这是他们的谈话
0:26team or the people in their lives need the most.团队或人们生活中最需要的。
0:29I'm Cody Sanchez.我是科迪・桑切斯。
展开字幕全文(363 条)
序号英文中文
1If you want to be a terrible leader and have nobody listen to you, the biggest mistake如果你想做一个可怕的领导, 没有人听你的,最大的错误
2you can make isn't saying the wrong thing.你可以做的不是说错话
3It's refusing to tell people the truth.它拒绝告诉别人真相。
4Every time you soften the feedback and let someone walk out believing this looks good每次你软化反馈 让一个人走出去 相信这看起来不错
5when it doesn't, you're just avoiding the hard conversation that you eventually need当它没有,你只是避免了 艰难的对话,你最终需要
6to have.拥有。
7I'm going to give you a four-step framework that makes hard conversations easier and I'll我要给你一个四步框架 使硬对话更容易,我会
8show you the one conversation almost every leader avoids, even though it's the one their让你看看几乎每个领导人都避免的谈话 尽管这是他们的谈话
9team or the people in their lives need the most.团队或人们生活中最需要的。
10I'm Cody Sanchez.我是科迪・桑切斯。
11This is the Big Deal Podcast.这是大交易的播客。
12Let's get into it.进曰.
13If this show has ever saved you from a bad deal, a bad day, do me one favor.如果这个节目曾拯救你 从一个坏交易,坏的一天, 帮我一个忙。
14Hit subscribe.点击订阅。
15It's free.自由无碍.
16It takes two seconds and it's the single biggest thing that helps us book better guests and它需要两秒钟, 这是最大的一件事 帮助我们订更好的客人和
17make this better for you.做这个对你更好。
18All right.好吧,我们走。
19I want to start talking about this.我想开始谈论这一点。
20Call it the vanity test.称虚空验.
21There's one test you need to run before giving anyone feedback and there's no one who ran在给别人反馈之前 你得做一个测试 没有一个人能跑
22this vanity test better than Steve Jobs.这个虚荣测试比史蒂夫・乔布斯更好。
23There's an incredible story, basically.基本上有个不可思议的故事
24So Steve had this designer named Johnny Ive and they were very close, but Steve was kind所以史蒂夫有个设计师叫约翰尼·艾夫 他们很亲近 但史蒂夫很友善
25of a maniac.一个疯子。
26I remember having a conversation with him and was asking why he was a little harsh and我记得和他谈过 问他为什么有点苛刻
27he said, no, you just want people to like you.他说,不,你只是想让人们喜欢你。
28I thought you held the work up as the most important and I was terribly cross because我还以为你把工作当做最重要的 我非常的过火 因为...
29I knew he was right.我知道他是对的
30I think great leaders, they build up people by saying the hard thing.我认为伟大的领导者, 他们通过说硬的东西来培养人。
31Bad leaders, they're so obsessed with their image and what people think about them that坏领导人,他们是如此迷恋 他们的形象和人们对他们的看法
32they don't realize why vanity is so dangerous.他们不知道为什么虚荣如此危险
33It looks like kindness and it's not.貌似仁义而不然.
34The second thing I've realized is soft feedback is the cool option, actually.我意识到的第二件事是软反馈,其实是很酷的选择。
35So every time you soften the truth, I want you to think that you buy yourself a few seconds所以每次你软化事实, 我要你认为 你买自己几秒钟
36of comfort, but you cost someone else weeks or months of improvement.舒适,但你花费 别人几个星期或几个月改善。
37Like who are you to make that decision?就像你是谁来做这个决定?
38Don't you want to be the type of leader who people leave their time with them and say,难道你不想成为那种领导者 人们离开他们的时间 并说,
39God, I learned so much.天啊,我学到了很多
40That person made me better, as opposed to like, yeah, that was a pretty good boss.那个人让我好起来,而不是喜欢,是的, 这是一个相当好的老板。
41I kind of liked him.我有点喜欢他
42He was fine.他没事
43So I was reading about Bill Gates the other day and he famously loved conflict.那天我在读比尔·盖茨 他喜欢冲突
44He believed in doing these really aggressive one-on-ones with people that would make other他相信这些真正具有侵略性的 一对一 与人,使其他
45employees cringe and it was how he communicated.员工CRINGE,这是他如何沟通。
46But he believed that it was never good enough in anything you could almost do.但他认为你几乎能做的都不够好
47You could always do more.你总能做得更多
48And so he actually used to push employees so hard in their one-on-ones that they would所以他经常把员工推到一对一的地步
49leave feeling like they got a workout, they famously said.离开的感觉像他们得到了一个锻炼, 他们著名的说。
50He even used to drive around the parking lot and check and see if employees were in on他甚至还经常开车在停车场附近 检查一下员工是否参与
51the weekend by memorizing their license plates and then following up and having a one-on-one在周末通过纪念他们的车牌 然后跟进 并有一个一对一
52with them on Monday about why they weren't there.周一和他们谈了为什么他们不在那里
53Now I'm not saying that works in every job or company, but it tells you what the crazy我并不是说每份工作或公司都行 但这告诉你什么是疯狂的
54ones do.他们有
55There's this chick, Kim Scott, and she leads teams at Google and Apple.有个小妞 金·斯科特 她带领谷歌和苹果的团队
56She actually wrote this book called Radical Candor, really big book.她实际上写了一本名为"激进坎多尔"的书,非常大。
57She calls this ruinous empathy.她把这种疯狂的同情心称为"疯狂的同情".
58It's when you care so much about avoiding an uncomfortable conversation that you never当你如此在乎 避免不愉快的谈话,你从来没有
59say what needs to be said.说要说的话
60You know what's crazy though is most people actually do this.你知道什么是疯狂,虽然是大多数人 实际上这样做。
61Like imagine for a second, someone makes the same mistake three meetings in a row with就像想象一下,有人犯同样的错误 连续三次会议
62you.你们
63It's not the first time you never told them.这不是你第一次告诉他们。
64They walk into a performance review later thinking they're doing great, only to find他们走进一个业绩审查 以后认为他们做的很好,只是寻找
65out you've been mad at them for months.几个月来你一直在生他们的气
66You've been unhappy for months.你几个月来一直不开心
67You haven't thought they were performing for months.你几个月没想过他们要表演了
68So every conversation you avoid is like you stealing from their future.所以每一次你避免的对话 就像你从他们的未来偷东西。
69It gets more expensive for them and for you.对他们和你来说都比较贵
70The most respectful thing you can do for a competent adult is treat them like one.你对有才能的成年人最尊重的就是把他们当做一个
71They can handle the truth or you guys shouldn't be working together.他们可以处理真相 或者你们不应该合作。
72What isn't helpful is them finding out you knew and said nothing.毫无帮助的是他们发现你知道 却什么都没说
73Steve Jobs was effective because he was tough.史蒂夫·乔布斯之所以有效,是因为他很坚强.
74Plenty of tough bosses build terrible companies, but he was effective because everyone knew有很多强悍的老板建立了可怕的公司 但他很有效 因为大家都知道
75the work came first.工作是第一个
76That's what you're copying.汝所抄诵.
77You're not throwing a temper tantrum.你不会发脾气的
78You're not being mean to people.你对人没有恶意
79To be mean to people, you're holding the standard or what we call holding the line.对人们来说,你持有标准 或者我们称之为持有线。
80And if you're not going to be a standard bearer, you shouldn't be in charge.如果你不是标准持枪者,你不应该负责。
81So here's the framework that I use.这就是我使用的框架。
82So C is for care.所以C是用来照顾的
83You start with why you're giving the feedback.先从你提供反馈的原因开始
84I might say something like, I want to give you feedback because I think you're capable我可能会说类似的话 我想给你反馈 因为我觉得你有能力
85of more.还要更多
86And the reason you do that is you're not softening the message.你这样做的原因是你没有软化信息。
87You're explaining why you're about to tell them something hard.你在解释你为什么要告诉他们一些很难的事
88I might even say something like, I'm telling you this because I think you're capable of我甚至可以说,我告诉你, 因为我认为你有能力
89more.再来
90Do you want to hear feedback about an area where I think you need some improvement?你想听到关于一个领域的反馈吗 我认为你需要一些改进?
91I also really like that because it's allowing them to give you the option to give tough我也很喜欢,因为这样他们可以让你 选择给硬
92feedback.反馈。
93L is for lead with the work.L是工作的领导
94I don't ever attack the person.我从不攻击他
95I don't say you're bad at presentations.我不是说你在演讲上很坏
96Who's that helping?那帮谁?
97I say, hmm, this presentation was not good.我说,嗯,这个介绍不好。
98Here's why.这是为什么。
99Here's how I define good.这就是我如何定义好的。
100Help fix the work instead of labeling the person as incompetent, unless you don't want帮助修复工作,而不是把一个人贴上无能的标签,除非你不想
101them to make any change whatsoever.他们可以做任何改变。
102You guys should know this by dating people too.你们应该知道这一点 通过约会的人。
103E is for being exact.E是准确的。
104Do not be vague.不要含糊不清。
105Don't say do better.不要说做更好。
106That's so useless.真没用
107Nobody can act on it properly.没有人能就此采取行动。
108I would say instead, the report is due Tuesday.我要说的是,报告应于星期二提交。
109You gave it to me Thursday.你周四给我的
110Do you see why that's an issue?你知道为什么吗?
111You didn't keep your word with me.你没跟我保证
112A is ask.A是问。
113After the feedback, stop talking, shut up and hand them a like.反馈后,停止说话,闭嘴,给他们一个类似的东西.
114Ask what am I missing?问我错过了什么?
115What don't I understand?我听不懂吗?
116And then listen.然后谛听.
117I like to a lot of times say, what am I totally wrong on?我喜欢很多时候说, 什么是我完全错了?
118This is showing that you're just as open to feedback, but you have to actually listen这显示你同样愿意接受反馈 但你必须倾听
119when you do this part.当你做这个部分。
120Like half the time you learn context that might change the picture.就像一半的时间,你学习的背景 可能会改变画面。
121The other half, they talk their own way to the fix and then they own it.另一半,他们自言自语 到固定,然后他们拥有它。
122And finally, R is reset.最后,R被重置。
123End on what happens next.结束接下来发生的事
124So don't leave people wondering.所以别让别人怀疑
125Tell them exactly what success looks like.告诉他们什么是成功。
126So next time, send me the draft on Tuesday or flag something you're stuck on or if you're下次,星期二把草稿寄给我 或者标上你粘着的东西 或者如果你是
127going to be late so we can work through it.要迟到了,这样我们才能度过难关
128So care, lead, exact, ask, reset.所以小心,铅,准确,问,重置。
129That's how to be clear.如何是清净法.
130If you run that, you're going to watch what happens and be shocked.如果你运行,你会看到什么 发生和震惊。
131I've learned that great communication will change your relationship forever, will change我学会了伟大的沟通 将永远改变你的关系, 将改变
132your partnership forever, will make you more money and will make you better in business.你永远的合伙关系,会给你更多的钱 让你在生意上更好。
133I've learned that great employees want clarity.我了解到,伟大的员工想要清晰。
134Great friends and partners want clarity.伟大的朋友和伙伴们想要清楚。
135Weak ones want comfort.弱者则求安乐.
136And I don't want you to confuse the two.我不想你把两者混淆
137Now, in the beginning of this, they will probably be a little miffed at the feedback.现在,在开始的时候, 他们可能会对反馈有一点印象。
138I think feedback is really hard in the beginning, but as you give more and more of it and you我认为反馈在一开始真的很难, 但随着你给予越来越多的,你
139explain the clear process for it, people understand it and they want it because they feel like解释清楚的过程 人们理解它 他们想要它,因为他们觉得
140you are clear and you care.你很清楚,你关心。
141And so if you remember the two Cs, you'll get really far.所以,如果你记得两个C, 你会得到真正的远。
142Another little note is that feedback gets really hard when it isn't in person.另一个小提示是,当反馈不是亲自反馈时,反馈会变得非常困难.
143Usually you're dealing with a whole team, right, or you're dealing with a bunch of people.通常你与整个团队打交道,对吗,或者你与一群人打交道.
144Try to be in person when you do this.试着当面做这个。
145Often, I think in the beginning, you want to try to give tough feedback in private until通常,我想在一开始, 你想尝试 给硬反馈 私下直到
146you've created a culture where everybody's so used to feedback that giving it in public你创造了一种文化 人人都习惯于在公众场合反馈
147isn't that big of a deal.没什么大不了的
148There's this guy, Ben Horowitz.有个叫本·霍罗威茨的家伙
149他是Andreessen Horowitz的创始人之一, 大型软件公司,但他也
150started tech companies previously.之前创办了科技公司.
151And he explicitly says that the standard management advice of like how you're supposed to give他明确表示,标准管理建议 就像你应该如何给
152feedback, which is called the sandwich, which is praise, criticism, praise, trains employees这叫做"三明治" 即赞美 批评 赞美 培训员工
153to distrust praise and dread criticism.不信任的赞美和可怕的批评。
154His rule is like, no, baby, give it to me straight with specifics.他的规则是,不,宝贝, 直接告诉我细节。
155Don't wrap it in compliments.别把它包在恭维。
156He likes to do it in private, but he fired his best friend as the CEO of Loud Cloud and他喜欢私下做,但他解雇了最好的朋友 作为Loud Cloud和CEO
157said in his book, I had to say the words, I'm firing you to the person who is the best在他的书里说,我不得不说, 我开除你的人谁是最好的
158man at my wedding.男人在我的婚礼。
159And if you can't do that, don't be a CEO.如果你做不到,就别当首席执行官
160What a hard ass.何等为难.
161Jensen Wong of NVIDIA famously doesn't do one-on-ones with any of his employees, thinksNVIDIA的Jensen Wong 名声大噪 与他的任何员工不做一对一,认为
162that giving private feedback is a disservice to the entire team, mandates all different私下反馈是对整个团队的有害 授权所有不同的
163difficult conversations in person.很难亲自交谈
164And maybe that's why he's one of the richest men in the world in the fastest period.也许这就是为什么他是世界上最快的时期里 最富有的人之一
165Now I already told you about Jensen Wang publicly critiquing his execs, but like let me break现在,我已经告诉你,詹森・王公开 嘲笑他的执行官,但让我打破
166down exactly what this looked like.倒计时。
167他经营NVIDIA.
168He has 60 direct reports, six zero.他有60个直接报告,6个零
169Most CEOs have eight to 10.大多数CEO有8到10个.
170His reasoning is this idea of no one-on-ones.他的推理就是这种没有一对一的想法.
171Everything gets said in group meetings.所有事情都在小组会议上说
172If he has feedback for a VP, he gives it in the room with all other VPs present.如果他有VP的反馈,他会在房间里与所有其他VP在场.
173Why?为什么?
174If you think about this, he really thinks he's doing them solid.如果你想到这一点,他真的认为 他做的坚固。
175He says feedback is a learning opportunity.他说反馈是一个学习的机会。
176Why would I hoard it in a one-on-one when 40 other people could learn from watching?我为什么要把它藏在一对一, 而40个其他人可以从观看中学习?
177Now it sounds brutal, but NVIDIA's employees stay five X longer than industry average.现在听起来很残酷,但是NVIDIA的员工停留时间比工业平均水平长5X.
178Turnover is 2%.转身率为2%.
179He calls it torturing them into greatness.他称之为折磨他们成为伟大。
180在Contour and Thinking, 我的公司,我做同样的事情。
181I do a leadership meeting, which is now about 12, 10 or 12 leaders all around our boardroom.我做了一个领导会议,现在大约是12,10或12个领导者 在我们的会议室。
182And I also do a content leaders meeting.我还做了一个内容领袖会议。
183Any feedback I have to give goes to those two groups as opposed to one-on-ones.我要给这两组人的反馈 而不是一对一
184I do not do one-on-ones.我不做一对一。
185This is really important.这很重要
186And if you think it's just dudes, talk about Kim Scott getting fired by Sheryl Sandberg如果你觉得只是男人 说金·斯科特被雪莉·桑德伯格解雇
187for being too nice.因为太好。
188So Kim Scott gave a presentation to Google leadership.因此,金·斯科特向谷歌领导层做了介绍.
189It went well.进展顺利。
190After Sandberg walked around and said,桑德伯格走过来说
191You said um a lot in there.你说,嗯 很多在那里。
192Scott brushed it off.史考特把它刷下来了
193Sandberg pushed.桑德伯格推动。
194I know an amazing speech coach.我知道一个惊人的演讲导师。
195Google will pay for it.谷歌会付出代价的
196Scott brushed it off again.史考特又把它刷下来了
197Sandberg stopped walking and looked at her and said,桑德伯格停止走路,看着她说,
198You are one of the smartest people I know.你是我认识的最聪明的人之一
199But um makes you sound stupid.但你听起来很蠢
200And I'm not going to let you sound stupid.我不会让你听起来很愚蠢
201So Scott wrote radical candor about that moment.所以斯科特写了激进的坦率 关于那一刻。
202Her frame, caring personally, means challenging directly.她的框框,关心个人,意味着直接挑战.
203And I think using words like stupid are really triggering for people.我觉得用像傻话一样的词 真正触发了人们。
204And in a way, that's exactly what you want.在某种程度上,这正是你想要的。
205I call it the idiot index, which I think I stole from Elon Musk.我把它称为白痴指数, 我想我偷了从伊隆穆斯克。
206And so with my admin team, I'll say,因此,对于我的管理团队,我会说,
207Did you run this idea past the idiot index?你有没有通过白痴指数来研究这个想法?
208And that is such a triggering thing for people.这对人们来说是种刺激。
209They're like, Does she call me an idiot?他们喜欢, 她叫我白痴?
210Does that mean I'm an idiot?那表示我是白痴吗?
211But what I'm saying is only an idiot would do this.但我想说的是 只有白痴才会这么做
212Did we run it past an index?我们是否通过指数进行测试?
213Not you.不是说你
214But when you're looking at a bunch of options in front of you,但当你看到 一堆选项在你面前,
215did you go, Imagine my dumbest friend is right here.你有没有去,想象一下 我最笨的朋友就在这里。
216Is my really dumb friend going to make this decision我那蠢朋友会做这个决定吗?
217that I always get annoyed at my dumb friend for making?我总是因为我那蠢朋友的制造而生气?
218And this is really helpful because if you don't do this,这真的很有帮助 因为如果你不这样做
219you're failing your people.你辜负了你的人
220Now the next part, we talk about this like the room you're afraid to call.现在,接下来的部分,我们谈论这个 像房间你害怕打电话。
221So often managers become human complaint boxes.因此,管理人员经常成为人类的投诉箱。
222Like you don't want to be stuck accidentally becoming a therapist.就像你不想被卡住 意外成为一名治疗师。
223Do you?是吗?
224I know that I do not.我知道我没有。
225That is not my happy place at all.这不是我快乐的地方
226I think there's a pattern here, right?我觉得这里有规律 对吧?
227Two people have a problem with talking to each other.两人对彼此说话有问题.
228Instead of talking it out, one person brings it to you.而不是说出来,一个人把它带给你。
229The leader, right?领导,对不对?
230You see this in social circles too.你也在社交圈里看到这个
231Like Pam did this.就像帕姆干的一样
232Then the other one, right?然后另一个,对不对?
233Nobody's talking to each other, but everybody's talking about each other.没有人互相交谈 但每个人都在谈论对方
234And the two people who actually have the problem,而两个真正有问题的人
235they're not talking at all.他们根本没说话
236This happened to me in my business recently.这发生在我最近的工作。
237It's super annoying.超烦人的
238It's one of my biggest complaints in business.这是我在生意上最大的抱怨之一
239And I finally had to sit them in a room together and say,最后我不得不让他们坐在一个房间里说,
240you're both adults, talk to each other, or stop complaining to me.你们两个都是成年人 互相交谈 或停止向我抱怨
241But you don't get to do both.但你不能两者兼有
242If you guys talk to each other and you can't work it out如果你们彼此交谈,却无法解决
243and you are doing it direct, then you can bring it to me.而你直接做,然后你可以把它给我。
244But if you are not even having a conversation,但是如果你甚至没有谈话,
245I don't want to hear about it because all you're teaching me我不想听,因为你教我的
246is that you're not good enough or strong enough你不够好,不够强壮
247or have enough confidence in order to fix this.或者有足够的信心来解决这个问题。
248You just want to gossip and have drama.你只是想闲谈 并有戏剧。
249And I have no space for gossip in my life.我这辈子没有闲话可说
250I know this is a little intense.我知道这有点紧张
251And maybe you're like, how am I going to do that if I'm not in charge?也许你喜欢, 如果我不负责怎么办?
252Here's what I would do instead.这就是我会做的。
253I like to say what Dave Ramsey's rule is,我想说戴夫拉姆齐的规矩是什么
254and he taught me from being at his headquarters.他教我从他的总部。
255He says, at my company, we have a no gossip rule.他说,在我的公司, 我们没有一条八卦规则。
256We just don't allow it.我们只是不允许它。
257And so if anybody's gossiping or talking about anybody所以如果有人在闲聊 或谈论别人
258and they find out at Dave Ramsey, you get fired.他们发现戴夫・拉姆齐, 你被解雇。
259So I like to say something like if I'm not the main main head dog leader所以我喜欢说一些类似的话 如果我不是主要的头狗头领
260and I can't be as tough as Cody is, I might say something like,我不能像科迪那么强硬, 我可能会说,
261you know what, I have a rule this year for me.我今年有个规矩
262I don't gossip.我不会闲言闲语
263I don't talk about other people when they're not in the room.我不谈别人 当他们不在房间里。
264It's my 2026 rule.这是我的2026年规则。
265And so I actually can't participate in this conversation.所以我实际上不能参与这个对话。
266It's just like one of the things I gave up this year.这就像我今年放弃的一件事
267Now, if we want to go talk to the person in person现在,如果我们想亲自去和他谈谈
268and like work it out between the three of us喜欢我们三个一起解决
269and have a constructive conversation, I got you.并有一个建设性的谈话, 我得到了你。
270I will support you.我会支持你。
271I'll be there.我会在那里。
272I actually have a rule.我其实有个规矩
273I just don't gossip right now.我只是不说闲话 现在。
274I don't like how I feel afterwards, so I just stop doing it.我不喜欢我之后的感受, 所以我只是停止这样做。
275I think most workplace drama exists because people are having我认为大多数工作场所的戏剧存在 因为人们有
276the wrong conversation with the wrong person与错人交谈错误
277and not willing to say it to their face.不愿当着他们的面说
278The rule is go direct to the source.规矩是直接去源头
279If you have a problem with somebody, who's the first person you should talk to?如果你对某个人有意见 那你应该和谁谈?
280Them.他们。
281Not me and not the group chat.不是我 也不是集体聊天
282Also, I think sometimes people are just looking for somebody to hold a line.而且,我觉得有时候人们只是 寻找一个人来维持一条线。
283So if you do that and you stop being everybody's emotional middleman,所以,如果你这样做,你停止 成为每个人的情感中间人,
284the team is going to start handling its own friction instead of laundering it through you.团队将开始处理 自己的摩擦 而不是通过你清洗它。
285I actually saw this the other week.我上周真的看到了这个
286My president in a leadership meeting just brought it up.我的总统刚刚在领导会议上提出这个问题。
287He said, I had to deal with a bunch of annoying drama this week.他说,我不得不处理 一堆烦人的戏剧本周。
288I didn't appreciate having to deal with this issue.我并不想面对这个问题
289Just one of the leaders had a little flame out.只有一位领导人有一点火光。
290And he's like, and I didn't appreciate the fact that I had to mediate他喜欢,我不 欣赏的事实,我不得不调解
291two of your direct reports.你的两份直接报告
292This should really be your issue.这应该是你的问题
293And he's like, anybody have anything they want to say about that?他喜欢,有人有什么 他们想说什么呢?
294So it's just out in the open as opposed to this thing.因此,它只是 露天与这个东西。
295It's in the DMs that's behind the scenes.这是在DMs 幕后。
296And in fact, even today, I was like, listen, I can feel from both of your teams.事实上,即使是今天,我还是想,听着, 我能感觉到你们两支队伍。
297There's a lot of frustrations.众生苦恼.
298I really wish you two could feel like you're on the same team.我真希望你们俩能觉得你们是一伙的
299Both sides are frustrated with each other.双方互感挫折.
300And instead of being a team heads down, figuring it out,而不是作为一个团队 头下来,想出它,
301you guys are going back and forth and back channeling.你们要回转和回转
302It's honestly kind of exhausting.真的有点累
303Why can't you both just say, okay,你们两个为什么不能说,好吧,
304can you do this better?你能做得更好吗?
305What can I do better?我还能做得更好吗?
306Okay, I'll do that.好吧,我会做到这一点。
307And then have a conversation to ask if you two are nailing it.然后有谈话 问你们两个是不是在钉它。
308I'm like, you're all very competent.我很喜欢,你们都 非常胜任。
309Lord, we'd get more done if you worked this way.狦硂妓暗и穦暗眔
310He kind of gave me some feedback.他给了我一些反馈
311What are we not doing that can be improved?我们没有做什么可以改进?
312Who's saying what?谁在说什么?
313And I said, no, no, we're not playing the he said, she said game.我说,不,不,我们不是玩 他说,她说游戏。
314I want to make sure you guys are really working together.我想确定你们真的在一起工作
315Can you do that in a team?你能在团队中做到这一点吗?
316Everybody should be vibing on what we need to solve.每个人都应该对我们需要解决的问题感到振奋。
317This is not rocket science.这不是火箭科学。
318People have done way harder things than this.人们做的比这更难
319And, you know, eventually it's like, fair enough.而且,你知道,最终 它就像,足够公平。
320Okay, you know, we'll work on this.好吧,你知道的,我们会努力的。
321I hear you.我听见了
322I'll do my part.我会尽我的责任的
323I said, great, I will always hear your frustrations我说,太好了,我会永远听到你的挫折感
324as long as you guys are actually airing them out to each other.只要你们真的在互相广播
325Because the truth is, you will actually have a team因为事实上,你们会有一个团队
326that is so much higher functioning这么高的功能
327if you push them to have crucial conversations.如果你逼他们进行关键的对话
328To the point of I literally have handed people before到现在为止,我已经把人交给了
329(原始内容存档于2018-09-26). Rridical Candor or Crucial Conversations.
330And so don't feel like leadership is about being liked.所以不要觉得领导力是被喜欢的。
331It's about making your people better.而是让你的人变得更好
332I think in the future, you should aspire to be the type of leader我认为将来你应该成为领袖
333where other people say, yeah, they're really tough,其他人说,是的,他们真的很坚强,
334but man, am I better because of it.但男人,我是不是更好 因为它。
335It's not just that I like that person.不只是我喜欢那个人
336I like who I am because of them.我喜欢我是谁,因为他们。
337Because of the way that I have learned watching them,因为我学会了看着他们
338I am more valuable today.今天我更有价值。
339Don't you want to be respected, not just liked?难道你不想被尊重吗?
340I know I do.我知道我会的
341Soft feedback feels kind,柔软的反馈感觉很好
342but honest feedback will actually build your employees up.但是诚实的反馈 将实际上建立你的员工。
343Every manager has to choose between comfort or growth.每个经理都要在舒适或成长之间做出选择.
344So remember clear.所以请记住清楚。
345And this week, have that conversation.这周,我们来谈谈
346Do the difficult convo.做困难的召集。
347Talk to the person that feels off.跟感觉不对的人谈谈
348Maybe get rid of the person on your team也许摆脱你队里的人
349that will not do the thing you know they need to do.那不会做你所知道的事
350And if this is you in your personal life,如果这是你的个人生活,
351do the exact same thing.做同样的事情。
352Half of the stuff that works in business生意上一半的东西
353works even better in your personal life.在你个人生活中工作得更好
354There's just no guardrails没有护栏
355{\fn黑体\fs22\bord1\shad0\3aHBE\4aH00\fscx67\fscy66\2cHFFFFFF\3cH808080}你该怎么用八卦的硬话
356in your personal life too.在你的个人生活中也是如此。
357And if you want us to help you become a better leader,如果你想让我们帮你成为更好的领袖
358if you want us to help you have these kinds of conversations如果你希望我们帮助你 有这种对话
359and figure out where you are choosing comfort over growth,想想你在哪里选择舒适而不是成长,
360maybe you should join the boardroom也许你应该加入董事会
361where we help owners do this every single week.我们帮助业主每周做一次
362Can you tell me if this episode was useful?你能告诉我这集是否有用吗?
363And what is the thing that is holding you back from growth?是什么让你无法成长?
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